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Used BMW X3 for Sale in Richmond, VA

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BMW Certified
$48,873 14,371 mi.

2019 BMW X3 M40i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Richmond BMW
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(877) 537-7611
4.7 (1140 reviews)
13 mi. from 23234
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Richmond BMW Review
Nick McNevin: Phenomenal Sales Rep and Service!
by Jim Z. from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (1140 reviews)
I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approving holding my used car choice a couple of days (even though I offered a $10,000 promissory note), the deal otherwise went off without a hitch. This place is first class; a lot of dealerships could learn from them. The test drive was incredibly informative and everyone was kind and considerate. Never any pressure or feeling that my questions were stupid like I've experienced at other dealerships. Nick knows his cars, and that made a huge impact on me. I've owned Toyotas all my life. Done with that. I'm a BMW loyalist now, and it all started with Nick and the folk at this dealership who made what could be a stressful, horrible experience into one that makes you walk away feeling like a million bucks (well, minus what you paid for the car!) Example: just as we were leaving I said I needed to figure out how to program the navigation back to the 2 hour drive to my house. Nick said, "No worries. I already programmed it for you while you were finishing the paperwork." How cool is that !?
2019 BMW X3 M40i Review
Great experience to date!
by Bob Anders from Blaine
May 13, 2019
5
Very comfortable and sharp looking. Great pick up and response overall. Enjoy the interior design. Still working on figuring out the radio and map configurations, etc. Really enjoy the responsive steering and handling!
Used
$53,885 30 mi.

2020 BMW X3 xDrive30i

Fair Price
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Richmond BMW
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(888) 459-5679
4.7 (1141 reviews)
13 mi. from 23234
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Richmond BMW Review
Amazing!!
by Carine A. from DealerRater.com
November 5, 2018
5 5 5 5 5 4.7 (1141 reviews)
Steve Lerner is the best there is- he really cares about his customers and will do anything that he can to make them happy. My dad bought a 528 back in end of July and I tagged along with him because I knew I was planning getting a 320 end of September/beginning of October. I was immediately impressed by Steve's knowledge and how he kept going above and beyond! From there, I knew I wanted to partner with Steve for my 320! 2 days ago, I had my appointment with Steve and by the end of the appointment he had done everything to get me the car that I wanted and the car that was the best for my money. The car had to be brought from Charlottesville, so he made the call early to make sure it was reserved to be mine. Not only did he get me the car that I wanted but he also did the absolutely best job ever for giving a good price that was a "no brainer". So I finally picked up my beautiful 2016 320 last night and it's everything I could've wanted. Unfortunately, I was very ill with the flu yesterday so I was too tired to stay after the paperwork. So Steve offered to come by my house this weekend to show me the features of the car...I don't know many people that would do that! He truly does go above and beyond and cares about making it the best experience for me and anyone else. Steve Lerner is 10! Thank you so much!!!!! I would also like to say that everyone at BMW (Matt Perry, Dmitriy, Anton Kulay, Joey, and many others that I forgot their names) has been very welcoming and made this process very enjoyable. BMW is not just a luxurious car but it's outstanding customer service! I look forward to continue dealing with everyone at BMW!
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BMW Certified
$27,400 39,150 mi.

2017 BMW X3 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Richmond BMW Midlothian
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(866) 576-7580
4.5 (427 reviews)
9 mi. from 23234
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Richmond BMW Midlothian Review
Wheel rings
by Jerrell Moten from Chester, Va
December 3, 2018
5 5 5 5 5 4.5 (427 reviews)
I made an appointment to have my car looked at (Allen Tire) because I noticed that my car had started to vibrate while driving. I did hit something in the road at night a week earlier. I took off my wheels only to find that my front left wheel was dented in the inside. So I order another wheel, had it installed a few days later only to realize that the problem had not been rectified...thus I went Allen Tire. They informed me that I needed to replace my Guibo (drive shaft coupler), which would cost more than 675.00 parts and labor. Since I perfere to BMW to perform repairs, I made an appointment the next day. After checking in with my service tech... I went and waited in the lounge for a period of time. The tech came out and then asked why do I want to change this part, I went on to explain the the problem and that I was told that this part was broken by (Allen Tire). The tech stated that he didn’t think that the part in question was damaged at all. He suggested that I needed after market wheel rings! I could have wasted time out of my life and 600.00 if the technician had not been honest. I did go purchase the parts that was suggested, spent only 21.75...problem fixed! Thanks Matt, for your integrity!
2017 BMW X3 xDrive28i Review
So glad to have a black BMW back in my gargage!
by Barbara from Winchester, VA
May 5, 2019
5
This car is proving to be the appropriate vehicle for me. The navigational camera and driving aids as well as the ease and comfort of driving have increased my confidence on the road.
PRICE DROP
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BMW Certified
$28,342 $649 price drop! 39,488 mi.

