Used Buick Enclave for Sale in Greensboro, NC

I am completely blown away by the service at the Wendover location. After purchasing my 2013 JX35 from the WS location, I was very dissatisfied with my service. I experienced a terrible water leak that soaked the interior of my car. When following up with the WS location, I was accused of leaving my windows down causing the problem. I was devastated. I returned the car twice for investigation without resolvement and continued to be treated as if the problem was my fault. My heart was broken that I lost joy in my car buying experience. I desperately wanted the customer experience from a quality dealership versus "other" dealers. And, interestingly, I never received a customer service e-mail such as this one. Finally, we decided to take my JX to the Wendover location. Billy and Tony performed a complete investigation to find that my sunroof was not installed properly and the draining systems were completely clogged. They disassembled my car, replaced the stinking carpet, replaced the pillars and aligned all my doors, sunroof, etc. to ensure appropriate seals. To that end, the folks at Wendover maintained professionalism and never once talked ugly about about their sister dealership. I look forward to my ongoing relationship and next purchase at the Wendover location!

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

Despite a frightful search for a dependable vehicle, I stumbled upon this little gem. ;) Not only did I receive prompt and attentive service, but my son got through the process without driving the salesman insane. He was nice and offered to put on cartoons to help ease the process! Thanks for the great experience Uniworld!

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

Great service in the buying process. Desi was knowledgeable and patient. Shopped ALL dealerships in 100 mile radius and they were the best!!! Managers, Matt and Rolando were great too,

Drives and rides very good, very little road noise, extremely comfortable and I love the captain seats, and interior is beautiful has the ambient lighting.

Apologies for the formatting, line breaks don't seem to work in the review.-------------- Pros: Price listed online was the actual price Salespeople willing to follow up on your requests for info No hassles taking the vehicle to a mechanic, encouraged to do so ---------- Cons: No adjustments in price on the vehicle Low value on trade (individual vehicle, could be different for others) ----------- I sent a request to Impex Auto sales requesting information about a specific vehicle, they were prompt in getting back with me, and checked in several times to let me know it was still on the lot (I had to drive a fair distance to look at it). While this could have come across as pushy Robert did a good job of making sure I had the info I needed before I left my home. ------------ The vehicle itself was as described. After taking it to a third party mechanic I was told that it was in generally good condition, but would need the front brakes changed soon and the spare/jack was missing. For anyone looking at a purchase I would recommend getting a mechanic to check your vehicle out, as Impex doesn't currently have a servicing dept. (this is a best practice regardless of the dealership) ------------ Impex agreed to replace the missing tire and carjack, but wouldn't adjust the price for the brakes, since it had passed the state inspection recently. Their offer for my trade was fairly low. The vehicle had issues but I had been offered substantially more by a carmax in my area within the last month. If you have any questions about the value of your trade I would recommend finding an alternate way to sell it (based on my experience) ------------ I completed the purchase ( I had my own financing so can't comment on their process) and got ready to go but the jack hadn't been placed in the vehicle. Once I called their attention to it this was resolved, but if I hadn't checked I would have driven off without it. ------------- Overall I'm happy with my experience. I got a decent price on the vehicle I went to the dealership to buy. While the experience wasn't perfect (anticipated repairs not adjusted on the price, low trade value, jack not placed in vehicle) I was pleased by the responsiveness of the staff to my requests, a pleasant overall experience, and would recommend this dealership to anyone who has done their due diligence on their purchase.

As expected the best choice in a 3 row SUV.I have owned 2007;2011 and now 2019 Enclaves,this is my statement on this car.What else can be said.

Excellent customer service. Friendly staff. Above and beyond service. Would buy next car from here. Goes out of the way to accommodate and make it easy for the customer.

This car has lots of room and very nice styling. It has power and runs smoothly. We bought it used with 28,000 miles. It runs like a dream.

Mr Cole was very knowledgeable and courteous. He guided me through the hassle free process. I am very satisfied. Although I didn’t buy a vehicle at this time I would not hesitate to go back.

This car has exceeded all of my dreams for a new car. It is beautiful, quiet, has a comfortable ride and was a good bargain.

I dropped my Buick Enclave off for service at the Flow Buick in Greensboro on a Saturday morning. I received a call back to let me know they were still working on it around mid-day. By late afternoon, I did not hear back from them and when I called, they said the service department had closed and wouldn't reopen until Monday morning. When I came by on Monday after re-arranging work schedules and carpooling with my wife, I came in and was expecting to pay several hundred dollars for a repair. However, when it came time to pay, the service manager told me that the repair was on them due to the miscommunication they had with me. I was pleasantly surprised and shocked that they offered me the free repair. I will continue to use Flow Buick of Greensboro for service and highly recommend their willingness to treat their customers right!!

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

I have had the best experience getting rid of my old car into a 2014 CX-5. I was referred by a friend to Mr. Dale Upchurch to get me in the absolute best deal possible, and sure enough he made it happen. This has by far been the best car buying experience I have ever had!!

