We live in NC and purchase a beautiful 2017 BMW 540i from them after reviewing on truecar.com. Office forgot to send us the title at first but they resend it later by UPS. Car is beautiful, we love it! Excellent service from Steve! He replied every question and is always available for help.
The buying experience I had a with Sarasota Audi was the best experience I’ve had with buying a new car. Tom Clancy helped me with my first Audi purchase. Tom was very personable, knowledgeable about the car I was looking at, transparent, and considered my needs and best interest before his own. Dealerships are known for taking buyers to the cleaners, but Tom and his colleagues made sure this wasn’t my experience. I recommend buying from Audi Sarasota and asking for Tom Clancy to assist you. Tell him Jamar sent you.
Excellent service before and after the sale. However, the Audi apps are totally worthless. Not the fault of the dealer but Audi should be ashamed of themselves. Get on Google Play and see for yourselves.
Alan as usual was very attentive, knowledgeable and charming and made the whole experience of my annual Volvo vehicle service a pleasure! All in all from purchasing my XC 60 in 2015 to the present, I have felt nothing but the very best in customer service - A genuinely terrific team!
Just bought a new Q5 from Audi of Sarasota. My salesman, Steve Edwards, was terrific and made the whole process smooth and easy. Steve made sure he answered all of my questions and even did a follow up call. Love my new Q5!
Just picked up my new SQ5 from Audi Sarasota yesterday afternoon. My experience at the dealership was first rate. They treated both my wife and I very well, and made the purchasing experience as convenient and hassle-free as possible. I definitely recommend this dealership
I went to just look at the leather in a Q5 for used/certified 2018 Q5 I was going to look at a different dealership. Immediately they were warm and welcoming and wanted my business. I got a great no pressure deal for a new car very close to the cost of the used car I was going to see at a different dealer!
Our experience with Mark Strauss was pleasant and helpful. My wife initially met with Mark and never felt he was condescending or disrespectful. He was informative and was able to answer our questions and we never felt rushed or pressured.
Very professional approach and easy to work with.
Greg and Devyn are both wonderful. Greg has so much knowledge and experience that he made us feel right away that we were in the best of hands. We especially liked that he wasnt pushy and he spent a great deal of time making sure that we were truly satisfied. Devyn was top notch too. An expert at helping us old fogies with the fancy new technology, and just as patient, efficient and pleasant as can be. Both were exemplary, and we can assure you, you wont be disappointed.
I went there to learn more about the car I meat with salesperson Nick he answer all my question very knowledgeable about the vehicle I was interested test drove a no pressure and buying anything but I did purchase a the car that I was interested very happy when Nick and all the process excellent job team it was worth the the trip very satisfied thanks
This is a honest hardworking family owned business and the quality and pricing of cars they deliver are top notch!
I called CarPros late on a Saturday evening after leaving a very disappointing appointment at a local dealership. Although it was after hours and they were closed the owner of CarPros told me he would stay so I could see the VW I had seen advertised online. This was exceptional customer service and instantly made me feel valued.
The first thank that I noticed was that the quality of the cars here were exceptional! Clean and all of them well serviced. Pictures did not even do the VW CC justice and I found the car the cleanest and by far the best quality of all the VW's I had seen at other places. It is obvious the owner is very selective about the cars he buys and sells.
The owner and his wife and son entertained several followup calls from me asking questions and even made an appointment for my mechanic friend to see the car on a day they were closed.
When I had expressed concern over the brakes during a test drive the owner assured me he would have them checked out and serviced again and he did what he said he would and even texted me a photo of the car up on the lift getting checked out.
The entire process made me feel so assured and confident that I was working with honest and caring people.
I am now a proud and very happy owner of a 2014 VW CC! Thank you CarPros!!!
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