Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I went there to learn more about the car I meat with salesperson Nick he answer all my question very knowledgeable about the vehicle I was interested test drove a no pressure and buying anything but I did purchase a the car that I was interested very happy when Nick and all the process excellent job team it was worth the the trip very satisfied thanks
My sales person, Ryan Wolfe was great. He spent time with me weeks before he actually met me. He also took the time to find me a car way across the country. He was patient and driven to not only find me the exact Q8 that I was looking for, but he also had it delivered to me 1,200 miles away. Very special and exceptional service - much appreciated!
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
I was trading in my used truck for a new car. I actually researched the salespeople at this location using dealerrater. Ali came highly recommended and he did not disappoint. Ali is very personable and pleasant to work with. He answered all my questions and help me get a deal done that was pleasing to me. I was able to get a fair price for my trade and the buying process was pleasant. Ali, Ron, Murad and everyone there made me feel at home.
I traded a 2000 corvette in on my new 2008 corvette. I smelled gas when I left the dealership but figured it was a overfill kind of issue. Did not go away so after having the car checked on a lift we found the fuel tank had been leaking for awhile. That should have been obvious during the inspection process. I knew the car had a scratch on the drivers rear fender but found much more damage down low on rear quarter panel when we had it on the lift. Fuel issue is around $2000, and body damage was quoted at $1500. To $2000. To repair. I am not a happy customer. Jeffers
From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!
Time is worth money...We were out of the dealership within 2 hours completely....that included going over the features of the expedition and signing paperwork....perfect!
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