Elena greeted me promptly upon arrival at my service appointment. She kept me posted periodically concerning the progress of the service of my vehicle. The facilities were clean, well organized and the staff were very courteous and professional.
most comfortable car ive owned
by ceasar bugatti from maimi
April 27, 2018
After driving the BMW 750LI and several others, the BMW was by far the best value for my money. It is solidly built, quiet, and smooth. The ride is like SPECTACULAR and to think i was actually looking at a different car but once i drove it i was sold It's just the right size, has very comfortable seats and is loaded with technology! im a single dad 2 kid and the space in the car is just great...
I recently got my 2012 X3 Power Sunroof Motor replaced at Fairfax BMW service center. Tyler did a great job and talked with my third-party extended warranty service on my behalf (I have read about unpleasant stories regarding these third-party extended warranty providers) - and they agreed to cover the repair cost without any hassle! I really appreciate Tyler's help and his dedication to make his customer satisfied.
Tech junkie’s dream come true
by RS from Cleveland, OH
February 22, 2018
Luxurious and yet good performance. Accents all over interior. Massage could be firmer though like the S class. The LED moonroof is quite pretty and a page from the Rolls Royce.
Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
newest version of 750 the best yet
by ber from philadelphia pa
December 6, 2018
great highway car and spacious for family, particular tall children who do not complain about back seat accommodations. on highway, even with large v-8 engine i get close to 30 mpg.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
by Cabcab1 from Dallas texas
June 14, 2017
Gimmicky technology, boring handling that does not feel like a BMW, and unreliable idrive system - I should have kept my S 550 - it handled much better. BMW should be embarrassed they put this car out.
The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
750iL xDrive Sports/Limousine
by New York Driver from NY, NY
April 26, 2018
Great ride for both City and Highway driving. Comfortable, plush, roomy interior. Very responsive handling; car is uber fun to drive in Sport, as you paddle up to 8th gear. I am not a fan of OEM run-flat tires. They are useless in pothole cities like NYC.
This was the easiest purchase I have made at any dealership. The customer service is impeccable; a special nod to my customer rep Brian Villanueva, who is a model of how a client should be serviced.
Super clean and loaded!!
by Anthony from Austin TX
January 22, 2018
Super loaded, fast, and luxurious 750i X-Drive BMW! Very low miles and very clean , this 750ix drove great! very quiet, fast, and smooth this sedan is meant to cruise in style or to devour tons of miles on long road trips. Don't miss out on a test-drive, you won't find anoth 750ix with less miles at a better price!
My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
Best car I have ever driven!
by Tarikdh from Bear, DE
August 14, 2017
It has a smooth comfortable ride. It is a great combination of luxury and sport. The car also has great technology features. Also the cabin is very quite.
Just bought a 2014 BMW 335i Xdrive from Platinum Motorcars. The process was about as painless as possible. Raj the salesperson I dealt with was super straightforward and helpful. I never felt pressured and was about the simplest purchasing process I’ve dealt with. I would definitely recommend to others and would come back in the future if I’m in the market for a vehicle.
Masi from Merlex Auto Group was very friendly, professional, and very knowledgeable. Ultimately, he was the reason we decided to buy from Merlex Auto Group. He made us feel comfortable and confident in our decision. They have a very good selection of fine automobiles. Whatever you choose, you will be happy with your decision.
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