Used Audi A5 for sale near Lancaster, PA

I want to share a review that is overwhelmingly about service, because that is where Autohaus truly excels. I did experience an issue with my brand new Audi that required several return visits. It was a safety-related concern involving my horn, so understandably it was stressful and something I took very seriously. What could have been an incredibly frustrating situation was handled with professionalism, empathy, and an extraordinary level of care. Kyle was my primary point of contact, and even when I was upset, he remained calm, thoughtful, and reassuring, making it clear at every step that I was a priority. At one point, the owner himself came out to personally test the horn to ensure it was working properly, which really spoke volumes about the level of accountability and care. The level of service went far beyond anything I expected. When my horn failed the day before I was supposed to leave for a trip and I did not feel safe driving, the team arranged a ride to the Philadelphia airport. Not a shuttle. A beautiful, brand new Audi. I was completely shocked and so grateful. They also ensured I had a loaner when my car needed to remain in the shop. When my loaner got a flat tire, they literally came to my home in Lebanon and brought me another vehicle. As someone who spent decades working in hospitality, I can confidently say this is one of the best examples of service after the sale that I have ever seen in my life. They made me feel like I am their only customer, take a look at their inventory and you will realize how truly special that is. I chose Audi because of their great safety reputation, but I will choose Autohaus for their amazing service. I want to give an additional shout-out to Cameron for his help and collaboration along the way as well. Kyle’s consistency, professionalism, and empathy turned what could have been an extremely stressful experience into one that built real trust. Answered one of my calls, stayed in constant communication, and never made me feel like a bother I cannot recommend Autohaus highly enough, and they have turned me into a customer for life.

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

We have purchased three cars from Autohaus and have had great results in sales, the autobody shop, and service department!

I had a car shipped from Michigan to PA for $250. Which I think is cheap. After buying the car I found one a few days later I liked better. They took the car back no questions asked. No high pressure sales. And their Internet rep Tom was great. Kept me advised every step of the way. Their extended warranty is in house and legit as opposed to third party warranty providers. Was a great buying experience!

I purchased a car from Napleton River Oak Honda. I was so very happy and pleased fron start to finish. Thank you so much Jeffrey Parham for selling me the perfect car that fits my personality. I couldn't be happier. Jeffrey Parham understood the assignment!

Everyone was wonderful! They were very responsive and knowledgeable about the vehicle I bought as well as the one I was trading in. Super family friendly and were super accommodating when I had to bring my small children with me! 10/10 would absolutely recommend!

Beautiful styled Car inside and out! Great 4 cylinder gas milage with the performance of a true sports car! This makes it an Amazing value car to me!