Used 2019 Audi Q5 for Sale in Ontario, CA

The customer service was excellent. One of the cars we requested to see at first we couldn't find it, then the battery wouldn't start, then it was out of gas. We had to wait for quite a while before we could test drive it. Wish they would take you on a longer test drive to get a better feel of the car. Although we didn't buy a vehicle here, overall everyone was nice and would go back to see them.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

We had been looking for a used 2018 Audi Q5 for some time and had run into too many poorly run dealerships that simply did not listen to what we wanted in our area. Once we expanded our search, we found Marcos Morales at Walter's Audi in Riverside who went SO FAR BEYOND what any salesperson has done in the past. He was AMAZING start to finish and truly understands that this is a SERVICE oriented business and you have to LISTEN to what the customer wants, not TELL them. He did a personalized video of the vehicle we were interested in. He answered EVERY question we had in a quick and courteous fashion. He was professional and LISTENED (note to other dealerships we did NOT buy from: YOU listen to US, not the other way around!) to our needs, and we drove over 350 miles to get this car, bypassing a lot of dealerships along the way! Just a great experience buying a car from Walter's Audi and Marcos Morales.

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

I bought my 2017 A3 from another local dealer, and found their service department to be a little frustrating to contend with, so I brought the car to Audi of Ontario. Right from the start, I found this dealership very easy to work with. Erik Garcia is my service advisor, and he is probably the best advisor I've had across several brands. He listens to what I tell him, he relates to the issue and how it impacts his customer, and he makes sure to follow up in a very timely manner. I have a solid understanding of the mechanics of a car, and Erik understood that he had to relate to me differently than some other customers. He has conversations with me that are not so elementary that they don't tell me anything, and not so advanced for me to not understand. He put the effort in to pay attention to my level of knowledge so that it didn't become frustrating to me. Shortly after one visit, I received an email that the dealership was interested in buying my car. I was surprised as it was a lease, and I was only 14 months in. I met with Raymundo Lopez who was absolutely terrific to work with. He explained the process he wanted to follow to me, which put me at great ease. I generally do not like the schmoozy sales experience, but there was none of that. He was up front, honest, and timely. I took this opportunity to upgrade, and Raymundo was extremely patient as I looked at many different situations that would work for me. We looked at everything from another A3 to an A5, to a TT. In the end, I walked away with a fully decked out A4 Quattro that I absolutely LOVE!!! It cost a little more than I planned, but I'm good with it. And when you think about it, isn't that the true sales success story? Customer is happy and gets something they love, the dealer sold something of higher value. I cannot say enough good things about my experience with Erik and with Raymundo. The terrific experience in the service department lead to a really great (and unexpected) sales experience. I would highly recommend Erik Garcia for all of your service needs, and Raymundo Lopez for all of your sales needs!! A quick follow-up.....I have personalized plates, and had to go through the arduous DMV process of waiting for the new registration to get processed, then transfer the vanity plates over. The DMV has a new process regarding this, requiring permission from the leasing company to do this. I called Raymundo, and he started making calls to find out what to do. This happened several weeks after the sale, which further exemplified his professionalism. He did not push me off because the sales was done, he went all out. THAT is the great experience you can expect from Raymundo!! I will add that the billing guy was the only shortcoming through all of this. Not "bad" per se, just not great. His personality was lackluster, and when he tried to push the extra warranty on me, and I refused, he tried an angle I did NOT like at all.....he used the line "well, if you think you want to take a risk like that, it's your choice". I don't do passive-aggressive, and was not happy about that AT ALL. But.....in the end, I have a great car that I love, and overall, a terrific experience that I tell everyone I can about. It is my feeling that since he is responsible for processing all of the paperwork, including the registration, he should have known about this vanity plate requirement, and explained it to me. That way, I wouldn't have had the added stress of finding out about it, and dealing with it while at the DMV. That, I believe, is a major fail on his part. I would recommend both of these gentlemen to care for your Audi needs. They are the best, and I will definitely be back :)

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Great place, good customer service, William L. Worked with me, he was great, no pressure service. I had an slight issue the following they. He (they-STG) group worked with me and delivered on their promise thr next day.

