Used BMW X3 for Sale in Richmond, VA

Very comfortable and sharp looking. Great pick up and response overall. Enjoy the interior design. Still working on figuring out the radio and map configurations, etc. Really enjoy the responsive steering and handling!

I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approving holding my used car choice a couple of days (even though I offered a $10,000 promissory note), the deal otherwise went off without a hitch. This place is first class; a lot of dealerships could learn from them. The test drive was incredibly informative and everyone was kind and considerate. Never any pressure or feeling that my questions were stupid like I've experienced at other dealerships. Nick knows his cars, and that made a huge impact on me. I've owned Toyotas all my life. Done with that. I'm a BMW loyalist now, and it all started with Nick and the folk at this dealership who made what could be a stressful, horrible experience into one that makes you walk away feeling like a million bucks (well, minus what you paid for the car!) Example: just as we were leaving I said I needed to figure out how to program the navigation back to the 2 hour drive to my house. Nick said, "No worries. I already programmed it for you while you were finishing the paperwork." How cool is that !?

With 14,000 so far am very please with it. The ride is excellent, interior is tan leather, very good looking, out styling is peal very attactive, the engine has plenty of power ....

I made an appointment to have my car looked at (Allen Tire) because I noticed that my car had started to vibrate while driving. I did hit something in the road at night a week earlier. I took off my wheels only to find that my front left wheel was dented in the inside. So I order another wheel, had it installed a few days later only to realize that the problem had not been rectified...thus I went Allen Tire. They informed me that I needed to replace my Guibo (drive shaft coupler), which would cost more than 675.00 parts and labor. Since I perfere to BMW to perform repairs, I made an appointment the next day. After checking in with my service tech... I went and waited in the lounge for a period of time. The tech came out and then asked why do I want to change this part, I went on to explain the the problem and that I was told that this part was broken by (Allen Tire). The tech stated that he didn’t think that the part in question was damaged at all. He suggested that I needed after market wheel rings! I could have wasted time out of my life and 600.00 if the technician had not been honest. I did go purchase the parts that was suggested, spent only 21.75...problem fixed! Thanks Matt, for your integrity!

The 2019 BMW X3 M40i far outweighed and exceeded my expectations. I was looking to buy the 2018 Macan GTS but decided to go with the BMW. I saved around $20k and got a bigger trunk space, more tech, and more power and torque than I need. I feel great about this purchase.

Steve Lerner is the best there is- he really cares about his customers and will do anything that he can to make them happy. My dad bought a 528 back in end of July and I tagged along with him because I knew I was planning getting a 320 end of September/beginning of October. I was immediately impressed by Steve's knowledge and how he kept going above and beyond! From there, I knew I wanted to partner with Steve for my 320! 2 days ago, I had my appointment with Steve and by the end of the appointment he had done everything to get me the car that I wanted and the car that was the best for my money. The car had to be brought from Charlottesville, so he made the call early to make sure it was reserved to be mine. Not only did he get me the car that I wanted but he also did the absolutely best job ever for giving a good price that was a "no brainer". So I finally picked up my beautiful 2016 320 last night and it's everything I could've wanted. Unfortunately, I was very ill with the flu yesterday so I was too tired to stay after the paperwork. So Steve offered to come by my house this weekend to show me the features of the car...I don't know many people that would do that! He truly does go above and beyond and cares about making it the best experience for me and anyone else. Steve Lerner is 10! Thank you so much!!!!! I would also like to say that everyone at BMW (Matt Perry, Dmitriy, Anton Kulay, Joey, and many others that I forgot their names) has been very welcoming and made this process very enjoyable. BMW is not just a luxurious car but it's outstanding customer service! I look forward to continue dealing with everyone at BMW!

Back seat hard and uncomfortable. Small things went wrong. Maintenance waits long. After 4 years a must to get extended warranty and the thousands of dollars they want is way too much because parts and repairs are so expensive

Best high performance SIV I have owned, better than my last Mercedes AMG! Only had one problem with rear differential axels causing vibrations. Took 3 months for German parts and repair, love the SUV except fir that and it was/is a design problem fixed in the 2019’s. Going to trade it in 2020 for new X3 “M” I hear is coming. Again great SUV only wished BMW would of let all us X3 M40i owners know of the design problem!!!

It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.

This car is proving to be the appropriate vehicle for me. The navigational camera and driving aids as well as the ease and comfort of driving have increased my confidence on the road.

In 2011, I did my first lease after my salesperson at Richmond BMW Midlothian, Bobby Watts (now retired), recommended it. Best decision. Subsequently, I moved from Richmond to Florida and leased a car there in 2014. Now it's time to lease again, and the offers and conversations with my dealer in Florida fell short. What I wished for was to return to Richmond BMW Midlothian, so I called and asked if that was an option, and it was. This is where Roshan Patel enters. I thought Bobby was the best salesperson ever, but Roshan is just as great and might be slightly more wonderful. Not only did he treat me with sincere appreciation as a repeat customer (11-year BMW owner), but the deal he and the dealership offered demonstrated they cared I would purchase a car from them in Virginia over my dealer here in Florida. For me, it's also the details. Roshan is so organized and detail oriented. Because everything we did was through email, text or mail, I greatly appreciated how he'd outline instructions in the email that would perfectly match the corresponding attachments I'd have to review and sign. There was no guessing or confusion in any step of the process. Beyond that, he was extremely proactive, a great listener and provided advice on selecting the right vehicle. Carbon Black is really a dark blue in the daytime. Did you know that? I didn't. I've wanted a dark blue for so long, but BMW doesn't allow an M package on a dark blue car. A 6-year problem solved by Roshan and Balaji taking photos of a Carbon Black car for me and opening up my world in a few texts. THIS is the type of customer service I'm talking about. And this is why I am so glad I went back to Richmond BMW Midlothian. I'm a fan for life. Thank you guys for treating me so well.

