The experience I encountered was great service. I didn’t actually visit dealership physically. But online I was given tremendous assistance without delay. So I can only imagine the service at Audi north Miami. On 1-10 scale, I give 10 rating!!
We gave this review 5 star because it was a pleasure having Daniel Villaverde walking my wife and I through the process of learning about leasing an Audi to getting us the car we wanted. His professionalism and knowledge was top notch and would not hesitate to refer my friends to him. As was Michael in Finance who was great and personable to work with.
Our experience with Kevin was superb. Was made the experience so great was his ability to really educate us as consumers about everything Audi has to offer. Kevin was extremely knowledgeable about every little detail about the A4 we leased. We really felt like we knew all the little nuances of the car before we ever left the lot. I would recommend him highly. The overall process of getting the car was pretty painless. Thank you so much.
After much research and dealership visits, I found the Audi Q5 to be the best in it's when compared to Volvo XC60, BMW X3, and Jaguar. Jaguar was completely out of price range compared to what was already loaded in the Audi Q5 and had what I believed to be an outdated infotainment system, it was not very user friendly. Although I liked the Volvo and its technology, I felt the design of the car to be underwhelming as well as being a slight grade in finishes below the Audi. As for BMW, the ride was just as smooth as the Audi, however, the BMW did not have the quattro handling system (neither did the rest) like the Audi. The Audi came with the options I wanted at a $2-3,000 less MSRP than the BMW. Also, a BMW with the no run-flat option tire is not readily available on the dealer's lot and has to be searched for or factory built. In all respects, the Audi Q5 just came out on top and the dealers were more willing to make a deal than the other brands.
The service department is great and received professional service with respect to the service personnel and the quality of work performed. However, it took 50 minutes for me to get a loaner vehicle and the people working in the rental car department were not friendly and courteous. There definitely needs to be a lot of improvement in the loaner car department. It needs more staff and training that staff to make the customer feel appreciated.
Very modern, with a lot of technology.
by RSMar from Orlando FL
December 26, 2018
The digital panel, is awesome! The “boat handle” is pretty and modern! The exterior with the new led lights looks pretty good in the night! I love this car!
2015 Mimi cooper countryman’s arrived as advertised if not better.Elias and Christina were really great and helpful and made this car buying experience easy. Ask me if I would buy again from them, absolutely yes and most likely will. Thanks Elias for your honesty and knowledge .Iwas skeptical about buying sight unseen and so far away but it was a not to worry experience.
Most luxurious car I've ever owned
by Alyson from Kensington MD
January 15, 2019
This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.
Jason Cruz worked extremely efficiently yo have my car repaired. Jack, the Service Manager, is honest and knowledgeable.
Recent Q5 Purchase
by Anonymous but Real Buyer from Clearwater, FL
January 5, 2019
Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!
I brought in my 2017 Corvette for an oil change. I had an appointment and met with the service rep, dropped off my car and the car was ready within an hour. I was notified when my car was ready and the entire process was smooth and quick. I had nothing negative to say about the experience.
by Bearsfan85 from Pharr, Texas
December 20, 2018
Bought the vehicle for my wife as a birthday gift. I have never been one for Audi though I’ve never owned one. Here’s the big but, I’m impressed with the quality, attention to detail, fit and finish, performance, ride quality and handling. It has it all and does it all very well. Now this is coming from someone that has worked in the service side of a Chrysler (aka Fiat Chrysler) for almost 20 years as a technician and shop foreman as well as a manager at a Gm dealership for 3 years. So I’m not easily impressed with vehicles. Even though we also sell Alfa Romeo (Stelvio) and is a good competitive model to the Q5 it’s still clear the Audi Q5 is the benchmark. My only complaint would be the lack of a touchscreen infotainment system. Come on Audi! Even a fiat pop has one. Overall the 18 Audi Q5 is a very well built vehicle. In a rapidly growing segment the Q5 is leader of the luxury pack. Compare them all and you’ll see package for package you can’t beat the Q5 in price. The Audi virtual cockpit is icing on the cake
The service reps were very courteous and professional Aaron Newman is very attentive, professional, and cares about customer satisfaction. He reviewed my concerns, took time to explain things to me and made sure the courtesy car arrived on time.
This is the 4th Audi we have leased
by ALeeS from Ballwin, MO
January 10, 2019
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
Professional and efficient Everything was handled speedily correctly explained and of course the price was right A great experience all-round very customer friendlyI was in and out in just over an hour as was promised
by Jeff from Allentown PA
January 8, 2019
Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Today was securing my third Audi with Anthony's help. I contacted him twice in the past several months before finally making it in today. Even though I delayed leasing my third Audi, Anthony provided information and dealt professionally on the earlier occasions. He knows his product and does not play games you might encounter at other dealerships. The product and Anthony is why I keep returning to Coral Springs Audi.
From the BMW Family into the luxury Audi Family!
by TanyaC from Macon. ga
January 2, 2019
I love this vehicle! I have always owned BMWs..so I was hesitant about moving into another vehicle family. I am so glad I did! This car is great! It meets beyond my vehicular standards!
Mr. Cumberland is the most amazing Sales person and human being! Making my dream come true was a remarkable moment in my life and he made it happen. He will make everything a brilliant experience for you, the best environment!!! I have to congratulate this amazing team from Audi Coral Springs! Mr. Cumberland, you are a remarkable person!
Mr. Cumberland is the best sales person that you can find on this earth, he looks for the real clients detail and bring exactly what you want , he creates and makes the entire process look so easy and in less than an hour took the car out of the dealer. The best environment!!!! Also I can extend the congratulations to Audi Coral Springs team, from the manager to the costumer service.if you search for a luxury service look for Mr. Cumberland!
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