2017 BMW X3 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Richmond BMW
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(877) 537-7611
4.7 (1141 reviews)
13 mi. from 23234
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Richmond BMW Review
Felt at home and everyone was so friendly and helpful
by Traceyx3 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (1141 reviews)
Would recommend everyone I know to this dealership. Steven Lerner was so much fun and didn???t make me feel pressured. Was quick to answer all my questions and also help me with other options that I may want to consider in my car purchase. Very timely in his purchasing process and very helpful with questions I may have about my new car purchase. Called me that evening to give me even more info and to make sure I was happy with everything! Would buy another car from him in the future for sure😊
2017 BMW X3 xDrive28i Review
New to me and I love it
by PattyD from Northern Virginia
April 29, 2019
5
Very well appointed and handles well. Beautiful interior with Mocha leather that I had been looking for. Heads up display is fantastic. Plenty of leg room in the back. VERY comfortable cabin with double moonroof. I have always wanted this car and it did not disappoint Went with certified pre owned for all the reason. Glad I went for X3 not X1 Happy!!
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Used
$11,688 84,500 mi.

2013 BMW X3 xDrive28i

Great Deal
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Northbrook Auto Sales
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(804) 381-6218
3.4 (5 reviews)
12 mi. from 23234
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Northbrook Auto Sales Review
Would shop there.
by Tammy J from Richmond, VA
December 6, 2018
4 4 4 4 4 3.4 (5 reviews)
I haven’t made a purchase yet, but will be shortly hopefully. But when i went by to see the car the customer service was great.
2013 BMW X3 xDrive28i Review
75K all okay
by Naynay from Denver
March 25, 2019
5
This car meets the needs of my family. We bought it at 55k and out of warranty. One issue came up with smoke on startup and BMW worked out to be an oil feed line for the turbo and fixed for free! Other than brakes tires and oil so far so good. The car is quick and very capable in the snow and much. Also comfortable. Fingers crossed I get to 200k and that is what is on my father's 99 BMW 3 series and she still runs well
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BMW Certified
$28,614 32,950 mi.

2017 BMW X3 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Richmond BMW
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(877) 537-7611
4.7 (1140 reviews)
13 mi. from 23234
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Richmond BMW Review
Great Sales Rep and Chillax environment
by FRS from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (1140 reviews)
First of all, if you are planning to buy a car from this dealership ask for STEVE LERNER! I did my research on many dealerships and sales reps for the car I wanted. This reviews is only for the sales side. Steve is very personable, lively, and straight-to-the-point guy. He will assist you in any ways possible without meandering or adding fluff, to which, I really liked. I was in the market for a 2018 Camry. I stumbled upon Richmond BMW from www.cars.com and they happened to have one on their lot that had recently been traded-in. The car still had the new car smell, plastic protective covers on certain areas that previous owner hadn't removed, and only 11k on the odometer. It was closes to a new car purchase without the new car mark-up at a used car price. Since I was buying a used car I had many requests. One of which, was having my personal mechanic review the car. Richmond BMW happily oblige and was confident in all of their cars (I would definitely recommend taking all used cars to your TRUSTED mechanic before buying). I did my homework and knew the market value of the car, so I worked with Steve and the manager to get the price I was happy with. Even, after the purchased of the car (Feb.2018) Steve continued to call, email, and mail to check-up on the new purchase. Overall, great customer service, stress-free and painless experience from Steve. I would absolute recommend Steve Lerner as the sales rep when looking for a car.
2017 BMW X3 xDrive28i Review
Nice but too many problems after 100k.
by Jay's girlfriend from Silver Spring
March 31, 2019
3
Nice vehicle, reliable car, good pickup, good milage, stylish,eye turner, very comfortable for long drive , easy manuevering, too many problems after 100k like any Europeancars. it's better than other BMW'S.
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Used
$25,788 59,453 mi.

2017 BMW X3 xDrive35i

Good Deal
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Pearson Chrysler Jeep Dodge RAM
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(804) 381-6475
2.3 (6 reviews)
12 mi. from 23234
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2017 BMW X3 xDrive35i Review
This car drives great. Really like the all wheel d
by Dterry from Danville ky
January 12, 2019
5
Vehicle is everything we were looking for in SUV type vehicle. Perfect size for traveling and comfortable . This is the 4th Bmw we have owned and first time buying from this dealership.
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Used
$48,635 9 mi.