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

Definitely! Back track about eight years and you'd find me purchasing a new car at a dealership. The salesmen were hungry, it took nearly seven hours, and the dealership delivered a car with scratches and a dent! In May of 2018 I tried again. My experience at Audi Ontario was phenomenal! I took care of most everything via text and a few phone calls. My car was sharp and waiting for me. I even got to test drive the car far further than anyone else permitted. Get this, I even enjoyed chatting with that guy that tries to sell you incidentals and ridiculous insurance. Here's the take away???Mike Abujaber was leading the process. Mike got me in, got me out, and sent me on my way with a big smile on my face. Look new further. This guy's awesome!! Contact Mike Abujaber for your needs. E:mabujaber@audiontario.com P: (951) 688-3332

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

I have been shopping for a particular car and missed my opportunity. However the staff were very courteous, attentive and accommodating. Very good experience. I just wish I contacted them a day earlier!

Great quality, fun to drive, a terrific automobile! The Audi product deserves a second look it's comfortable and performs very well in all types of road conditions.

I had an excellent experience at Audi Ontario purchasing a new 2018 Q7. I visited the dealership from Orange County (about an hour drive away) because it had a certified pre-owned vehicle that I was originally interested in. I typically buy CPO vehicles for the cost savings, extended warranties, and no-haggle pricing. They did have the vehicle was originally interested in as advertised, but after meeting with Brandon Clemons and Jhovan Coronado and discussing other options, I ended up leasing a new vehicle. Jhovan was able to locate the exact vehicle I wanted at another dealership and had it delivered later that same day, saving me another trip out from Orange County to pick it up. I've financed 6 difference vehicles (Acura, Lexus (2), Toyota (2), and Volkswagon) over the past 20 years and the experience at Audi Ontario was by far the smoothest and pain free. No hard sales tactics for additional options and service contracts that I didn't want or need. If you're in the market for an Audi, I highly recommend visiting Ontario, even if there are other dealerships closer to you.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I was shopping for a 2015 Subaru Outback 3.6R as a replacement for an upcoming lease return, and was not finding what I was looking for locally in the Sacramento area. I cast a wider net in searching (about 500 mile radius), and came upon just what I was looking for posted by Audi Ontario as one of their recent trade-ins. The team were extremely helpful and responsive over multiple weeks of contact and my hectic schedule, even shooting and posting a custom video of the vehicle just for me. Special shout outs to Zachary White and Kanisha Brown for their weeks of communication, coordination, outreach, and audio-visual effects. The team was very professional and coordinated with me on my schedule. I was able to fly down from Sacramento to Ontario on a Sunday, where the team had the vehicle ready for inspection and drive on my schedule. Negotiation with Zachary White and Mike AbuJaber was quick, polite and professional. Once we reached a consensus, we settled into prepping paperwork, and they graciously shared with me lunch they had brought in for the team (pizza!). The finance team of John Scholz and Rose Ruiz are extremely well organized, efficient, friendly and professional. They were very supportive, kind and professional as we worked through a speed bump with my bank on my pre-approved loan. Finally, Zachary White followed up with the original owner to retrieve the cargo cover for the Subaru, and the previous owner (now an owner of another fine Audi!), was nice enough to drop off the tonneau for me so I lacked for no missing part for my new-to-me Subaru. I have to say that my purchase of this pre-owned Subaru from Audi Ontario was truly a pleasant experience, and I sincerely recommend this dealership. Side note for those of you considering traveling in from far away to evaluate a vehicle at this dealership, it is just a few minutes away by shared service transport from the Ontario airport (e.g., Uber, Lyft, taxi). This made it super convenient for the initial visit and test drive.

I have never been this satisfied with an automobile. Great acceleration, comfortable, stylish and a great value for the price. I have owned approximately 50 cars. This one is a keeper.

After owning 2 Audi???s Q7 decided to purchase the new S5 sports back and I was help by Raymundo Lopez, he was knowledgeable and responded to every questions that I had, even he drove to get me over an hour away to test drive the car and finalize the deal, very satisfied overall 👍🏼

The Audi Q5 is very quiet, comfortable and easy to drive. It's 2 liter, turbo engine has plenty of power. The all wheel drive is excellent, as I had no trouble whatsoever getting up a steep hill on our neighborhood during the snow days. The only negative is the center hump in the back which decreases the comfort of a 5th passenger.

