Used Audi A5 for sale near Lancaster, PA

Hernan (sales) was great to deal with. Very professional and efficient. Let me test drive used Audi without accompanying me which allowed me a little more time to fiddle with everything, become comfortable and make sure it was the right car for me. No pressure and the manager worked with me on trade value. Finance mgr was also efficient and transparent; offered extras (GAP, extended warranty) but did not pressure me at all to buy. When a car dealer presents as a professional establishment which respects your budget and time, it makes for a much more pleasant experience. Kudos to Autohaus Lancaster!

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Ian was great in helping me to buy a 2024 Model Y! The car is in excellent condition and I feel the price is very fair. Ian went out his way to help in getting the initial Tesla App account setup on the spot and helped me to contact the Tesla service center to make sure I can get charging during the long return drive. He never pressed me during the week-long discussion. I had a very good experience and will definitely try again!

Hernan was most professional and helpful. Made the purchase comfortable with no pressure. Kept the process quick and easy. Would highly recommend.

I want to share a review that is overwhelmingly about service, because that is where Autohaus truly excels. I did experience an issue with my brand new Audi that required several return visits. It was a safety-related concern involving my horn, so understandably it was stressful and something I took very seriously. What could have been an incredibly frustrating situation was handled with professionalism, empathy, and an extraordinary level of care. Kyle was my primary point of contact, and even when I was upset, he remained calm, thoughtful, and reassuring, making it clear at every step that I was a priority. At one point, the owner himself came out to personally test the horn to ensure it was working properly, which really spoke volumes about the level of accountability and care. The level of service went far beyond anything I expected. When my horn failed the day before I was supposed to leave for a trip and I did not feel safe driving, the team arranged a ride to the Philadelphia airport. Not a shuttle. A beautiful, brand new Audi. I was completely shocked and so grateful. They also ensured I had a loaner when my car needed to remain in the shop. When my loaner got a flat tire, they literally came to my home in Lebanon and brought me another vehicle. As someone who spent decades working in hospitality, I can confidently say this is one of the best examples of service after the sale that I have ever seen in my life. They made me feel like I am their only customer, take a look at their inventory and you will realize how truly special that is. I chose Audi because of their great safety reputation, but I will choose Autohaus for their amazing service. I want to give an additional shout-out to Cameron for his help and collaboration along the way as well. Kyle’s consistency, professionalism, and empathy turned what could have been an extremely stressful experience into one that built real trust. Answered one of my calls, stayed in constant communication, and never made me feel like a bother I cannot recommend Autohaus highly enough, and they have turned me into a customer for life.