When I walked on the lot My wife and I were greeted by a very friendly, knowledgeable, and courteous sales rep. The huge selection of Luxury was amazing. It made it easy for us to find the right color for my pre-owned along with accessories for my wife to choose from. The dealership is very beautiful inside and out. We didn't feel pressured to buy like we did at other dealerships. I highly recommend buying your next vehicle from Rose Auto Sales .
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The sales staff were professional, curtious and helpful through the whole process. We felt like we got the car we wanted at the price we were willing to pay. Win Win for all. Would definitely refer and recommend them to anyone looking to a car.
Damien is so great! He always has a smile and keeps me updated on everything happening with my vehicle. The entire process is so carefree I will only use Audi for all my service needs. I really appreciate that I frequently get a loaner equivalent so That my day isn???t high jacked. And if for some reason they don???t have one, they call me an Uber. It just doesn???t get better than that.
They helped me get financing on my new 2015 lexus IS250 and were very courteous and patient with me although my credit was not all that great. I was able to get a 5.99% interest rate because of them. Thanks to A.J.
I spoke with Peter a few times on the phone about a certain car on their website. He was fantastic-- very knowledgeable , low pressure and very accommodating. I live about 90 miles from SD so Peter text and emailed me all the info I needed to make a decision on this car. I submitted my financing application online , drove down to test drive the car the next day...LOVED IT...and sat down with Bob, the owner, and within 30 minutes I was on my way...driving away with a new car. The experience was nothing like I've ever experienced in buying a new car- easy, quick and efficient! The car is gorgeous and I got it at a great price. Peter and I are still in communication regarding a few items (extra keys, etc) and he is very responsive and I have faith that he will come through for me! II would highly recommend working with San Diego E-Cars...I can't say enough about their customer service, professionalism, efficiency and... beautiful cars!
Nissim, Victor and Genie - thank you for making my dream come true! I had challenges but you all believed in me and made me feel confident. You are the best in the world and I would highly recommend you to all car buyers out there. Best experience ever! Lisa R
I am so glad I took it to Mitsubishi. It was going to cost me 400 for 2 new lights but was only charged 40.00 because they actually checked the one i already had and found they were still goid. They had juat been put in wrong in wrong. So..thank you so much service dept. And Monica for keeping me informed
Esteban gave me the best customer service he even said you will drive away and fall in love with your car and he was right I LOVE IT!!!
BEST EXPERIANCE EVER I recommend him
Thank you Esteban for all help :)
by Michael & Sally Ramirez from Whittier, California
April 17, 2018
Hiro called me as promised to schedule test drive, we had a
No pressure, great buying experience today we drove from LA to San Diego just to
Purchase this low mileage super clean 07 Toyota Rav4
Thanks to Hiro and staff for this great buying experience.
Purchase of new vehicle and service of old vehicle.
by RSHRNNDZ from DealerRater.com
December 4, 2018
Alex Sovren was excellent at providing customer service and information about the 2019 Audi A6. He was professional, calm, and friendly. He spent a good amount of time with me going over the features in the car after I purchased it and made sure my phone was synched and my securty system and features were set up.
Customer service outstanding !! They actually help my dream car come to life thank you !! Jenni, Nate and Michael in finance thank you again !
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