2020 BMW X3 xDrive30i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Richmond BMW
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(888) 459-5679
4.7 (1141 reviews)
13 mi. from 23234
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Richmond BMW Review
The Most Trustworthy Car Salesman
by Molly from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (1141 reviews)
If you want to buy or lease a BMW I would strongly recommend you talk to Steve Lerner of Richmond BMW. HONEST KNOWLEDGABLE!! He makes you feel good about every decision sonthat when you leave the dealership you know you made the right choice about your car as Indid about my X3. Steve doesn???t just give you 100%, he gives you 200% and that???s rare! Thank you Steve for such a great experience owning my BMW. The service department (Tim Peterson) also does a tremendous job accommodating the client. THANK YOU RICHMOND BMW
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Used
$11,995 79,792 mi.

2011 BMW X3 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Hyman Bros Automobiles
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(804) 302-4677
4.6 (444 reviews)
9 mi. from 23234
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Hyman Bros Automobiles Review
Excellent car buying experience
by Cwildzx5 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.6 (444 reviews)
Let me start by saying I fell in love with my car via internet search. The only downfall was Hyman Bros Auto was 600 miles away from me in Southern Indiana. I was a little apprehensive at first to make a purchase like this with that kind of distance involved. After reading the outstanding reviews I decided to call and inquire about the Green Mustang that had melted my heart. Vernon James was the sales associate I spoke with on the phone that provided me much needed information about the dealership as well as the car. This was a man I felt very comfortable with immediately and felt a sense of trust from our conversation that if the car wasn't an A+ it wouldn't be on their lot. Less than a week later me and hubby made the drive to Midlothian and I can say that was one of the best road trips I've ever. I was offered the option of having the car shipped but hubby and I are road trip people so the drive was exhilarating. This was the most exciting purchases I've ever made in my life, and I like that we have a story attached to our new found ownership. The guys at the dealership are truly fantastic. I hope my review helps anyone else who may have seen their dream car on Hyman Bros website from a great distance and decide to take this chance like we did. A big shoutout to VERNON JAMES!. 😁 Upon leaving the dealership my final words were, you will see me again in a few years. I really meant this. Excellent vehicles, excellent staff and excellent prices.
2011 BMW X3 xDrive28i Review
Best X3 I've Owned
by TCMLEGAL from Waddy, Kentucky
February 14, 2019
5
This is the best X3 I have ever owned. This is my 3rd. The first one in 2004 was a very nice vehicle and I loved it, but that design was much smaller than my current one. The second was a 2007 and I honestly never liked it very much as I felt the transmission was just not up to par and again it was smaller than the redesigned 2011. I've had the current vehicle for 8 years now; it has almost 150K miles on it and is still going strong and I still love its appointments and performance.
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Used
$24,995 48,762 mi.

2016 BMW X3 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Hyman Bros Automobiles
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(804) 476-3544
4.7 (450 reviews)
12 mi. from 23234
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Hyman Bros Automobiles Review
Buying a car sight unseen only from Hyman Brothers.
by Dbergman from DealerRater.com
November 5, 2018
5 5 5 5 5 4.7 (450 reviews)
In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork for the sale via email and courier service. The shipping fee was minimal ($300) when compared to $700+ I paid for a BMW Z3 shipment from California last year. The shipping trip from Virginia to my city, Bremerton, WA took 5 days. The car was in excellent condition and is a hoot/pleasure to drive...great car! I want go give kudos to the sales agent I dealt with who goes by "RC" (I don't know what the 'R' stands for, but his email tells me his last name is Cassady). RC was very helpful and responsive, especially when it came to compensation for a damaged cover for the car's navigation display. The cover swivels open and shut to reveal or conceal the display
2016 BMW X3 xDrive28i Review
2016 X3 35i
by GS from La grange, IL
April 22, 2019
5
The car offers a lot more than the purchase value. Its interior, design and material quality is outstanding. It is loaded with many practical options.
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Used
$16,449 73,081 mi.

