Very informative group of sales people.....friendly and "laid back", alot of nice cars on their lot with low MILES as well... You can always tell alot about a dealership not just from inside but from the OUTSIDE(CAR LOT) ALSO!!HAPPY CAR SHOPPING Y'ALL
Best care I've ever owned - love the AWD
by The Greenman from Jersey Shore, NJ
December 31, 2018
I always wanted to get an Audi so a few years back I purchased a two year old 2011 Audi A4 Quattro. I mainly got it for the all wheel drive. I use it as our family car. I bought an extended warranty to carry me through 120k miles. During the regular warranty period, I had to use it once because the driver side power window stopped working. But at 110k+ miles - I used the extended warranty (with zero deductible) 3 times for over $12,000 in repairs at the dealer. I had the turbo replaced, the timing chain adjuster, timing chain, cylinder head + other stuff. Parts eventually fail or wear out. I am extremely pleased with the performance of this car and will get another one in the future.
Great place to buy a car...friendly and easy process!!! Thanks ES Motors for such great services!!! Love my SUV...
Plenty of small things going wrong
by Baltijoey from Phoenix, AZ
January 13, 2019
The car still ran but would have a bunch of smaller issues that became annoying. Windows wouldn’t work, headlights that were supposed to move with the direction of the vehicle froze up, radio went haywire, would feel an unnecessarily high rev when beginning to accelerate. Was very comfortable to drive in though
Good customer service great people very helpful with everything
Wow. Where do I start.
by ifrt431 from Houston, TX
January 5, 2019
I've owned the 2010 Audi A4 Avant for all of a few days now.
From a performance perspective, it is like a Rear Wheel Drive Bias Wagon VW GTI with a nicer interior and a lot more room than a GTI. Handles great, engine is responsive if you shift your own gears.
But man is this thing full of problems. Check the forums if you don't believe me. Since owning this car for a few days, the dealership kindly replaced the intermediate steering shaft due to a knocking noise while steering at low speeds. Then I get it home from that service and some fluid is leaking out at a massive rate.
The forums indicate many other issues such as oil consumption, timing chain and related parts issues, turbo issues.
I don't know what VW Group was thinking during these years.
Went to ES Motors and the staff was so friendly and helpful. I was able to get an estimate that day and will be back again.
I love it!
by DC Scorpion from New Castle, DE
December 27, 2018
My Q7 was certified pre-owned when I bought it. It is super comfortable, hugs the road and has a super smooth ride. Even though it is 8 years old, I still get compliments on it's appearance inside and out. I've got over 200,000 miles and it has never needed a major repair. Just regular maintenance and high quality premium gas.
I purchased a vehicle this summer from ES Motors. The price was right, customer service was good. However, I was told the vehicle has been serviced and two outstanding recalls had been taken care of. I was also told the oil had been changed. After getting home I checked the fluid levels and found all the levels were low. The engine coolant was very low. I did not see any coolant in the overflow reservoir. The oil level was a half quart low so I'm not sure if the oil actually was changed. I checked the manufactures site to confirm the recalls were done. Of course the recalls showed as incomplete. I should have checked closer before purchasing the vehicle and I would have requested it be serviced. I have taken care of the recalls.
Well designed inside and out
by Robert from Chicago
November 10, 2018
I've had the 2011 A4 for 4+ years now. The exterior of the car is beautiful and ages well. I actually still get compliments on it. Audi is of course known for their interiors and the A4 doesn't disappoint. It's very comfortable and everything is well laid out. Even the interface for the infotainment center is well done, especially the GPS display which is very easy to follow. My only complaint with the car is after 100K+ miles it has more mechanical issues than I would like. There are no major issues, but because it's German fixing minor things can be very expensive, especially at a dealer.
The have quality service - very helpful and courteous. Facilities are clean and well maintained. Price is reasonable. Buying process is quick and easy. We will definitely come back if we want another car.
A+ for quality, versatility, styling and safety
by John from Minneapolis
October 7, 2018
Owned for 6 years and was satisfied the entire time. Great options from 2009, including safety and comfort features. Loved it. Great car. Buy one.
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