Dawn, Chris and Ryan at Tully Manchester were extraordinary! Extremely knowledgeable, professional and ensured a pleasurable car shopping experience that exceeded every expectation. They were so helpful in finding the right car for us and worked with us to ensure only the best selection of BMW, financing and options. This is our 3rd BMW from Tully in 3 years and we will keep coming back as the people and service are phenomenal - if you are shopping for a BMW, this is the place. BTW the service team is also excellent, professional and very knowledgeable. 5 stars!!!!!!!!!!!!!!
My favorite car brand
by BMW X2 - azul from Charlotte
January 7, 2019
I have a very big affection for the brand. I stopped buying other cars that were as good as they were, but that did not suit my taste.
I wanted to purchase a BMW for my wife for christmas. John made the whole process easy and straight forward. I was able to get the certified car she wanted at a good price. When my wife came to the dealership to pick up the car John had the car pulled into the showroom with a large red bow on the hood and a sign wishing merry christmas. None of these things in themselves are that extrodenary , but made me and my wife very happy. I would certainly recommend John Steele as someone you should speak with if you are even thinking of getting into a BMW.
Very comfortable and safe vehicle to drive
by Diane from Matthews
December 29, 2018
The car met my needs at this time. It is very comfortable to drive. I like the features inside the car. Easy access to my options on the dashboard. The car drives very smooth and has a quick pick-up when driving.
We had a fabulous buying experience at Tulley. The salesman, John Steele, was very knowledgeable. He really helped to explain all the features of the car. We'll be sure to buy again from Tulley in the future.
Sharp looking and functional
by Tenptwife from Pennsylvania
July 22, 2018
Sporty exterior (Msport package) looks sharp. Plenty of room to be functional. Seats hug well and smooth ride make it a very pleasurable driving experience. Did have a faulty crank sensor which needed to be replaced 500 miles in. Love this car!
Pranav Gill and the staff at HC Sudbury were a pleasure to work with. They helped me find the car of my dreams without going above my price point. Their sense of humours are also on point. They helped me feel an ease instead of pressured. I would highly recommed contacting them if you are insterested in a new car. They Rock!
by MDC from Silver Spring, MD
December 28, 2018
Classy, very light to drive. This is my first BMW car and I am in love. I will buy again if when I’m ready to purchase again.
Robert was great from the appointment making to the car being in to service. I was updated several times with updates and pick up time . I was goven a loaner car and it was the easiest service visit ever . Dropped it off and picked it up with nothing I was not notified about and the quality of everything was top quality. Robert followed up with me several times via text and email to make sure I loved the work and my car . I can???t rave more about the team at Herp Chambers! They are great!
by John H, everyday driver from New Rochelle, NY
December 19, 2018
This care was just what my wife wanted with all of the options she needs. Handles well, rides well and she loves the heated steering wheel.
Excellent experience, 5 star rating for customer service
by Dipen78 from DealerRater.com
November 18, 2018
Excellent experience at Herb Chambers BMW of Sudbury. I would strongly recommend them if you are looking for a new car and am sure your search would end there. They will do whatever it takes to ensure you are happy and well taken care of. Amazing, caring and helping are just a few of the words I would use to describe them! Pascal is the man! Right from our first visit till we had the car, he was always there to ensure that we get what we wanted. Superb customer service. Makes you feel very comfortable, not pushy and very knowledgeable. He is truly as asset to the organization. Mr. Gill, the General Manager, is always there to ensure that you have an excellent experience, are happy and satisfied. I am sure every member in his team are awesome. A big thank you to the entire team. Keep up the good work.
by sljslj3 from wayzata, mn
December 1, 2018
I love the size of this car. perfect for zipping around town. driving to work and getting my kids places. it has enough trunk space.
I have the best service advisor - Ken Meltzer. He has always advocated for me and made sure my car was fixed perfectly and I felt happy with the outcome and know that my car is maintained the best it can be and I know I am driving a safe vehicle. Also, it is always a pleasant experience there - which has not been the case at other dealerships. Thats why I stay here!
Exactly the kind of car I needed. Not a large SUV.
by Teegolf from Waldwick, NJ
September 25, 2018
Exactly the car I needed to transport family but small and sporty driving. Plenty of room inside with awesome moonroof. Comfortable drive and great mileage .
Kenny Meltzer's top job objective is to create and maintain satisfied customers. He addresses every issue as if it were about his own vehicle. My most recent visit was unscheduled and impromptu. Kenny found a way to fit me into the hour I had available, and completed all my my service needs. Herb Chambers' organization is fortunate to have Ken Meltzer in a customer-facing position. He is your best advertisement.
FIRST CAR AND BEST DECISION
by ayoarab from clifton,new jersey
August 6, 2018
Honestly the car is amazing, this is the first year that they have the vehicle out there and it has been the best decision of my life. I went in looking to get a 3 series but ended up with this and I love it. The interior is very high tech and futuristic.
I found Manny to be extremely knowledgeable about the product,extremely helpful with regard to getting the deal done, accommodating my schedule and needs, very upbeat , his positive attitude made my experience with BMW of Sudbury the best car buying experiences I've ever had. My wife assisted us in making the decision and she too shares my opinion of Manny
by Stacey from NH
August 1, 2018
This is my first BMW. The ride is smooth and quiet. I can't hear the engine and can't feel it change gears, even with heavy acceleration. It feels and sounds like I am driving a fancy, fast electric golf cart. I love the sportiness of the X2. There is some road noise and vibration, but it only add to the sporty feel of the vehicle. The interior feels like I'm sitting in a sports car, which has a lot to do with the seats. There is not a ton of storage room, but hopefully this will help me keep it tidy. The idrive computer is not super user friendly takes some getting used to. Overall, I am head over heels in love with the X2!
My wife and I recently purchased a car from Alex Robbins and are loving it. Alex found my wife and I wandering around in the parking lot he stopped to chat with us and took the time to get to know our needs without pressure or expectation. He eventually found exactly what we were looking for, arranged to have it come in so I could drive it despite it being a loaner, managed to pull it from the loaner fleet and get it ready on a tight timeline, and delivered the car. He provided his cell and was incredibly responsive throughout. There were times when we came in and Alex was busy helping other customers but he took the time to literally sprint across the dealership to make sure we could get our inspection before they closed for the day. He was personable, diligent, thoughtful, patient and provided the highest level of service.
Manny D'Ambrosio - Fantastic Professional & Very Patient
by SCadieux from DealerRater.com
November 5, 2018
My family and I were in the market for another vehicle and weren't sure where to start. Manny D'Ambrosio was amazing! He really used the white glove service to find us exactly what we were looking for. Car shopping can be frustrating and never ending but Manny did a great job helping us throughout the entire process. I will be recommending family and friends to this dealership; as well as other Herb Chamber dealers as they truly do stand by their word. Andrew and Kyle were equally fantastic in the finance department.
This dealership knows how to comminicate. I received detailed updates daily from my service advisor Robert Cohoon. If something changed he called again. Got me a loaner within minutes no hassle. Rhe place is realy pleasant and staff are quite accomodating
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