I am enjoying all the features that are different from my last car. The ride is so comfortable, and I really enjoy driving the car!

Took my car in for a regular oil change and for them to look at a few things. Staff is very professional and kept me informed of the progress and advice on what needed to be replaced or fixed.

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.

Upon arrival I was greeted by personnel with the dealership. I was very impressed with the dealership, its location, cleanliness, and the friendliness of the staff. We were then introduced to Steve Smith, a sales consultant with the dealership. From there it was a very pleasant experience. We identified the vehicle we were interested in, were given an opportunity to test drive the vehicle, and once we agreed upon a price the deal was done. I'm certainly a no nonsense type of guy and I was looking for a dealership that got straight to the bottom line. What I was most impressed with was the friendliness and knowledge of the staff. Steve Smith (Sales Consultant) and Erik Rodriguez (Finance Consultant) made the process seamless. Any time you purchase a new vehicle it takes some time due to the required forms, but when dealing with quality personnel it makes the process easier. Without question I would recommend this dealership and Steve Smith (Sales Consultant) if you're in the market for a new vehicle. Tony Perkins Proud Owner of a new 2017 Chevrolet Colorado

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

One thing that makes a huge difference, is that you know when a person is genuine, that does not go above and beyond only when they obtain a sell but keeps the same level of good service throughout the entire relationship! Sales, inquiries, service needs! And that???s Mr. Jerry Bowen, over at Crescent Ford in High Point, NC. He is the reason why we would keep Buying from this Ford dealer location. Let me tell you we bought our Fod Fusion back in 2013 from another location and wished we knew Mr. Bowen then to buy it from his location instead. Thank you for your excellent service Mr. Jerry Bowen... your outstanding service makes us to keep doing business with you, always!!!! Sincerely, Greg Agosto & family!

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

I saw the car I wanted on a Sunday and had it my garage on Wednesday of the same week! Toni and Mary made the process smooth and straightforward. I saw the car I wanted on Sunday April 17th...and it was in my garage on Wednesday April 20. I live in NJ and did not believe i could find the Dodge Challenger I wanted, the way I wanted it, until I saw it online at Kernersville Dodge. The vehicle is my favorite color and has every feature I wanted and more at a very reasonable price. I have never had a buying experience that was this easy. They delivered my new car and picked up my trade-in at the same time. If you are considering a Dodge, Chrysler or Jeep I would highly recommend looking at them.

This car met all my needs. AWD, Comfort. easy to get jn and out of, etc. Choose white and very elegant looking. Gas mileage is good for size of car.

I own a "base" version of this vehicle. Base is figurative term with all ther stand features. Remote start, power everything, velvet like cloth seats, woodgrain trim and chrome. My vehicle is FWD and has zero issues performing in ther massive amounts of rain. The vehicle also supports generous ground clearance making unexpected hazards no issue. Extensive amount of storage is a bonus for active families.

We always enjoy visiting the Westcott Service Department and recently the Westcott Body Shop. They are friendly and professional and always give the extra effort to make sure we get exactly what we’re looking for in-service or repairs. They always take good care of us and we look forward to seeing them. We highly recommend their services.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

Thanks to Jessica, JR and Stefanie! My experience was great and I have already recommended Westcott to a friend. The process was simple and the staff did not pressure me. Thank you for your patience everyone. See you soon for maintenance!

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

Great people and fair. Beautiful dealership and clean. Great stock and was able to give a great deal. Will buy again from there when I am in market.

I was in accident in my Buick and didn't get hurt. so i went and bought another one. Its a nice drive and a good to take on a road trip.

Felt welcomed and valued will always recommend. In a time where customer service is not a top priority that is not the case here friendly and respectful.

Classy and comfortable. It is like driving on air. Simply the best for your money. One has to drive it and you will be hooked.

I bought my 2008 Nissan Rogue here back in 2016 then bought my son a 2008 Honda Civic and Now Im looking to purchase another car....my experience here has been the best thanks to Freddy and Craig

Great car for travel. Lots of leg room , great on gas, would recommend for long trips or short jogs. seats fold down for hauling or up for seven passengers

The folks at this business "get it". There is no pressure to purchase, everyone's knowledge base is impressive and they go out of their way to make sure you are satisfied. I have been purchasing cars for over 40 years and I have never met a better group of folks at a dealership. I drove over 4 hours to look at the vehicle that I ended up purchasing but my impression of the folks at this business would be the same even if I had not bought the vehicle. When I am in the market again I will give them a first look despite the driving distance. If you are local I would certainly give them a shot. The facility may not be terribly impressive to look at but the buying experience is truly first class.

The car met all of my needs. I like everything about it. It runs exactly as it performed during the test drive. The car is in very good shape both outside and the way it runs.

Hand grabs are great in this vehicle making it easy for older people to get in and out. The lettering on the electronic controls needs to be larger so that you can read it.