I recently purchased a pre-owned Audi from Town Audi. There was a miscommunication about some work that would be done before I picked up the car. Janet Feliciano, the general manager, gave me the benefit of the doubt and at her expense made sure I was 100 percent satisfied. You don't see that sort of thing so much these days and it really made a big difference to me, couldn't be happier with my experience
The overall experience of purchasing a new car at Town Audi was exceptionally pleasant and stress free. Starting with the sales rep and moving to the finance department, the staff was professional, friendly, and knowledgeable!
Sal is the man very honest and straight forward no hidden costs or fees these guys are for real, the cars are very clean if you're looking for a high performance car these are the guys to see I'm very pleased.
I was skeptical to buy a car anywhere because the last time I purchased a vehicle, I had a lot of issues with what was promised and what was delivered. Both Sam and the manager understood this and worked with me to make me feel comfortable about the experience. They answered my questions and helped me find the best way to finance. When we had an issue with the license plate holder, they made sure it was taken care of. I???m very happy with my new car! Thanks to Sam for being so accessible, and Richard for explaining everything about the loan.
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
excellent service, excellent staff!!!!!!!!
Got a 2018 Audi A4 2 weeks ago best experience I’ve had with a dealership! My sales person was extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it’s time for a new car!
It's hard to obtain perfection, but that's what I think Brooklyn Audi did! My sales rep, Miguel Reyes was outstanding. Over 2 or 3 visits, he helped me detail by detail through my purchase. His knowledge & friendliness were outstanding. I was particularly pleased with the time he spent with me when I picked up my new Q5 explaining all of the programs & features on the car. Michael & Moustafa were also most helpful
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
Alfonso accomplished in less than a week what seemed virtually impossible - finding a certified pre-owned Audi A4 with a manual-shift transmission. Alfonso had taken my name and number after I stopped by to see a car that had already been sold. I never expected to hear from him, but by the following Friday, the dealership had such a car. Thanks to Alfonso, we had first dibs on the car and are now its happy owners. The entire experience with Alfonso and Mohegan Lake Audi was seamless. I highly recommend them.
Tony was very helpful and I felt like I got a good deal in my car.
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