Above and Beyond!
November 6, 2018
Alex Castro was our sales representative, and he did a wonderful job in making this process transition through smoothly. We had come in twice to look at cars, and in the latter visit, we did not know that Alex wasn't scheduled to be in at work until later. However, he chose to come in early just to help us, and we appreciated that greatly. On the other hand, completely unrelated to Alex, our wait time to see the financial department was rather lengthy. I don't remember the exact amount of time we had to wait, but it was anywhere between 2-3 hours. Otherwise, between my visit to another Audi dealership and my visit to Audi Pembroke Pines, this was by far a much more wonderful experience. Thank you, Audi Pembroke Pines.