My Jaguar came from another dealer. This was its first service and I was concerned about servicing at a different dealer. I was delighted to find the service advisor, Joe Simoules, took time to explain the Jaguar warranty and service programs and provided advice on a few use items. Everyone there was welcoming and helpful.
I was greeted the moment I arrived to their dealership. Mr. Al was very enthusiastic and knowledgeable gentleman who guided me from the start to the end. They seem to take full pride at what they are doing and I must say their vehicle selection was one of a kind.
Other than the couple of drives to Arlington from Stephens City I had a good experience. First impression was it was a small lot with little parking. They had a totally full lot! I had made an appointment to see the vehicle and it was clean and ready. We did a walk through of the unit in and out. There were a few issues and they told me they would take care of those things. I told them I'd return the following weekend to buy the unit. Pretty normal stuff really if you buy used cars....Here is the reason I bought from these guys......I went through a three month search for a Suburban with the least miles and latest year model for the least money.....I went to many dealers within a seventy five mile radius and honestly it was a bad experience as the majority of guys we talked to really didn't care if we bought or not. One guy was drinking coffee and threw me the keys and told me where to find it on the lot. I was tired of all the salesmen who where indifferent and uncaring. I get to Eagle and it was..."you are the boss Sir, tell us what you want and we'll make it happen. They did everything they said they'd do and more. They were busy to the max and they busted their tails working hard for me and everyone else. Compared to the large dealerships they were unsurpassed. Eager and honest. They won by business with integrity. I didn't haggle on pricing as they had the unit priced fairly and because they were eager to work on the "punch list" that we put together I didn't want to cut into their margin too badly. I got a good, fair deal. I am happy with the unit and it runs great. I just need to sell my 05 Suburban now to make my wife happy. Try these guys out!
Used car salesmen carry a certain connotations, but the close-knit gang at AAG disproves the stereotypes. We were in immediate need of a car after losing ours in an ugly race-tinged road rage encounter. We were still traumatized, but this team of car enthusiasts worked with us every step of the way to make sure we came away with the car that suited us efficiently. This is a small outfit with none of the put-ons of those expansive (and expensive) dealers. What they lack in Keurig they more than make up with their responsiveness, earnestness, their knowledge and their flexibility. They focus on German vehicles because that's what they themselves love and drive. No pushy sales and no games. They listen well and are respectful. They even stayed open late on a Friday night because we were stuck in the notorious DC/Arlington traffic. Even though my husband liked another car better, we were won over by the guys at AAG.
These guys give used car salesmen a good name! Look them up, you will not be disappointed!
Was traveling over 2 hrs for a jeep they had listed and hoping for a good experience. Well... my experience was more than good.. it was EXCELLENT. I recommend you check this place out before making a final decision somewhere else . The entire experience was AWESOME ! Thank you.
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I had been looking to buy an FJ for almost a month, I had almost given up on finding the right FJ cruiser with the right price when I found this from Chantilly Auto Dealer. Response was prompt and we closed the deal after a series of emails.
Amazing communication from the guys down there. Would definitely shop with them again.
I have been searching the entire country for a true used Roush Raptor for a couple of months. Robert answered our call on Thanksgiving!!! He made the deal happen and made everything go as easy as possible! This was truly the easiest car buying experience I have ever had! I definitely would buy again from Blue Line Motor’s, Virginia! Robert knows quality when he sees it and he makes a deal happen! We purchased from out of state and he kept in contact the whole time until we arrived! His customer service is top notch and we would refer anyone to buy from him! Class act!
very nice place had friendly staff who wasn't overly pushy with the sales pitch.
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