Have the "M" package which adds quickness that compares with my Corvette. All wheel drive is fantastic; car is over engineered and fabulous. Made in America and we should be very proud!

In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork for the sale via email and courier service. The shipping fee was minimal ($300) when compared to $700+ I paid for a BMW Z3 shipment from California last year. The shipping trip from Virginia to my city, Bremerton, WA took 5 days. The car was in excellent condition and is a hoot/pleasure to drive...great car! I want go give kudos to the sales agent I dealt with who goes by "RC" (I don't know what the 'R' stands for, but his email tells me his last name is Cassady). RC was very helpful and responsive, especially when it came to compensation for a damaged cover for the car's navigation display. The cover swivels open and shut to reveal or conceal the display

Very well appointed and handles well. Beautiful interior with Mocha leather that I had been looking for. Heads up display is fantastic. Plenty of leg room in the back. VERY comfortable cabin with double moonroof. I have always wanted this car and it did not disappoint Went with certified pre owned for all the reason. Glad I went for X3 not X1 Happy!!

This was my first experience using CarLotz. Used them to sell 2 vehicles; one outright sale and the other on consignment. I could not have been more please with the excellence of service and the outcomes on both vehicle transactions. Additionally, the staff were professional and competent in their trade. I highly recommend CarLotz to potential sellers and buyers of used vehicles.

Nice vehicle, reliable car, good pickup, good milage, stylish,eye turner, very comfortable for long drive , easy manuevering, too many problems after 100k like any Europeancars. it's better than other BMW'S.

I took my daughter there to buy her a car and there were very good quality cars to choose from. All of the salespersons were highly professional. No complaints at all from me. A+ rating. See Hayden when you go, an outstanding young man!

our 1st SUV is going to take some getting used to.the all wheel drive is different since it’s my 1st (I drove rear wheel drive my whole life)

Let me start by saying I fell in love with my car via internet search. The only downfall was Hyman Bros Auto was 600 miles away from me in Southern Indiana. I was a little apprehensive at first to make a purchase like this with that kind of distance involved. After reading the outstanding reviews I decided to call and inquire about the Green Mustang that had melted my heart. Vernon James was the sales associate I spoke with on the phone that provided me much needed information about the dealership as well as the car. This was a man I felt very comfortable with immediately and felt a sense of trust from our conversation that if the car wasn't an A+ it wouldn't be on their lot. Less than a week later me and hubby made the drive to Midlothian and I can say that was one of the best road trips I've ever. I was offered the option of having the car shipped but hubby and I are road trip people so the drive was exhilarating. This was the most exciting purchases I've ever made in my life, and I like that we have a story attached to our new found ownership. The guys at the dealership are truly fantastic. I hope my review helps anyone else who may have seen their dream car on Hyman Bros website from a great distance and decide to take this chance like we did. A big shoutout to VERNON JAMES!. 😁 Upon leaving the dealership my final words were, you will see me again in a few years. I really meant this. Excellent vehicles, excellent staff and excellent prices.

Vehicle is everything we were looking for in SUV type vehicle. Perfect size for traveling and comfortable . This is the 4th Bmw we have owned and first time buying from this dealership.

Awesome customer service! Charles, Rebecca and Aaron were a fantastic sales team. They made our purchase smooth and pleasurable. We will definitely have them assist us in our next purchase! 👍🏼👍🏼👍🏼

I’ve owned 2 of these 2011 BMW X3 with 2.8 six cylinder normally aspirated engines. They never burn oil. The gas mileage could be better. I get 23 mpg. It’s fun to drive. And it’s been pretty affordable. Changed the spark plugs at 60,000 miles and brakes at 80,000.

Would recommend everyone I know to this dealership. Steven Lerner was so much fun and didn???t make me feel pressured. Was quick to answer all my questions and also help me with other options that I may want to consider in my car purchase. Very timely in his purchasing process and very helpful with questions I may have about my new car purchase. Called me that evening to give me even more info and to make sure I was happy with everything! Would buy another car from him in the future for sure😊

It’s the M40 and has everything and more. Very nice drive, safe, comfortable and perfect size. Not to mention, it’s a good looking vehicle. Highly recommend.

First of all, if you are planning to buy a car from this dealership ask for STEVE LERNER! I did my research on many dealerships and sales reps for the car I wanted. This reviews is only for the sales side. Steve is very personable, lively, and straight-to-the-point guy. He will assist you in any ways possible without meandering or adding fluff, to which, I really liked. I was in the market for a 2018 Camry. I stumbled upon Richmond BMW from www.cars.com and they happened to have one on their lot that had recently been traded-in. The car still had the new car smell, plastic protective covers on certain areas that previous owner hadn't removed, and only 11k on the odometer. It was closes to a new car purchase without the new car mark-up at a used car price. Since I was buying a used car I had many requests. One of which, was having my personal mechanic review the car. Richmond BMW happily oblige and was confident in all of their cars (I would definitely recommend taking all used cars to your TRUSTED mechanic before buying). I did my homework and knew the market value of the car, so I worked with Steve and the manager to get the price I was happy with. Even, after the purchased of the car (Feb.2018) Steve continued to call, email, and mail to check-up on the new purchase. Overall, great customer service, stress-free and painless experience from Steve. I would absolute recommend Steve Lerner as the sales rep when looking for a car.

Rides as smooth as silk, handles well plenty of power, a luxury ride with sport like handling comfortably with all the features you need in a vehicle