I found a vehicle online that I was interested in and I was able to make the entire deal including my trade in sight unseen.
I arrived to finish the deal and no shocks or surprises. They were honest about all the fees and I was honest about the condition of my trade it and that helped seal a great deal for my family and helped sell another vehicle.
I had been per-approved to buy but they actually found a better deal with a financing option they offered. I was surprised because that has never happened before with my bank. And again this was over email and phone calls.
The staff was friendly, the facility much nicer than any of dealers in Indy I had visited and I couldn't have asked for a better experience.
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
Spent several months researching a car purchase with Mike Kline and Craig Cliff. They patiently answered questions and waited for me to identify the desired model/trim and then to determine whether a new car or certified, pre-owned provided the best value for me. I did some Blue Book research the price negotiation process was relatively quick and painless. Used an Audi special financing deal to get a great interest rate and have Audi pay most of my first payment. Highly recommend this dealer.
Bought a 2006 Hyundai Sonata in 2014. In 2016 car was totaled. Insurance devalued car because it had previous damage to the frame ( not disclosed at purchase) Be sure and get Carfax... don't let them talk you out of it.
The sales team here we're super helpful and attentive. Our sales person Chris was super paitent while we test drove 8 different cars.
Head sales rep John was able to get us the loan with a great APR.
We will definitely be back to Beck's Auto Group when we're in the market for another car.
Yesterday I picked up my 3rd used car from the Audi Connection in Cincinnati, Ohio and I don't live in that state. Four years ago I had a little extra time before a sales call and I stopped in the Audi Connection dealership and gave Greg Meyer an opportunity to tell me about Audi quality engineering. I invested in an Audi after that conversation with Greg and I went back two subsequent times and bought cars. I was treated very well by everyone in the dealship that first day I went into the dealership, and that level of appreciation and respect continues every time I go back. I'm glad I gave Greg Meyer the chance to tell me about Audi's in depth quality assembly process which translates into trouble free driver experience. In my 4 years driving the Audi's that Greg sold me I have never had any problem with any of my cars. Not one trouble warning light, not one misfire, not one manufacturing oversight just simply exceeded driving expectations. One feature I really like is the Audi's unique Quattro drive, in the rain, in the snow I'm the 4 door sedan passing the Suv's. Thanks to Butch, Greg, and Gib a professional team that supports a great product with strong knowledgeable service.
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
This place was extremely nice, Earl, Randy and mike were externally helpful in the buying process, were negotiable and got me in the price range I wanted. They didn’t push or rush me into anything. I’ll be back
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