Stacy Samuel was more than accommodating when I needed to service my Audi Q5! I felt like I was part of the family. She answered all my questions, provided me with outstanding customer service, and took care of business like a true professional!
I received superior service from Alex Ortiz. At first I was hesitant on whether or not to bring vehicle to dealership as I had read many mixed reviews. I'm glad I brought it in to Walter's Audi and was well taken care.
Excellent service and follow through by Joshua Rambow in sales and Andrew Bartoli in finance. Joshua was able to get the color I wanted within 1 day and answered every question I had, including running through all of the aspects of the car and it???s technology.
I haven???t been having any luck at the dealerships I???ve been going to but The gentleman that helped me at Audi Ontario Jhovan Coronado was very helpful ,honest, professional and gave excellent customer service . He???s very good at sales I must say. I definitely will refer my friends and family.
This experience was the best I???ve had! I???m a first time buyer and Jhovan Coronado made my purchase easy and enjoyable provided us with excellent customer service. And the information on used cars that helped me with my decision.
Great experience, great customer service would highly recommend this dealership to everyone. They were so helpful in every way, and wanted to make sure we got exactly what we wanted and that we did not compromise in anyway, they made it happen!!!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We are so happy about our purchase at Walters Audi! Jhovan (our salesman) was fantastic. We did most of the negotiations over text messaging. Everything was very quick and the service excevice. We even got a gift and a bow on the car 🚗 😜
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
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