Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
A real Sleeper. This car grows on you
by zman from Wimauma, Florida
June 4, 2018
This car is luxurious in its fit and finish. Rides like a dream. The driving dynamics are all German performance. I Love this car. Call it understated elegance.
Was skeptical to drive 100+ miles to buy a vehicle but no regrets, everybody was really nice and very friendly. Michael Redd, our sales guy was awesome, professional and not pushy. He made sure we got the Q7 we wanted! He answered my numerous calls promptly before and after the sale. Highly recommended. A great asset to the Audi family.
Second S Model and love it .
by Rusty from Alameda Ca
May 12, 2018
Hated thr Jaguar F Pce and the Porche Macan S is over priced when you add in what the SQ5 has to offer. SQ5 drove better in my opinion.
These guys did everything possible to get me into the the car that I wanted from the start! It wasn???t easy as a first time buyer but they did the necessary leg work to get me in the car I wanted and make me a happy Jeep owner! Couldn???t be happier with outcome! Thank you!
Most fun car I ever had
by ritz from chicago, IL
May 29, 2018
This car is just what I was looking for; agile, reliable and comfortable. on top of this very stylish and eye catcher. certainly make me feel proud owner :-)
Best experience I???ve had in car shopping with Hector
by Skywalker69 from DealerRater.com
August 21, 2018
Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I???ve ever had and I would most definitely buy another car there again Hector was great
Great SUV with a lot of power
by tagteamdesign from Denver, Colorado
January 16, 2018
I really enjoyed driving the SQ5! The extra power that the S-Line adds to the Q5 is definitely worth the money. The interior is sleek and very comfortable especially with the Winter Package and heated steering. I wasn't able to test in the snow but the vehicle's handling is above average. It a lot of fun to drive and worth checking out if you are in the market for a smaller SUV with 4 wheel drive and extra HP!
The care we received was really appreciated. They went above and beyond. I would definitely recommend this place to anyone looking to get a car.
by JC from FL from Lutz,FL
March 23, 2018
This is the best car I have ever owned (probably the best I have ever ridden in) The exterior is much cleaner than other crossovers on the market, and we test drove almost all of them on the market. It is sportscar disguised as a crossover. I plan to be a lifelong Audi owner and can.honestly say that after 5 months, there is not one thing I dislike about the car.
Steve was great to work with. Professional, responsive, prepared, and trustworthy describe my experience with Auto Centrix. I flew in and took delivery at their location and would do business with Steve again. The car was exactly as advertised and the paperwork was a breeze.
A fun SUV
by Dave SQ5 from Plymouthn MA
September 13, 2018
Just bought the SQ5. It puts a smile on my face every time I drive it!!! It is fast and handles terrific!! Practical because it is an SUV!! Interior is amazing with diamond stitched seats and aluminum trim! Best car or truck I have ever owned! A sports car that doubles as an SUV!!!
This is by far the most professional, outstanding service and accomadating car dealership I have ever worked with. I would send anyone and everyone here! Excellent is an understatement!
A fun SUV to drive
by Serious driver ... from Raleigh, NC
April 8, 2018
I've owned Volvos, Saabs, Mercedes, BMW and other cars and SUV's during my lifetime. This Audi SQ5 is one of the most fun cars to drive that I've ever owned (the others being a 2002 Saab 9-3 Viggen and a 1998 Audi A4 2.8L). I only wish that Audi had updated the technology for the SQ5 earlier to have included this model year.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
A NICE SIZE SUV
by MARCUS from WESLEY CHAPEL, FL
November 23, 2018
CAR SITS AT RIGHT HEIGHT ...NICE MEDIAN OF NOT TOO HIGH. THERE IS PLENTY SPACE. THE RIDE IS SMOOTH FOR AN SUV AND VERY QUICK WITH RESPONSIVENESS. IT SOUNDS GOOD AS THE EXHAUST CAN BE CHANGED. VERY QUIET CABIN .
My Experience was great! Met with Taylor and he was very friendly and professional. Very patient with all my questions and everything went very smoothly.
July 28, 2018
Well engineered and fun to drive very comfortable. Enjoyed the test drive sailes person did a great job of explaining the vehicle. It was great being able to drive the very car and color we were looking for.
Our journey of searching for a used Audi Q5 began more than 3 months ago. Our 1st experience was w/ Robert who helped my wife and I on the 2012 Audi Q7. Although it didn't work out, our experience was nothing short of amazing and the right at-home feeling.
