My husband and I have bought 4 BMW???s from Mr. Steve Lerner. He always provides incredible customer service. His knowledge and expertise is unsurpassed. Steve has always made us feel that we are his only customer and treats us with respect at all times. We value Steve???s recommendations and consider his opinion on making such an important decision. Steve goes out of his way to make sure all our concerns and questions are addressed. Thank you Steve for all you do! Joe and Wendy Clare
I resently purchased a used Ford Expedition 2006, from Fivestar car and truck llc. , richmond va . I could not have been happier with my experience. I purchased the truck as is, but I did purchased a limited warrenty. On the very first day a check engine light came On. I called Chris S. the owner, he was very courteous and thoughtful. I brought the truck back and he brought it to he ford mechanic, to check the codes and see what needed to be done. We went back and forth a number of times. Throu out my dealings Chris and his team could not have been more professional and courteous. He really wanted to make sure that I was a satisfied customer. Since the problem with the truck could not have been anticipated. Eventually the truck was repaired, with the dealership taking responsibility. I would recommend Fivestar to my friends, and intend to return in the future for sdditional purchases. Maria their financial/processing person was lovely. And Chris S. felt like a friend by the time everything was done. Great Place
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