The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
I purchased a used vehicle from Wynn VW this past weekend. The entire process was seamless. Mac met me for a test drive and was so friendly, helpful, and knowledgeable. I would say I spent a total of 1.5 hours at the dealership between the test drive, going over the paperwork, and signing the paperwork. Rob, the finance guy was great too! Super friendly. I had my 4 month old daughter with me so he understood my need to be in and out as fast as possible. I have purchased cars from other dealers in the past and spent HOURS if not a whole day trying to close the deal. This was not the case. Highly recommend Mac and the rest of the staff at Wynn!
by jake61 from Plano, tx
December 27, 2018
This car is solidly built. It is fast, quick and agile fun to drive, reliable and safe. We recommend to all especially the Quattro which gives a great girl stability and rain and snowy conditions
Prompt and efficient service with full explanation of services to be performed and cost. Great waiting area and service. Good loaner - clean and explained vehicle options.
2018 Audi Q3 Prestige
by smschmidt from Baltimore, Maryland
December 11, 2018
This car is a great hipster city car with lots of room in a small package. The ride isn't too firm but for someone older it may not be too great. The high entry point is very good and is relatively easy to climb in and out of. I am a person who likes cars with power and this has enough for the city and then some. The car has plenty of passing power during low speeds. If you are on one of Texas's long 85mph highways, then there might be issues. It gets decent gas millage and looks classy. A very nice car to drive and has a quiet interior.
Within six months the same exact serive cost jumped from $1600 to $2300, a 43% increase. This will deter me from buying another Audi. Bill was very nice to give me a $300 discount, otherwise it would have been 62% increase! Audi needs to seriously review their service costs policy in order to retain loyalty customers and attract new ones.
This is the 4th Audi we have leased
by ALeeS from Ballwin, MO
January 10, 2019
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
Great service, easy to make appointment, on time delivery and very cordial service representative and helpful staff. Did follow up call after service . Car wash and vacuum nicely done , not like west Chester Audi service place
I AM AN AUDI BRAND WARRIOR
by PHASTPHREDDIE from Woodland Hills
December 19, 2018
This car does what I bought it for, meets all of my needs and desires. The only problem I have with it is the the door height; (rail to roof) is too short for my liking.
Tom Himsworth did a fantastic job! Followed through, tracked down cars, and got me a great deal. Not to mention the car is great too!
Best purchase and dealership imaginable.
by DutchOpie from Denver, Colorado
January 3, 2019
This car, dealership and total value and experience far exceeded any other level I thought possible. The car is more than I expected. It preforms like a symphony. This is truly a driving experience that dreams are made of.
Its always a pleasure having Audi Devon service my car. They are prompt in processing my requested service and getting me into a free loaner. My car is also cleaned upon pick up. I recommend the pre-paid service plan for savings!
Disappointing test drive
by DLNH from NH
December 20, 2017
I really wanted to like the S6. C&D magazine gave it a win against the F10 M5 and E65. I drove it twice, extensively, because I really wanted to like it.
Pros: The engine and transmission allow for extremely quick acceleration. It made me smile every time I put my foot down. It just GOES, extremely effortless acceleration. The interior is very well made. The displays are clear and beautiful.
Cons: The car is not fun to drive unless you only care about acceleration. It is solid, quiet, stable, it can take high speed turns well, but the steering is so lifeless. You can change it to a nicely firm "sport" setting, but there is still no steering feel. It's like a better Lexus LS than Lexus could muster. I gave my $80k to the Porsche dealer next door.
Alan Cogbill provided phenomenal communication and service
by DaveinPhilly from DealerRater.com
December 1, 2018
I had the recent pleasure of working with Alan Cogbill on the acquisition of a 2019 Audi A6. The process, communication, and overall experience could not have been better. Alan kept us updated every step of the way on the cars production and location. He honored his word, even when doing so might???ve been inconvenient or costly. He offered us options and advice that were spot on and tailored to our needs. If you are looking for an experience buying a car where someone handles every detail to make sure you enjoy not only the car but the process of acquiring it, Alan and Audi Devon Should be your first and last stop.
Pretty car not a pretty price
by BrentC1974 from Biloxi, MS
December 31, 2018
I really liked the car a lot at first glance. It also drove well as it was very connected to the road which is not surprising with the AWD system. Good power and handling but wanted more performance style seating and the rear headroom was non existent and I’m only 6’1”
The whole experience was great. Michelle Flynn, our service representative was excellent. The problem was fixed on time and fixed professionally. Price was a little high we thought but it was fixed properly and that's good.
HUD windshield bad design
by Ron C from Durango CO
January 10, 2019
The more expensive model with heads up display uses a different windshield that passes excessive passive solar heat and places reflection at eye level driving. Not a good vehicle unless you are working on your tan or need an additional heater. A/C on full when driving on 70 degree day in Colorado.
I would like to take a moment to praise the outstanding customer service I received from my salesman Jeff Haddad and the entire sales team at Devin Audi. Everyone was extremely attentive and helpful but in no way overbearing. I feel that Jeff really had my best interest in mind and worked with me to ensure I got the right car for a fair price. He also seemed to go the extra mile to advocate for me regarding warranty and supplemental coverage. Great service; great product; great team!!
by Roderick from Ft Polk, la
January 4, 2019
Very reliable vehicle. Car is truly in a class of its own. I enjoy my 2018 Audi A6. Highly recommend everyone get one or at least test drive this beautiful vehicle.
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
Feels bigger than it looked & a precision machine
by webdeveloperguy from MPLS MN
November 28, 2018
Absolutely amazing interior. Quiet ride, and is exceptionally smooth. Driving feels so much more enjoyable in this thing. I sat in the back and I'm 5'11 with longer legs and did not feel cramped.
While there certainly is not a lot of storage space in the rear compared to a CRV i can live with that for better mileage and less weight.
An Italian designer designed this sexy outlook. It combined with perfect German technique. You can’t expect more than this for reliability and good image. 4 cylinder engine gives you the feel of muscle car with a perfect tork and awesome MPG.
I called at 7:30 Am and told advisor that I wanted our car to go to their service bypassing a closer one as I trusted them more. They were prompt, gave great service and were more on point than I think another one might have been
Excellent Mid-Size SUV, Great Drive
by SR from Chicago IL
December 29, 2018
Just an excellent drive, very reliable AWD with a great engine. Did not have any problems with it for the 6 years I had the car.
Phil was great to work with. The facility was very clean and the waiting room comfortable. The overall process went very well.
Great Car Lots of fun, Tech and luxury
by tshrtkng from Massapequa, NY
December 24, 2018
This car has it all
The Tech is second to none
Performance is great
Ride is good and gas mileage is ok too
service is on par with Mercedes and BMW
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