New and used 2026 BMW X5 for sale near Chillum, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Service advisors are very kind and helpful. They work with you until the problem is fixed!

As of now I have visited them about 5 times, and have never had any less than exceptional service, from the sales to service, to customer service. Highly recommend

Harold Shelby was my sales person. He was great through out the entire sales process. He clearly talked through the car feature and get me informed throughout the financing steps. Anyone in the market for a car, I highly recommend working with Harold.

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

My car experience was excellent. I found my new car online and it was available at the Rockville dealership which is a nice facility. I was not at the dealership for hours. It was a fast process and when I picked up the vehicle the next day they took their time showing me how to work the elaborate features in my car. Great and friendly staff. Shout out to my salesman Brian.

Bought a new car from Jae Lim. Excellent service from the beginning to end and genuinely such a nice person. Mark (finance guy) is superb as well. Definitely come to this location if you’re considering a bmw!

I have been using them for 2 years now and I like the fact that they have always been honest with me. They don?t try to force you into buying things you don?t need.

Devon is wonderful and a conscientious advisor. Excellent service as always from him !! Keep it up

Always have a good experience here; any questions are clearly answered and any costs outside of warranty coverage are reviewed ahead of time for my approval.

BMW of Catonsville made sure to help me in whatever way they could. Although I was just doing some window shopping, James Wood (salesman) helped with all the questions I had and seemed to know what he was talking about! Very helpful and personable!. Would recommend this location to anyone!!!

Jon my service coordinator ALWAYS keeps me updated on the progress of my vehicle?s service. I feel like he is looking out the customer and not trying to sell unnecessary services. He does an excellent job!

Very pleased with all the help I received in the car buying process from the dealership, and specifically, my salesperson Ron Askew. Ron was extremely respectful and efficient with my time in putting a deal together. Could not have been more pleased with the results

Had a great customer service from Jae Lim. He was very professional and the whole experience was great. I recommend this dealership to everyone looking for quality customer experience while shopping for your desired car.

Everyone was very professional and the atmosphere was great too. DONTE was fantastic explaining everything to me. This is my first BMW and service being done.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Completed my annual maintenance with excellent assistance from my service advisor Latasha Huffman w/o delay and within budget. Good job!

Everyone is always so kind, professional, and helpful. There is another mini dealership closer to me, but I choose to drive extra to go to Sterling. Jeff Shade is the best. He is very patient, helpful, and knowledgeable. I appreciate everyone at Sterling Mini!!!!