Used 2020 Audi Q5 for Sale in Natick, MA

Audi Natick Service is as close to perfect as you can get.

I purchased a used 2017 VW Touareg Executive from this dealer in November 2018 and I have to say it was the best car buying experience ever. My sales Rep Sky Tang was very professional and treated me with respect. I went to Audi Natick to buy that specific Touareg that I saw advertised. Sky had the car ready for the test drive and was prepared to answer all my questions. She explained Audi's pricing policy, warranty, etc. and then we discussed my trade. After a couple of short discussions with her supervisor we settled on the fair value of my trade and the deal was done.

My siblings and I are from the north shore and was car shopping for the day. Our first dealership we stopped at in Shrewsbury was a no go. It was too bad, we were very serious about financing a car but couldn???t test drive the car, but gladly......thankfully, we ended up at AutoMax. I can???t tell you enough how happy and satisfied I was purchasing a vehicle with confidence at AutoMax Pre-Owned in Framingham. AutoMax has a very inviting atmosphere and employees who work with you to make your purchasing a vehicle a breeze. As soon as we strolled in, we were already taken cared of by one of the associates who greeted us. We simply wanted to test drive a car beforehand and they got a salesmen, Luiz Espigar to assist us in test driving a car. After we test drove the car, we asked for him to give us a moment so my siblings and I could discuss if it was a go or not. He respectfully gave us our space and let us collaborate. Everything was perfect about the vehicle, from the mileage, the price, the smoothness of the drive, and the look and feel of the Mercedes. 100% I felt confident ready to finance the car. However it wasn???t up to me, it was up to my cousin, if he wanted the car or not. In the end, we ended up purchasing the Mercedes C300, and everything went smoothly, Luiz answered our questions, spoke about the pricing, showed us the carfax, etc. He didn???t make it feel like your typical sketchy salesmen at other dealerships who are trying to rip you off. We knew what we wanted and he made sure we got what we wanted. If you are looking to purchase a vehicle, Luiz is the guy to go to..and this is coming from a young person who has car shopped a few times and co-signed before, not much experienced but very knowledgeable of who is genuine. You don???t get many dealerships that take you seriously. Note: We purchased the Mercedes on a Saturday during the RMV 3day closure and somehow they got the car up and ready to go the following Thursday. It was fully serviced, cleaned, tinted(came with the package I signed up for) and he kindly put gas in it. Thank you AutoMax, especially a thank you to you Luiz and the finance women who both made it extremely easy!!!! I highly recommend this place to anyone who is looking to purchase a pre-owned vehicle.

Ultra quiet Q7 developed wierd rump-rump- rump noise related to speed. Thought sure it was so expensive drive train component. Was greatly relieved problem was uneven tire wear attributed to loss of wheel alignment. Can’t imagine how that happened as we only drive on the excellent po hole free byways of New England. Alignment corrected, tires rotated and Q is good to go. Still have some tire noise, but now we know why. Oh Q is exceptional isolating road noise and absorbing bumps & holes.

nothing is better than trust, and i trust the Parts team at Colonial Cadillac, Jay and Dave have been there forever and really know what they are doing and Steve, the new guy who has probably been there for ten years now, is right on the ball also, this has been my Caddy Parts connection for years and years and they make sure i get the right Parts the First time and go above and beyond to make sure i get them as fast as possible. i know that some times getting parts for older cars can be painful, but the years of knowledge in that department always make it a pleasure to do business with them.

I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a pleasure to encounter. From Ray in service to the sweet cash out receptionist my experience was a 10+. Lets be honest, no one likes to take their car in for any unexpected service, but I felt very comfortable all because of the way I was treated. The waiting room is clean, bright and pleasant. The staff be it an employee walking thru the room or to the first service person that greets, there is a level of professionalism in everyone. A warm smile, nod or a "good morning" goes a long way in todays world. I am toying with the idea of upgrading to a new car maybe sometime in the spring, and because of the service I received even from the day I purchased my car, I will return to Colonial.

Send me all the information on the vehicle requested and followed up promptly and suggested that the original information may have been caught in my spam folder. Most importantly they respected my privacy contacted me by via email as requested which was awesome.

From the moment I emailed to enquire about the vehicle to taking possession of it I had probably the most positive Used or New car buying experience I have ever had. I showed up an hour before closing. At the dealership I was greeted by a personable young lady. They had fresh coffee, soda and snacks available. The sales floor was clean and bright. My salesman brought the car around and we took a leisurely test drive. Not once did I feel rushed. Back at the dealership he provided me the Carfax and we went over the cars features. Again very relaxed. We met with his Manager to discuss price. I had done my homework and knew what the car was worth to me. The negotiation process was friendly and professional and the final price was right in line with what I was willing to pay. The business office had already closed by the time we were done so I came back the next morning. The business manager was professional and we zipped through all the paperwork and I was out in under an hour. The car was fully detailed with a full tank of gas. Honestly this was more like buying a car from a friend, very UNLIKE any other car purchase I have ever made. I would like to thank Pierce and San for such a positive experience.