We had been looking for a used 2018 Audi Q5 for some time and had run into too many poorly run dealerships that simply did not listen to what we wanted in our area. Once we expanded our search, we found Marcos Morales at Walter's Audi in Riverside who went SO FAR BEYOND what any salesperson has done in the past. He was AMAZING start to finish and truly understands that this is a SERVICE oriented business and you have to LISTEN to what the customer wants, not TELL them. He did a personalized video of the vehicle we were interested in. He answered EVERY question we had in a quick and courteous fashion. He was professional and LISTENED (note to other dealerships we did NOT buy from: YOU listen to US, not the other way around!) to our needs, and we drove over 350 miles to get this car, bypassing a lot of dealerships along the way! Just a great experience buying a car from Walter's Audi and Marcos Morales.

It is very confortable, strong, lots of power, has just about everything I will need in a car. Very classic looking. Elegant, in one word..... I love it !!

My first time buying an Audi. And it was the best Dealer experience my family and I had ever experienced! First off, our salesperson Joshua Rambow was great, 5 stars or more if possible! He was very professional, knowledgeable and very helpful during our visit at Walters Audi in Riverside. I spent about two weeks working with him on getting the best price possible on my 2018 A5 Sportback. He was able to beat the ???best price??? of all Audi Dealers from the surrounding areas. He was very patient with me during the negotiating process. He was up front with the ???Out the door price??? and did not hesitate to make sure he got our business. He definitely earned our business and will not hesitate to purchase from him again on our next Audi purchase. Special thanks to his partner Isaac Ordinola who also assisted us when Joshua was off work or busy with another customer. Isaac???s ???She???s here??? video/email when the car arrived at their lot was great! Cool to see the car was still wrapped and covered, new and looking gorgeous. =) Special thanks also to Andy Bartoli who made the "signing" of the papers fast and stress free. Lastly, I also wanted to thank you guys for staying well over 30 minutes past closing time to help me. Great job guys and well done on making a very satisfied customer!

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

We just purchased our first Audi, a 2017 Q7, on Saturday. Having driven two BMW wagons for 9 years (535xiT and 328iT), we decided it was time to get a 3-row SUV for our family of four. We were looking for a comfortable vehicle for family road trips which could also haul a few extra kids for soccer carpooling. Our top two choices came down to the Audi Q7 and Volvo XC90. Both seem like good cars with plenty of youtube videos and car blogs comparing the two, but for us, the Q7 was the clear winner after test driving both vehicles. Since we live in San Diego, we first exchanged emails with Brett over a span of 3 weeks before visiting Walter's Audi. Brett was incredibly responsive, patient, and helpful throughout the buying process. He was very transparent with internet/Costco pricing. He was not pushy at all, unlike some of the high-pressure sales tactics or arrogant attitude we experienced at other Audi dealerships. We will definitely come back to see Brett should we be looking for another Audi.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

After several weeks worth of headaches, from the total loss of my vehicle to dealing with other dealerships that didn???t seem to know what they were doing, I decided to go with the big boys at Walter???s Audi and do not regret my decision AT ALL. They responded to my email inquiry faster than any other dealer I???ve dealt with and had their amazing sales assistant Jennifer on the line with me gathering all of my information and she was also very transparent about the whole thing. I was approved less than 24hrs later for the vehicle I wanted and received a congratulatory call from Angel Ortiz and also, the awesome, Brett who helped me with the entire process onsite at the dealership. He definitely solidified me knowing I made the right decision. Rob, the financial manager, was also very helpful (and funny) and even worked out a deal on warranty and maintenance for me and went out of his way to secure a lower APR. They listened to all my needs and delivered far beyond my expectations. Even the other representatives at the dealership were friendly and congratulated me on my purchase. Needless to say I???ll be getting all of my future Audi???s from this location. Brett, I???ll see ya when it???s time for the R8 :-).

Love it. Drive is very quiet and turns ona dime. The car was purchased from Lux Moto in Portland and I felt very comfortable purchasing the vehicle from them.

I been coming to Audi service station and ever since Luis Macias helped me out for service,car wash setting appointment he???s always there to provide help. I am so happy the way things aren???t going and even telling my friends if ever they are planning on buying a new car get an Audi and I recommending Ontario Audi excellent place to go. Thank you for your great service 🙏 Luisito Ojeda

Appreciated the speedy process, thanks to the staff! They made buying a car easy without all the frustration you would normally get from other dealers.

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

Are you looking for a quality used car? This is the place you should visit. Thanks Michael for my Land Rover.

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.