Wow wow is what I have to say regarding Mr Brian Parker. I have absolute confidence in Mr Brian.He is far the best and most professional auto repair manager I have seen and I have been around the block. Mr Parker treated me with respect and dignity. Mr Parker I thank you for your help and you are a true professional. I hope your company have more employees like you. Thank you and my vehicle is running great
I went to Ultimate Motors because my Credit Union had them listed as a reputable dealer. After discovering that UM was a small local dealer AND they donate to St. Jude's Hospital, I knew I would love to support them. Spencer was polite and friendly and my husband and I really enjoyed our conversation with him. This was at great experience.
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.
Straight up reasonable respectful transaction
Would feel very safe doing business here again.
Very accomodating, transparent on all issues and questions. Very much appreciated the courtesy and competence.
LAND ROVER RICHMOND GOES OUT OF THEIR WAY TO MAKE ANY SERVICE REQUIREMENT A PLEASURABLE EXPERIENCE. WE HAVE BEEN PURCHASING AND SERVICING LAND ROVERS FROM LAND ROVER RICHMOND FOR OVER 27 YEARS AND COULD NOT BE HAPPIER.
I haven't had such a pleasant time at a dealership in a long while. Nikhil and Chris were wonderful and assisted me so thoroughly, that I must recommend Hyman Brothers Mitsubishi to anyone who wants an easy and fun car buying process!
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
Steven Hunnewell was the best service manager Ive ever had the pleasure of dealing with. He fixed my problem and went the extra mile to provide additional services. I wish to only deal with him in the future.
I've purchased my vehicle out of state. Came to Mercedes Benz dealership to get my inspection done. Service guys were very friendly, front desk gentleman was very professional, BUT, whoever answered the phone in answering service was rude. It was my first time at the dealership, I wasn't sure where to pull my vehicle in for an inspection, so I called to find out and the lady was rude. Other than that, I was satisfied.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Found the vehicle I was looking for and got an excellent deal. No hassles and no hidden charges. Still enjoying the ride and thinking about another car I saw my wife would love.
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