Fast forward to 3 1/2 months later on June 9th, destiny brought us back to Audi Grapevine from a completely unexpected plan. We were on the way to another dealership to close out a deal w/ BMW X3, we stopped by Audi Grapevine to check out a new positing for an 2012 Audi Q5 without much expectations.
Vincent stepped in and created the best memorable experience for us. This Audi Q5 is a Prestige package that offers all the features we've been looking for. He enthusiastically showed us all how these features, MMI for example, work. He was also extremely friendly answering all the questions we had and reached out to Jameson, his manager, for additional information. Finally, he coordinated w/ the service department to clean the exterior and interior of the car like new b4 handing the keys to us.
We've been extremely happy w/ our 2012 Audi Q5 car. Our dream car could not have happened without Vincent's enthusiasm and Jameson's willingness to work w/ us. You guys rock!!!
Thanks so much for bringing our Audi Q5 wish come true,
By far one of the best designed sport SUVs.
by SQ5 Fan from Odenton
November 24, 2018
Excellent SUV! Will definitely purchase in the near future once I'm able to locate one with desired options and preferred price. Working with excellent dealer.
Luis Melendez was very knowledgeable and efficient while still being personable and friendly. He made the whole experience easier and exciting - just like getting a new car should be. Everyone at the dealership from Sales Mgr. Rick Norris, Carlos Hernandez in Finance, and John Dinh, Tech Specialist, were interested and friendly. We would definitely recommend this dealership and especially Luis Melendez.
9th AUDI, this is the Best
by Jeffstrat114 from Bayshore NY
July 12, 2018
All of the room an comfort of the Q5
With the power and handling of an S Class spots
Sedan. Amazing acceleration. Great new safety
Technology. This is hotter than the Porsche.
Jim was the most understanding and professional person I have experienced at Buick to date ... could not have had a better experience ... Jim was outstanding... 😃
Everything anyone could/would want in mid-size SUV
by Karl K from Highland, CA
April 8, 2017
Next to our 2917 Audi A 4 which was my dream car, this SQ 5 is everything my wife wanted in an SUV and more. My wife owns a Children's book store in Redlands, California. She wanted a vehicle that was maneuverable with plenty of power and room to haul books & materials when needed. The first time she fired up the SQ 5, she had a grin from ear to ear and LOL. The vehicle was love at first site. 2017 SQ 5 Prestige with everything & the kitchen sink at a price no one could come close to matching.
Everyone they're treated me with the utmost respect very professional wonderful atmosphere very courteous communication was top-notch would highly recommend and Justin was fabulous. Delilah was very sweet and very professional.
Big mistake poor service
by BMWhereicome from Ny,N.Y.
October 17, 2018
Had several q5s and was convinced by dealer to upgrade to the sq5. Big mistake. Car can’t handle speeds over 55mph. Starts to shake and hum. Terrible clunking sounds in cold weather. Horrible braking even in moderate conditions. Audi and dealership no help and frankly disconcertned with issues although they acknowledge the problem. I was a 15 year Audi owner. They lost me and everyone I know because of this.
Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!
BEST CAR EVER DROVE
by MAUI from Boise,id
August 6, 2018
Beautiful car with all the features anyone could ever want. SQ5 has diamond stitched leather seats as an upgrade option, well worth the few extra dollars. Interior design is plush and beautiful. Fun car to drive or ride in.
I love this Audi. I've had high performance cars in the past but they didn't have the room I needed. So I moved up to a mid sized SUV that thinks it's a sports car. The drove the Mercedes GLC43 and the BMW X3 M40i but they didn't check all my boxes. Nice to be sure, but the Audi proved the most fun to drive.
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
An Audi that is classic!
by delzd3d from Weymouth MA
March 24, 2017
I have recently completed the purchase of a 2017 SQ5, Premium Plus package. It is the most powerful, quiet, best handling, great looking and extremely comfortable SUV available from any manufacturer. The ride is firm, not harsh; responsive, not floaty; has great acceleration with no lag. Overall, a well built vehicle that is made to be driven!
Outstanding dealership. They know how to take care of customers. Everyone is knowledgable and very easy to purchase a car. The salesmen and Jeff in credit are awesome
Awesome and great performance
January 28, 2018
Great car in every facet of owning a vehicle. Fast, nice growl, Comfortable, great handling, tremendoyznumber of accessories and love the virtual cockpit.
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