Used BMW X5 for Sale in Norfolk, VA

Will was the guy who helped me. I called on a Friday night around 6:40 PM. The Dealer close at 7 PM. He stayed on the phone with me 30-40 minutes and answered to all my questions. He checked everything that I requested on the car that I've purchased. He was the one who made me drive 3 hours and come down here from Maryland to buy this car! I totally recommend this guys and I hope I will come back to see them soon! Great Service, great experience, great staff! Thank you CarLotz.

I deal with mike Lawson and Travis and I always have a good experience. I even had requested a rental and there weren’t any but they still worked with me to get me one. The girls that are at the counter for car rentals are also so nice and helpful!

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

Lou and Jessica were fantastic!! They made purchasing a vehicle very easy and were more helpful than any dealership I have ever bought from. I will recommend them to all of my friends and family. Thank you Guys !!

Love it love it love it but scary to floor and open up in full. But safe and enjoy the power to use as needed

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

The car met my expectations. Bought it pre-owned in excellent condition from BMW. Runs very quiet in both electric and gas mode. The ride is very comfortable using premium gas.

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

BMW X5 is a good value overall and a perfect family car. I liked the overall complete package of comfort , luxury and performance. For the quality its a good value for money.

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.

East Coast Auto is a 5 star dealer in my opinion.We had looked at several used car dealers in the Va Bch area and frankly felt uncomfortable with some of those dealers. Our experience at ECA was very positive from the beginning to the end of our car purchase process. Their sales team is professional, friendly and knowledgeable. I would certainly give them my first preference in looking for a used car and would recommend them to anyone interested.

This 4000 lb behemoth handles like a sports car. I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)

I dream to travel in. Lots of power when needed. Full leather interior super spacious and comfortable. Shifter console command center well thought out and efficient.

As a business owner and a salesperson for 30 years, I must say I had a great experience with Brad and and Checkered Flag (for the most part). Brad truly seem to care about his customers and went way above and beyond what I expected. We have bought 3 cars from Checkered Flag over the years and this was certainly the best experience (for the most ) My only complaint is if a company has set one price/ no haggle price on cars, they need to set and stick with that price. Saw this car on Monday on the website for 13k, 3 days later when I'm ready to purchase, the price goes to $13,690. Non Negotiable. VERY POOR MANAGEMENT DECISION..

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

tHE ULTIMATE drIVING mACHINE. FAST, COMFY , STYLISH , FUN TO DRIVE , LOTS OS FEATURES , WOULD RECCOMEND TO ANY FAMILY, TICKS A LOT OF BOXES

I have bought three previous vehicles via Pomoco. The first way back in 2004 the Pomoco located in Hampton, and I've continuously gone back each time since. this time was no different. I know that I can always rely on them for top-notch customer service, a fair price, and an overall good experience. My Dodge Journey that I purchased in 2013 suddenly died on me and I was heart broken. However, the sales associate, Kevin Steele (whom I spoke to during a previous visit about my interest in the Jeep Grand models) came to my rescue. I immediately asked for his assistance in the help of choosing the right Jeep Grand Cherokee for my family's' needs as well as one to fit my budget. The sales experience went even better this time around because of Mr. Steele's patience and understanding in allowing me the time to carefully choose the options, color, and style of Jeep I wanted. He carefully explained the process of financing and even went as far to find a financer to handle the vehicle notes for less than the other competitors. Everyone who assisted in the process was quite helpful, and friendly. The Pomoco Chrysler Jeep Dodge Ram group always goes above and beyond to making everyone feel like family, and ensuring that customers get a fair deal on whatever service they are requesting. I literally cried tears of joy when I found out I could get the Jeep I wanted at an affordable monthly note. thank you once a again Pomoco for helping me choose another great vehicle for my family and providing the best service in Hampton Roads!

Never had any issues, very well built, performs outstanding in the snow. The all weather package is one of the best features, not to mention the power.

If you know what you want and are seriously looking for a great used German manufactured car, Auto Haus is the place to go! I had been looking for a BMW convertible, preferably a hardtop model since I'd had one before and really liked that feature but I was keeping an open mind, and not having much luck. A friend recommended I check out Auto Haus in Yorktown, Virginia which had a really nice 135i convertible for sale. I called ahead and made contact with Vince Frazier in sales, a really nice guy. Test drive the 134i, it was very nice but too small fir my taste. Also drove a cherry 2011 428i convertible in blue but the color was not what I really wanted. Vince explained that Auto Haus offers acar finding service called "iFind", you give them the description of exactly what you want and a fully refundable $500 deposit, and they will search the country to find the right car. About a month later Vince called to tell me they think they had found "my" car. He sent me an email with photos and specs for my approval. Once I told him I was interested, they bought the car and brought it to that dealership. What a beautiful, perfect car! A 2014 BMW 435i in mint condition and low miles. I couldn't be happier! Turns out that the owner, Mr. Hans Hohlrieder, is the buyer for the dealership and personally selects only the best of what's available in the dealership network for his customers! As we were finalizing the deal, Mr. Hohlrieder came out to meet me and thank me for my business. Bottom line; I have an amazing car at a price well below what I would have paid anywhere else for the same car! I couldn't be happier. I strongly recommend you check Auto Haus out if you are interested in a German used car. I suggest you ask for Vince Frazier when you call too.

I waited for the day to finally own a BMW SUV and that day is now hear. I bought it for my Birthday and I’m fully enjoying it,

Nice looking with great performance and reliable. Low mileage and gas consumption is great. Runs without any problem and very smoothly. My wife loves it.