2015 BMW X3 sDrive28i

Good Deal
  • Ext. Color: Gray
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: RWD
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Ultimate Motors
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(804) 417-6933
4.8 (172 reviews)
8 mi. from 23234
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Ultimate Motors Review
Best Car Buying Experience Ever!
by Jenny from Richmond, VA
November 6, 2018
5 5 5 5 5 4.8 (172 reviews)
Mark & Mike are awesome to work with. I went in 2 times just to look at the car and when they didn't harass me--I was shocked! All of the other places I looked, I tried to hide and run from sales people because I didn't want the whole "salesperson experience" just yet. It is so nice to come to a dealership where they don't attack you, and hover over you while you look. When I was ready to talk and take the car for a drive, they were still super laid back and it was refreshing. The financing and paper work were a breeze. Very fast and efficient. Buying a car typically involves a 7 hour process with a lot of back and forth, stale coffee, and a lot of "let me check with my finance manager." With them- it is a completely different experience. Papers were signed within 30 minutes. I highly recommend them, and plan to use them in the future! and I LOVE my car :)
2015 BMW X3 sDrive28i Review
So far so good
by ChuckG from Ambler, PA
April 29, 2019
4
The vehicle has meet my expectations to date (2 mos) just waiting to see how the reliability is. No issues to date, running well, smooth ride, good gas mileage.
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Used
$26,495 46,000 mi.

2017 BMW X3 xDrive28i

  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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James (Private Seller)
27 mi. from 23234
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2017 BMW X3 xDrive28i Review
Bought Certified BMW X3 Xdrive28i for our daughter
by UAGolfer1981 from Tulsa, OK
November 29, 2018
5
Our daughter was involved in a wreck that set off the air bags in her BMW X1. The BMW was totaled but its safety saved her life. We went shopping for a replacement and after test driving the Lexus, Toyota and Land Rover, we selected a certified pre-owned BMW. What a great choice! The vehicle looked, drove, and smelled new! Larger than the BMW X1, but still very easy to drive/park. We were amazed how quiet it was inside while driving. 22 MPG in the city and almost 30 MPG highway! The Heads-Up Display is our daughter's favorite feature, allowing her to keep her eyes on the road and all times to keep watch for crazy drivers! Mom and I sleep well at night.
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Used
$46,500 32,327 mi.

2019 BMW X3 M40i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Richmond BMW Midlothian
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(855) 331-3637
4.5 (427 reviews)
9 mi. from 23234
Authorized BMW Dealer
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Richmond BMW Midlothian Review
Great customer service brings me back again
by Nhornsby from DealerRater.com
November 6, 2018
5 5 5 5 5 4.5 (427 reviews)
In 2011, I did my first lease after my salesperson at Richmond BMW Midlothian, Bobby Watts (now retired), recommended it. Best decision. Subsequently, I moved from Richmond to Florida and leased a car there in 2014. Now it's time to lease again, and the offers and conversations with my dealer in Florida fell short. What I wished for was to return to Richmond BMW Midlothian, so I called and asked if that was an option, and it was. This is where Roshan Patel enters. I thought Bobby was the best salesperson ever, but Roshan is just as great and might be slightly more wonderful. Not only did he treat me with sincere appreciation as a repeat customer (11-year BMW owner), but the deal he and the dealership offered demonstrated they cared I would purchase a car from them in Virginia over my dealer here in Florida. For me, it's also the details. Roshan is so organized and detail oriented. Because everything we did was through email, text or mail, I greatly appreciated how he'd outline instructions in the email that would perfectly match the corresponding attachments I'd have to review and sign. There was no guessing or confusion in any step of the process. Beyond that, he was extremely proactive, a great listener and provided advice on selecting the right vehicle. Carbon Black is really a dark blue in the daytime. Did you know that? I didn't. I've wanted a dark blue for so long, but BMW doesn't allow an M package on a dark blue car. A 6-year problem solved by Roshan and Balaji taking photos of a Carbon Black car for me and opening up my world in a few texts. THIS is the type of customer service I'm talking about. And this is why I am so glad I went back to Richmond BMW Midlothian. I'm a fan for life. Thank you guys for treating me so well.
2019 BMW X3 M40i Review
Best "All around Car/SAV for the money
by Syborn from Westchester IL.
April 16, 2019
5
The 2019 BMW X3 M40i far outweighed and exceeded my expectations. I was looking to buy the 2018 Macan GTS but decided to go with the BMW. I saved around $20k and got a bigger trunk space, more tech, and more power and torque than I need. I feel great about this purchase.
JUST ADDED
Used
$15,990 54,155 mi.

2011 BMW X3 xDrive28i

ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Carvana-Touchless Delivery To Your Home
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(804) 476-3539
4.3 (2708 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (2708 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2011 BMW X3 xDrive28i Review
My end of the rainbow
by WonderWoman from Toledo, Ohio
December 31, 2018
5
I think it’s a symbol of why I didn’t settle on the type of car my husband wants. 🥰 I am so happy I got it by myself, no co-signer... I feel like Wonder Woman when I drive it, it’s empowering!
JUST ADDED
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Used
$40,590 9,151 mi.

