Salesman did a great job and delivered the car to my house and thoroughly went through the workings with me and my son. Only minor issue is that he said he was going to follow up with a call a few days later and didn't. Also, we bought a new A4 that when delivered had scratches in the paint and on the hood.
He said they would buff out the scratches but we still haven't heard from him.
We just purchased a 2018 Audi Q 5 from Audi Carlsbad.We were fortunate to have Lucas Kielar as our sales person. His level of professionalism, expertise, and follow up, far surpassed any service we ever received in the past. We have purchased a lot of vehicles in the past from Mercedes, Infiniti, Lexus, and even Audi, but never did we receive the exceptional service one would come to expect when investing in these types of vehicles like we received from Lucas. He made the purchase seamless. He even took photographs of our new car while we waited to sign the papers, and continually followed up with us after the purchase to answer any questions we had and took the time to meet with us to go over the many features of the vehicle. He deserves a 5 Star Review! We love our Audi and look forward to visiting the Audi Carlsbad for any future service needs we may have. The dealership is top notch, and they are lucky to have Lucas Kielar as a representative.
The experience at Bob Baker Chrysler Jeep Dodge Ram was AMAZING! I have nothing but great things to say about the sales professional ABDUL SADAT! He took the time to show us all the vehicles and models we were interested in and got us an amazing deal on our 2018 Rubicon Recon. We are in LOVE ❤️. The process was so fast, honest , and hassle free. Bob Baker Chrysler Jeep Dodge Ram treated us like family. We already have referred one friend who has bought the white rubicon recon and recommend EVERYONE to purchase from Bob Baker Jeep if they want a stress free buying experience.
No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
I had the car I wanted transferred in and from start to end they kept me informed. The waiting period was a bit of a bummer, but knowing that my car was arriving made it worth the wait. Ryan was super he completed the transaction and put us in good hands. We had a minor defect with the windows but Ryan made sure it was taken care of . Overall we were quite pleased. We're definitely getting a second car with them .
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