Purchased 2007 Mustang GT Convertible
November 6, 2018
I purchased a 2007 Mustang GT Convertible from Scotti's and I live in Des Moines Iowa. The gentleman I worked with was "Harold" and I would recommend that you contact him for the best service when it comes to buying a car. Harold was very prompt with answers, he was very polite, was very quick on getting items to my bank and to the Insurance company I was using to insure the car. It was nothing but a pleasure to work with "Harold". I also flew down to Sarasota Florida to pick the car up and drive it back 1,444 miles. When I walked into the Dealership I was greated with a big smile "How can I help you" from Jack, another very nice and helpful gentleman there at Scotti's, and he knew who I was before I had to chance to say anything else which impressed me that communication was key for customer service. I also worked with John on getting the final paper work done, and he even helped set me up with a bumper to bumper warranty of 3 yrs or 36,000 miles and that was important to me since the car had 86,000 miles on it. It was an added bonus to me, so that I knew the car will be kept in good running order if anything were to happen on the road back to Iowa or for the next 3 yrs. Suzy was also very helpful in the paper signing process, and also when the Title needed to be sent so the Car could be Licensed, there was a direct line of communication from Harold to Suzy and then Suzy to me, and they were all very prompt, again service after the sale is a big issue too, and it speaks fathoms on how much they appreciate you as a customer. I want to thank Hana, Suzy's sister for making sure that the Title was sent Priority Mail to my residency, it was at my doorstep in less than 48hrs, again being prompt, not lacking in service, this whole team of people were a great experience for me and I would highly recommend them to anyone interested in buying a car...Again please contact Harold for a professional car buying experience, you won't find anyone better at his job!! Thank you very much....Scott Rong....Des Moines, Iowa.