2019 BMW X3 xDrive30i

ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • CARFAX Report
Carvana-Touchless Delivery To Your Home
() -
(804) 476-3539
4.3 (2708 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (2708 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
2019 BMW X3 xDrive30i Review
Excellent vehicle
by Robert from Long Island NY
April 8, 2019
5
Rides as smooth as silk, handles well plenty of power, a luxury ride with sport like handling comfortably with all the features you need in a vehicle
JUST ADDED
Used
Not Priced 43,242 mi.

2016 BMW X3 xDrive28i

LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Other
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Richmond BMW Midlothian
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(855) 331-3637
4.5 (427 reviews)
9 mi. from 23234
Authorized BMW Dealer
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Richmond BMW Midlothian Review
M5 purchase
by ShaParsons from DealerRater.com
December 3, 2018
5 5 5 5 5 4.5 (427 reviews)
Awesome customer service! Charles, Rebecca and Aaron were a fantastic sales team. They made our purchase smooth and pleasurable. We will definitely have them assist us in our next purchase! 👍🏼👍🏼👍🏼
2016 BMW X3 xDrive28i Review
Best Small SUV on the Market!
by ESobell from Boston MA
March 23, 2019
5
This is my third X3. They are SO comfortable, they are small enough to be fun to drive and big enough to fit an entire dorm room in the back, and they are the best cars in the snow and ice I have ever driven. I love the moonroof, keyless entry, heated seats, awesome stereo system — the list goes on and on. I drive 20k-30k miles a year, and I wouldn’t want to spend that much time in any other car. Such a pleasure to drive!
JUST ADDED
Used
$8,135 137,892 mi.

2011 BMW X3 28i

LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Richmond BMW Midlothian
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(855) 331-3637
4.5 (427 reviews)
9 mi. from 23234
Authorized BMW Dealer
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Richmond BMW Midlothian Review
Returning Customer
by George Fenton from DealerRater.com
November 5, 2018
5 5 5 5 5 4.5 (427 reviews)
I've have purchased/leased 5 BMWs over 10 years at this dealership. Sales & Customer Service remain top drawer. My recent experience w/ a salesman named Alphie was superior; his assistance and no-pressure tactics made for an enjoyable purchasing experience w/ my new X3. I also had my seven-year-old Z4 serviced as well. The car service is what brings you back. Great Kudos to the R-BMW-M team!
2011 BMW X3 28i Review
Mercedes slk
by renita classy gal from Tucson, AZ
November 29, 2018
5
I reviewed vehicles for 3 months. Searched car complaints. Found vehicle to be great. Still learning about how to work its bells and whistles. Stylish and comfortable. Easy to see around the car. Nice sound system and navigation is a plus for me. Happy purchase since many family members own a bmw including motorcycle.
JUST ADDED
BMW Certified
$38,991 9,006 mi.

2020 BMW X3 xDrive30i

Great Deal
HOT CAR
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Richmond BMW
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(877) 537-7611
4.7 (1140 reviews)
13 mi. from 23234
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Richmond BMW Review
Professional, responsive, and patient
by Stuart Motley from DealerRater.com
November 5, 2018
5 5 5 5 5 4.7 (1140 reviews)
Having just payed my well over 200k in medical school loans, I decided to treat myself with my dream car in 2015. I preordered my M2 with Charles Armstrong...but the problem was, after paying off the above debt, I was still wiped out when the time came for the M2 to be built. No cash, period. As such I put a hold on the build until July of 2016, when I had the necessary funds to cover the price. Charles checked in regularly with me, patiently asking if I was ready to proceed. Not once did he pressure me into anything-indeed he was more patient with me than I would be in his place! I hope that more people give Charles a chance to show how someone quietly and patiently working for you, behind the scenes (even answering emails on vacation) can put you in the right car at your pace. Even if your pace is a lot slower than anyone could expect!
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Used
$48,035 3 mi.

2020 BMW X3 xDrive30i

LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Brown
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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  • CARFAX Report
Richmond BMW
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(888) 459-5679
4.7 (1141 reviews)
13 mi. from 23234
Authorized BMW Dealer
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Richmond BMW Review
Steve Lerner is Awesome!
by clarenva from DealerRater.com
December 6, 2018
5 5 5 5 5 4.7 (1141 reviews)
My husband and I have bought 4 BMW???s from Mr. Steve Lerner. He always provides incredible customer service. His knowledge and expertise is unsurpassed. Steve has always made us feel that we are his only customer and treats us with respect at all times. We value Steve???s recommendations and consider his opinion on making such an important decision. Steve goes out of his way to make sure all our concerns and questions are addressed. Thank you Steve for all you do! Joe and Wendy Clare
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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