Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
Scotty was great! My time was limited and he stepped right help to help in a very efficient manner! He was very accommodating and knowledgeable! I was able to get everything done on my schedule..... thanks for sharing your ???day off??? Scotty!
Magnificent Mike and Rob the Dream maker Greggorie are two of the best fellas I have ever met! My buying process was not only pleasant, it fast and easy. They communicated with us through every step and went ABOVE and BEYOND to make my husband's dream come true! Can't thank you enough. Can't praise you enough!
by Jeff from St Charles MO from Saint Charles, Missouri
March 24, 2018
I've never had as good experience buying a car as I had with Lighthouse. I was looking at a vehicle from out of state, but the responsiveness from the dealership was outstanding. I worked primarily with Keith, but everyone I dealt with there was outstanding. There's a reason why they've had such success selling to out-of-state customers: they make the customer feel at home. I hope to be able to buy another vehicle there in the future.
So what's it like to buy a car and never actually go to the dealership ?
Well with the internet and quality sales representatives like Brian Moldenhauer , the car I picked out was delivered directly to my door and the paperwork was done in a few minutes at my house. Thank you Brian for making it so enjoyable.
This dealership is absolutely amazing! I have been searching for the perfect suv for quite sometime and wasn't having any luck. I found one and called this dealership to come look at it. They informed me that it already sold. I was getting discouraged, but the salesman I spoke to Brian listened to what I was looking for and helped me find the perfect one! We were coming from an hour away, he had the car upfront and ready to look at. We walked into their dealership and were greeted immediately and offered something to drink. They treat their customers like family and were willing to deal with us. Did not pressure us or make us feel unwanted with all our needs. They made everything stress free and easy. Will definitely refer them and use them again. Best experience ever!
I purchased a vehicle from this dealership from out of state and all I can say is I am blown away by their superb customer service. Not knowing what to expect from buying an out of state vehicle, Brian Moldenhauer assured me that the buying experience would be smooth and that there would be nothing to worry about. Coordinating with Brian via email was no hassle as he was always on top and responding to any questions I had within 24 hours. If purchasing from this dealership again, there would be no hesitation as I know that this dealership’s professionalism is second to none. I would highly recommend this dealship to anyone local or out of state because I know that Brian and his team will deliver a great buying experience.
Trevor Vaughn was a pleasure to work with. Was responsive thru the whole process. Everyone at this dealership was so friendly and helpful.
Would definitely do business with them again. Will recommend them to everyone we speak to.
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