Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
This car drives great. Really like the all wheel d
by Dterry from Danville ky
January 12, 2019
Vehicle is everything we were looking for in SUV type vehicle. Perfect size for traveling and comfortable . This is the 4th Bmw we have owned and first time buying from this dealership.
I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
Bought Certified BMW X3 Xdrive28i for our daughter
by UAGolfer1981 from Tulsa, OK
November 29, 2018
Our daughter was involved in a wreck that set off the air bags in her BMW X1. The BMW was totaled but its safety saved her life. We went shopping for a replacement and after test driving the Lexus, Toyota and Land Rover, we selected a certified pre-owned BMW. What a great choice! The vehicle looked, drove, and smelled new! Larger than the BMW X1, but still very easy to drive/park. We were amazed how quiet it was inside while driving. 22 MPG in the city and almost 30 MPG highway! The Heads-Up Display is our daughter's favorite feature, allowing her to keep her eyes on the road and all times to keep watch for crazy drivers! Mom and I sleep well at night.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Wife loves it!
by Beachy Dad from Bentonville, AR
June 4, 2018
First BMW. Exactly what we wanted and great experience buying at this dealer. We love the sporty plus luxury feel. So far it is great and exceeding expectations.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Still the best car co
by robert from Wrightsville Beach
April 15, 2018
Great suv for comfort, fuel efficiency (28 MPG around town)and style. Love the heads-up display and park assist. Super quiet and well mannered. Great interior and cargo space.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very nice luxury SUV
by DW from Warrior, AL
March 25, 2018
The BMW X3 gives our family a nice SUV to get the 5 of us where we need to go. Primarily it’s my wife’s car and she likes that it is a family car, but also a performance SUV as well.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
June was very helpful, pleasant, and courteous. He was able to give us a reasonable deal. He was not pushy, or bothersome. He did contact me by phone and left a thorough message.
We are really enjoying our X3
by PWH from Moran, wy
August 28, 2018
Our previous SUV was a ’mid-sized’ Infiniti QX4 that lasted more than 300,000 miles, but when we went looking for a new car the category had changed and we ended up buying a ’compact SAV’ BMW X3. The X3 is the same exterior dimensions as the QX4 but does have a smaller cargo area due to the longer engine compartment. However performance easily matches the QX4 - ’pick-up’is much better and we get an avg of 10-mph better (29.0). The 2.0 turbo 4 provides the same HP and better torque than the QX4. Inside comfort is all German- nice, solid, and well designed as well as being very quiet.
Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
Buying a car can be a little intimidating, Thankfully the staff here tried to make it as quick and painless as possible. Stephen was happy to let me test drive the car and was very knowledgeable about the different features. My only complaint would be the wait times during the credit check. I know that it takes a while to send your information out so it isn't a bad mark on the dealership but I did wait quite a while. Bearing in mind that the dealership will only improve over time (since they will be moving to a bigger building) this is a great place to buy a car.
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
Great handling except poor tire quality
by Diana Das from Jersey City
October 10, 2018
This is one of the best SUV when it comes to advanced, reliability and perfect handling. The tires are the main concern because I they often run flat compare to most SUVS out there. I had to repair my tire multiple times compare to the Nissan SUV my dad owns in the same household. BMW's service doesn't cover but does offer for additional cost the tire services such as rotating or balancing which would improve most of their consumers experience with this tire issue. Otherwise the vehicle drives very smooth, very durable and comes with many cool features such as the head up display.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
Fuel economy crap for a diesel
March 18, 2018
Nothing too exciting about this car. My previous car was a two litre bmw five series. I wish I had kept with the five. Over priced, poor around town performance 33mpg at best. No difference in fuel economy with driving on eco pro mode. I did managemro scrap 50 mpg on a long run.
I worked with Rolly to order my "made to order" 2019 X5. From start to finish, it was a great experience! He is a great BMW company representative! I love my X5!
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