Used BMW X5 for Sale in Urbandale, IA

Allie was professional and friendly. I didn???t see Dave Merchant anywhere so I hope he???s OK. I was very glad to see dark roast K-cups added to your selection. I did receive a car wash code but when I drove around to the car wash both bays were blocked with orange cones. When I called from my car, the young man who answered didn???t seem to understand what I was trying to tell him. I don???t know if the car wash was broken or what but he did not seem at all interested in helping me find out. And for what it???s worth, discontinuing the Scion xB was the biggest mistake Toyota ever made. I love my Scion!😍

Love it love it love it but scary to floor and open up in full. But safe and enjoy the power to use as needed

I did the entire negotiation for my 2014 BMW 550 through text messaging....it was simple and stress-free. Jim and I went back and forth a couple times before we reached an agreement on trade difference. That's how car buying is supposed to be!

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

Mark Cowart and his team of pros made my Ford F150 car buying process the BEST vehicle purchase experience I have ever done. They went out of their way bringing my truck from one of their lots to the West side, listened to all my concerns, and then put together a deal I am very happy with. WELL DONE Car City !!!!! Stan Broich

sorry leaks in head cover, and bad ride and need premium gas , was told by my mechanic that this car known for leaks, and expense to own

Overall, I would rate my experience as 4.5 stars, only falling short of 5 stars because of trade in value & purchase price of used car. To be fair here, my vehicle was 16 years old with over 190K miles and the used vehicle I bought was owned by a mechanic and in very good shape. I certainly don't feel ripped off, but spent more than I intended to. In regards to the service at the dealership, it was top notch, I emailed dealership to look at my preferred vehicle (2007 Infiniti G35X); and let them know the approximate time I would be there and, and the vehicle was already running to be warmed up for me by Alen (ideal in Midwest in February!) The vehicle drove great and is by far the most luxurious and most fun vehicle I have ever owned. After the test drive, we went through trade in and negotiations for buying car. The full process with Alen was professional and understanding of my expectations. We were able to find common ground and make the deal happen quickly. Follow through on service occurred next day as tire pressure light was on with air put in tires before with assumption light would go off after driving briefly as was cold day. Light didn't go off and dealership has stood behind sale for "as is warranty" car to fix the faulty tire pressure sensor as it was on during test drive and day of sale. I truly appreciate this respect and level of service as I had the complete opposite happen at another dealership with last vehicle having e-brake lock up day after sale with no assistance given whatsoever. I would certainly recommend not only Alen, but Acura of Johnston as a whole for anyone looking to buy/lease a quality new or used vehicle from a dealership with a keen sense of respect and professionalism for their clients.

I love the fact that I am never stuck with the AWD. I have the custom X5 rims that are amazing. I also have the automatic suspension that makes drives feel great!

Great delivery experience. I was picked up at the hotel in Omaha and driven to the dealership, where my car was waiting for me in a glass enclosed delivery room. Every step of the delivery process was smooth and stress free. I would definitely recommend the dealership to anyone shopping for a new or pre-owned BMW.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

I am so happy to have "discovered" Stephen's Automotive. It was a recommendation from an acquaintance who has been going there for many years. (And I asked a lot of folks in my search!) I got my appointment scheduled when I needed it. I had good communication from the mechanic who did the work. It was wonderful to talk to the person who was actually doing the work instead of a go-between. The $10-a-day rental made this all very convenient and the customer service was just great. Don't know when but I will be back next time I need regular maintenance or more extensive work.

Never had any issues, very well built, performs outstanding in the snow. The all weather package is one of the best features, not to mention the power.

Such a great experience. I had a car that had a lot of miles but upside down on my loan. Ron is such a kind salesperson. Dennis in Finance got me a great deal on a new Jeep Patriot by using dealer cash & rebates that paid off my old car so I could get a brand new one!!! They are my dealer for life.

I dream to travel in. Lots of power when needed. Full leather interior super spacious and comfortable. Shifter console command center well thought out and efficient.

I bought a BMW X5 40e from BMW Des Moines and I couldn't be happier! I felt in good hands throughout the process. I worked closely with Derek Haskin as I was trying to make the decision on what car was the best fit for me. I loved working with him because I knew he had my best interest in mind, I never felt like he was trying to push anything on me. He knew everything about the vehicle and answered all of my questions while getting me a great deal on my new car. 5 out of 5 from my salesman, to my genius, up to the manager they all were wonderful to work with!

I have to agree and admit BMW is indeed the ultimate driving machine! Even a diesel engine L6 xdrive, it moves like around like a Boss! I purchased a used 2011 X5 and with no further due put on a highway to New Haven, CT from NJ with my entire family intact and we were all woooed throughout the journey! Moreover, I drove for almost 200miles with a 1/4 tank. Now thats a bargain! I think this Beema debank the status quo that diesels are slower and noiseier! When I pressed formore speed it keep roaring for more and hung the raod like new teens in love! I am just in love and look forward for more exciting experiences. Get yourself one of these lions and watch your love for travels grow! Best, Fortune

We were completely satisfied with the process of buying a new car from BMW of Des Moines. We were especially pleased with our salesman Mr. Booker. We was very knowledgeable about our car choice and explained operating it very thoroughly. Mr. Booker was very courteous and he was a joy to do business with. We would highly recommend him to a friend that might wish to shop for an auto in Des Moines. We were treated respectfully by the entire staff that we had contact with and didn't ever have the feeling of being "high-pressured".

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

tHE ULTIMATE drIVING mACHINE. FAST, COMFY , STYLISH , FUN TO DRIVE , LOTS OS FEATURES , WOULD RECCOMEND TO ANY FAMILY, TICKS A LOT OF BOXES

Great experience working with Tyler Vonnahme as I graduated into my first BMX. Tyler is thoughtful, informative, and patient with his clients. He manages detailed questions on the BMW brand and pricing that enhances the buying/leasing experience. It's clear that Tyler is a convert to BMW vehicles and his own testimonial was greatly appreciated by my family and I. The team at BMW of Des Moines is a positive experience in vehicle shopping.

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

Great experience and I will definitely be a repeat customer. I just wish the salesman hadn't tried to up-sell. I had to be on my toes to catch that when I told him I didn't want "as much" of a car as the first one I drove, he went down two models. I felt like he was trying to trick me into buying the first car by not showing me the next model down.

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!