Nick was a great salesman. He wasn’t pushy and let us lead the deal. The Tahoe was in excellent condition, and we will gladly purchase another vehicle from them in the future.
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
Zoren was great and the rest of there staff friendly and accommodating.
They are knowledgeable about there products and I would recommend them for any service you need.
First rate quality
by WallaceEP from El Paso, Tx
December 6, 2018
I had never owned or driven a European car until we just got this Audi Q7; these Geman cars are phenomenally well-designed and powerful. Some of the controls are so sophisticated that I’m still trying to figure out what some switches do. I recently drove a Chevy (temporarily) and it was a huge let-down to go from an Audi to a Chevy. I would love to buy American vehicles (and used to do so) but I was so sick of shoddy American quality and poor designs. I love Audi. (I hope Detroit can raise their anemic standards.)
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The most reliable car I've owned thus far.
by Islah, NC from Raleigh, NC
November 6, 2018
This car has all the features that I wanted...size, style, comfort, size, and safety, efficiency, and quality. It was also affordable. I like the feel of the car it does not feel as large as it looks on the outside. I am enjoying the many features found right at my finger tips.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Very impressed with comfort on 250 mile drive.
by Keith K. from Saint Louis MO
November 2, 2018
Driving vehicle felt like sitting in my flexsteel lounger. Fuel economy from the TDI amazing. Used a 1/4 tank from Chicago to St. Louis. Very impressed so far. Premium plus version. Lots of bells and whistles. Just takes times for old man to figure it out. Still reading the owner's manual.
This SUV is heavy duty but handles more like a car. Audi makes a quality vehicle but I have to say the the 3rd row of seats is not very accessible and is very cramped such that it is not a great soccer mom car when friends also need a ride. You can also really feel the weight in cornering. Power is adequate with the supercharger.
Audi service department is the best. Donna has always taken great care in service . She is always curtious and awesome. She always makes sure things are done right. Angela is always smiling and curtious. She has always followed up on service and has always an answer to any Audi question I have. Both ladies are the best.
Best Car I've Owned
by LarryB from Alexandria, VA
November 8, 2018
This car has everything I wanted in the vehicle and meets all of my requirements. It has plenty of leg room in the front and back, as well as having plenty of space for cargo.
I can’t say enough about my service and how well I was treated . I was traveling when my check oil light came on. They got me in immediately and had computers, coffee and drinks while I waited. Time flew by. Definitely drop by again
beautiful piece of art
by aserbest from Chicago, IL
September 30, 2018
This is one of those cars that continually brings a smile to your face. All the little things you keep discovering it can do add up to a great vehicle. Plus, it has 7500 lb towing capacity. The thing has got power.
Marcos Frias helped make the process of buying a new car simple. He explained the details of the car, arranged for a test drive and was helpful with each step.
Best in its class
by JRo from Ma
August 8, 2018
I traded in my 2011 Ford Edge for this 2013 Q7 with 36,000 mi and I am very happy with this vehicle. The lines of this body style are very sharp, though the interior may seem a bit dated to some used to a more modern cockpit. Regardless the interior has a very clean and sophisticated appearance that complements it’s more aggressive exterior styling. The 3.0 supercharged engine is one of, if not the most reliable engine Audi has put out and is available in a few of the A class models as well if your not sold on the SUV. The deck height of the trunk was a bit higher than anticipated and does limit vertical clearance for cargo, however I transport large cases and equipment for my business and the lay flat 3rd Row accommodates all my gear with ease. The compartment beneath the floor in the cargo area is a great place for additional storage. The model I have does not have the adjustable air ride suspension but the standard coil overs perform great and delivers a very comfortable ride and that Supercharged 3.0 liter engine I mentioned before has plenty of get up and go. Great SUV.
Told Jeff what I was looking for, my price range & he showed me EXACTLY what I was looking for and drove home in it that after. Jeff went above and beyond to get me in my new car. This is the 2nd vehicle we bought from Ozzy’s. We have never gone back to the same car place, ever. We will be back when we have to replace our Jeep that we originally bought from them. Want the best? Go to Ozzy’s and ask for Jeff. Jeff is fun to work with. Remember. . . Ozzy’s Car Company and Jeff. . . You’ll drive home in your new vehicle.
by Lace962 from Romeoville
September 27, 2018
Great buy love the styling the fact that it's so much room inside and the quality interior is the best hands down the best vehicle I purchased
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