BMW of Annapolis did not confuse their car dealership with a car museum. Arnita Wilson and Michael Fastman were great to work with and did their best to ensure the process of spending my hard earned money and getting something for it was easy.
Hunter was a great resource and wonderful in getting me the car that I ended up getting. He worked with me remotely to set up all the documentation and made the entire process seamless and easy. I would recommend hunter and the bmw Annapolis team to everyone
Jane is an outstanding service advisor - from start to finish, she was warm, professional, responsive and focused on my concerns & questions. It was my best service experience in the 4 yrs I have had the car!
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
BMW of Silver Spring is a top notch facility with excellent client advisors. I had an awesome experience working with Lonnie Overby. He was honest, accommodating, and worked hard to get me into the car of my dreams. If you’re interested in a BMW and want a pressure-free buying experience, ask for Lonnie.
My overall experience at the BMW Silver Spring, MD dealership was exceptional, professional, pleasant and courteous. My salesperson, Karen, is outstanding. Karen was attentive to my needs, diligent is assisting me with my finance options and providing me with access to additional funds to offset my monthly payments. Karen was both professional and courteous. It was a pleasure working with her and I plan to work with her again in purchasing my next BMW.
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
I purchased a BMW remotely, actually sight unseen, and although I was quite worried about the process and the risk, it was a great experience. Giselle Pearson was my Client Adviser and she answered all my questions and researched features and options for me. Most importantly Giselle was a pleasure to deal with and made the process seamless.
I would highly recommend Passport BMW and Giselle Pearson.
Giselle Pearson was my sales person because my regular sales person was out of town.
While new to the job, her customer service skills were a perfect fit for the Ultimate Driving Machine. Will drive this x3 until the new x5s come in. Nonetheless she gave me the New Car Experience Passport always has with my prior new cars. Glad to meet a young enthusiast who still gets the excitement created by the 2002tii. Tops! Took the transferable warranty. Good-sound deal.
Went in on a holiday; it was slow but I received the best service ever! I told Damon Davis what I was looking for and he delivered. Damon and the other BMW staff was professional and courteous; I received impeccable service! I'm exceptionally happy with my purchase. Damon and Passport BMW deserve 5 stars!
We recently purchased a 2019 X-3 m40i from Passport. Our Sales Representative was Max Manes, who worked as a BMW Genius before that, educating new owners on the various technology systems built into their BMWs. Max helped us order exactly the X-3 we wanted directly from the factory in Spartanburg. The car was delivered almost exactly one month after placing the order, which was probably an extraordinarily short production and delivery timeframe. When the car arrived, Max explained most of the vehicle’s various systems, with a follow-up to be scheduled with a BMW Genius to provide more in-depth tutoring. Our experience purchasing the X-3 through Passport and having Max as our Sales Representative was very positive, and we enjoyed working with him to get exactly what we wanted. This is our seventh BMW from Passport, and we couldn’t be more satisfied with the way it worked out.
I bought my first BMW from this dealership and Mr Andy Alexis was very pleasant during the whole process. I felt all my questions were answered and I was very satisfied driving out at the end. I would highly recommend Mr Andy Alexis.
Eric is a consummate professional that was attentive, personal and very easy to deal with. He made the process easy. Outside of his control however was the length of time it took for us to pay for the car. Even though we paid cash, there was only one person in the Finance department thus we waited for 1.5 hours to write a check. Again, this has nothing to do with Eric. Once in Finance, we were in and out in 15 minutes.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.