We worked with Pierce who was pleasant, helpful and knowledgeable. He made sure my requests were taken care of and the car was delivered in perfect condition. We made the trip from over an hour away and would certainly go back for another vehicle. Thanks Pierce!

great experience from start to driving away with a brand new Q5!

I am a college student here in the area. My parents came from Ohio to help me buy my first car, and after our experience at Woburn Toyota, my family is going to be making the trip from Ohio to purchase all of our future cars! Our sales representative, Ernest Memminger, was patient and friendly, and he worked with us throughout the whole process. He was knowledgable and helped us find the right fit. I chose a 2017 Toyota Corolla SE, and I am very confident in my purchase. The service at Woburn Toyota was great throughout all stages of the buying process. Any dealership that can secure long-term customers from 600+ miles away must be doing something right!

I've just bought my 2015 Avalon Ltd.Hybrid from Woburn Toyota. In nearly 50 years of driving and having my cars ('69 Cougar, '73 Celica, '79 Supra, Cressida, '07 Avalon) serviced in several locations in Boston, I've never received anything like the quality customer service I've received from Woburn Toyota. From start to finish: from choosing the vehicle to driving it away, this is a dealership that I would recommend to all of my friends - without hesitation. I would like to thank Robin Duquette, Floor Manager, for greeting me and making sure that I met with the folks that I needed to. I Especially thank Nema Heshmatpour, Sales Consultant for his wonderful, welcoming and outgoing attitude and his professionalism in guiding me through the car-buying process and ensuring that I was conversant in the operation of the car before I finally drove away. Well done Nimo!! Thank you also to Hank Ung, Finance Manager, for making sure that all the "i's" were dotted and all the "t's" were crossed. Woburn Toyota is a stellar dealership!

Just bought a new 2018 A6. Very happy with the entire sales process and love the car. Tom Smelstor took care of us and handled everything with professionalism and expertise. He did all the "heavy lifting", which made it easy on us. Highly recommend the dealership and Tom.

I received a letter from Audi that there was a factory recall on a control module on my A5. I called the dealer, made an appointment for a few days later. My paperwork was pretty much complete when I brought the car in, they had the loaner ready and I was back on my way in less than 10 minutes. It was just as easy picking up my car later in the day...plus they washed my car! Professional service, clean and organized service department and quality workmanship.

I have been going to Audi Norwell for ten years and have always been so impressed with their service department. Last week I came in to get a check-up and, while waiting, took a look at the new A5 out of curiosity. One thing lead to another and I end up buying one! John Martinelli was fantastic. He was polite, respectful and courteous. He made the whole experience easy and painless.

I purchase two or three cars a year. I am always on the lookout for something new and different. I started to get the itch again right after New Years and started to look around. I ended up focusing my search on a pre-owned A6. I looked at a lot of cars. I eventually met David Hamilton at Audi Natick. David is a pro. Easy to talk to, engaging, not pushy. My search came down to two (2) almost identical cars. Same year, color, options. Identical. Audi Natick offered me $3,500 more for my trade than the other dealer. The Audi Natick vehicle cost $500 more than the other vehicle, but had 5,000 less miles and almost four (4) years of warranty, whereas the other car's warranty will expire in less than a year. Talk about a no-brainer. I am now driving my 2013 A6 and I couldn't be happier. When I start the get itch again in a few months, I'll know where to go. Audi Natick gets my highest recommendation.

I recently got a new 2017 A4 from Audi Natick. After doing a lot of research I called them. Charlie Sectish dealt with me via e-mail ( I hate the endless phone calls). He gave me a better deal than Herb Chambers and also took care of the lease of my previous 2014 VW Tiguan. He dealt with VW to have the car inspected and returned. It was the easiest car purchasing/Leasing experience I ever had. Kevin Schuster was the sales person who helped me. First thing different was the test drive. He let me go by myself in order to try the car out. After that he answered all my questions and we signed the papers. I picked up the car a couple of days latter and he gave me a full demonstration of the systems. I'll definitely get another Audi from Audi Natick in the future.

Mike Hanley delivered! 😊 He knew exactly what I was looking for and he didn???t forget the smallest detail.... the trunk cover! Thanks Mike! Loving my car! I will surely recommend you! Bethany I.

Excellent overall experience! I was greeted very quickly upon arrival. My car was servi ced very well and quickly. Very fair place to get your Audi serviced. Beautiful new dealership. Highly recommend!!

I dread the car buying process, but this was different. No pressure, informative sales force, etc. Enjoyed working with my salesman, Tom, who minimized my fears and apprehension throughout the entire process. Still have not purchased yet, but after this experience at Audi Norwell, I have moved an Audi to the top of my list.