Used BMW X5 PHEV xDrive45e for sale near La Palma, CA

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

I had a great experience with this dealership. The staff was professional, friendly, and very patient throughout the entire process. They answered all my questions clearly and made everything smooth and stress-free. The car was exactly as described, and the whole purchase process was transparent and efficient. I truly appreciate their excellent customer service and would highly recommend this dealership to anyone looking for a reliable vehicle.

excellent service, Nick Salama is a mazing sales rep. Finance dept was efficient and fast. I love my car mercedes has been good to me and especially Nick Salama

Andrew was great!!! Good customer service and sales person. Process went by easy and fast. Happy with my purchase. Nicole was Amazing explained every very well got a good deal with my license plates!!!!

Salesman Richard helpful and patience and knoledgeable through process

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya

This dealership was honest and up front with me. I was interested in a truck. I sent a email about it, they responded very quickly and seemed interested in assisting. Before I got to the dealer the truck was sold. No problem with that. Someone got their first. What I liked is the dealer let me know before making a 80 mile drive the truck was gone. I recommend this place.

I highly appreciate the professionalism and efficiency at STG Auto Group. Maria made sure I was accommodated throughout the whole process. She was polite and always elaborated when I had questions. I’d highly recommend going to STG Auto Group for your next vehicle purchase. Ask for Maria, she made it easy.

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

It was such an amazing experience I totally recommend Luiz was super helpful and very nice!

Great experience with Mike Walter! Friendly, no pressure, reserved car ahead of time for us to drive 2 hours to view the next day. Highly recommend.

This is my second X5, and the X5 45e is a great hybrid vehicle without any of the usual compromises. It has all the amenities of a standard X5, with the added value of the electric drive and $7500 Federal Tax Credits. The vehicle can be plugged in, or even recharges while driving (when that feature is activated). I highly recommend this vehicle for those considering a new SUV or Hybrid.

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

Best Service ever!! I've taken my cars to different BMW dealers for service in the past, but without any doubt this dealer has the best service department. Arutin, the guy who helped me was so knowledgeable and professional. Will definitely bring my cars here again.

Excellent cordial service. Matias Khachatourian was amazing and attentive and was readily available. He was helpful

The 2021 BMW X5 Hybrid is an exceptional conglomeration of engineering! I have NO regrets with this purchase. Additionally, Aiman Wahba is one of the BEST BMW Client Advisors I have ever had the pleasure working with. He represents the best of the BMW of Sterling Team and is the epitome of quality sales management and exceptional customer service. Aiman truly takes a vested interest in his client's needs and goes the extra mile by attending to and treating the smallest details with the same level of importance as some the more complex ones! He made my recent purchase an absolutely wonderful experience! THANK YOU!

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Bought a great tesla. Thanks Casey. I love the car.