Everyone was very accommodating and quick to aid in helping.
Specially the time frame in servicing my car and the attention to detail.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
The left headlight was out and without an appointment the service department stated no problem. They took the car and replaced the headlight with in 30 minutes. Outstanding service!
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
Fantastic service department. Absolutely the ONLY dealership service department that I trust... because of John Noble period. One prime example: John keeps me informed of important upcoming maintenance but NEVER pressures me into performing recommended, but not critical, costly maintenance decisions. John is an effective and knowledgeable service adviser with excellent communication and interpersonal skills. I have written this before in previous customer feedback reviews and I will re-enforce my comments; I will continue to purchase my vehicles at John Vance Auto Group as long as John Noble is my service adviser.
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
My wife and I were looking for an SUV. I spoke with Jason Williamson and he was professional, very knowledgeable, and the best car sales person that I have worked with since I bought my first car almost 30 years ago!! I was able to get my wife into her dream suv and it was very affordable. I will definitely do business with Jason again in the future when I am ready to get another vehicle. Great company and great internet sales people!!!
by Kid Buick from OR, Medford
November 1, 2018
We have had this used 25 k mi beauty for a month now. We did our annual road trip up the Oregon Coast.
Pros. Great Fry. car. Over the 23 mpg listed. Once I adjusted the seat, it was very comfortable, I have some back problems, but no problem driving this baby over 200 Miles. The heated seats helped too. It’s a great road trip car. We now have a car that can carry 6-7 people fairly comfortably. The cargo space is huge, if necessary I could put an air mattress in there and stretch out and still have room. Great sound system and instrument cluster.
Cons: compared to our ’03 Olds Bravada, 112k miles, I don’t feel like the in town driving is as smooth on the Enclave, there definitely more blind spots, and it feels Big even though it’s the same size as the Olds.
Wood trim is cheesy but acceptable. Some of the steering wheel instruments are not as easy to use as those on the Olds were, causing me to take my eyes off the road. I guess I’ll get used to using them before I have an accident ’. Looking forward to a long relationship with Buick. B. T. W. My 1st car was ’36 Buick coupe
Top quality work. Repair was professional...like new results.
In and out in a couple of hours.
Car Saved My Life
by J Jay from Montgomery AL
August 27, 2018
I was T-boned on the driver's side in an intersection by a woman driving a quad-cab pickup. She ran the red light and I was hit HARD. Had whiplash and contusions to my left wrist; now I'm told I have a cracked vertebrae in my neck. Thank God for side-curtain airbags and a car that doesn't roll over easily. In fact, I was so impressed by the protection the vehicle gave me that I bought a replacement Enclave for the one that was totaled.
Always the best service. Quality service in a timely manner
Most stylish, comfortable & safe vehicle ever
by ?David ME Pizza lover? from Springville, New York
September 26, 2018
This vehicle has exceeded all of my needs. It is has lots of leg room, comfortable seats that cradle my lumbar region, and so many cool features! It has navigation, Bose 10 speaker sound system, and it integrated my iPhone! It rides smoothly and has a lot of safety features like lane deterrent, side and overhead air bags, back up assist camera, and prevents roll over! It is dark sapphire blue with black interior with leather ! Gorgeous inside and out!!! Absolutely love this SUV!!!
Excellent customer service. Very satisfied with the entire process. I drove 2 and a half hours to make the purchase. They had everything ready just as they stated they would over the phone. Shawn Holub, Gabe Delgado and Matt Rose were all very helpful.
Great safety, super reliable
by Traverse/Enclave Family from Simi Valley
August 25, 2018
Our Traverse was taken out by a drunk driver and in the end our family came out ok, then we replaced it with our Enclave only to get hit by a moving truck on the highway and once again came out ok. I strongly recommend the Traverse and Enclave as their safety is off charts amazing, plus we never had to get any warranty work on either vehicle.
Thet were very good and prompt at getting to my vehicle
Great Suv - Lots of car for little money
by Adam from Ft lauderdale, FL
August 2, 2018
This car is great. Nice outside, great looking inside. Cons: Terrible turning radius, this makes some big turns, get ready to use that reverse. Also Kind of dated tech, basic touch screen...thats about it. Great colors, we got champagne.
The service tech are always helpful and friendly, ljadsfjkldfsk
Recently bought a 2019 Buick Enclave
by eagles 2019 from Deering
January 8, 2019
Purchased a 2019 Buick Enclave in October and immediately experienced transmission surging going downhill in our driveway. Dec 20, 2018, could not go over 27 mph nor shift gears. Towed by dealer and now awaiting a new transmission (told if available) from N. Dakota. Hope not to go the Lemon Law route!
I bought an MKT several months ago and went back today for an oil change. Phil in the service department was wonderful and even helped me with some operating questions I had.
Not only was the buying process a pleasant experience but the service department is also a great experience.
This is the worst car I have a owned
by Kguidry from Holden la
January 5, 2019
This car has cost me more in repairs than any other car I have every owned. And at only 58000 miles broken motor mounts ac broken ac motor fan broken brakes.
Drove over 3 hours to look at a car that was not as advertised. Lots of body damage, that was not revealed during many conversations with the salesperson. Disappointed. I checked reviews before making the drive, so not what I expected.
Value of Money
by Deja from Austin, TX
December 4, 2018
The car met our family needs. Needed a SUV with a lot of room. Surprising the back row of seats is also quite comfortable for kids and small adults. Decent drive but AC went out just before the warranty expired. Some leaks in the four years that I owned the car.
Tasha sent a prompt inquiry in response to my questions but failed to send a service record from GM on a lemon buyback that I was interested in. Not the carfax but the GM record so that I could see what kind of issue might have been involved. That car sold but they have another that I asked about and as of now I still have not heard about it.
New Buick owner
by Memahof7 from Elgin, il
January 9, 2019
We could not pass up this car for the value and incentives .
We trust the dealer to give us the best deal possible and service dept is exceptional
This place is top drawer. My salesman was Nathan Gardner. His service was outstanding.......no pressure....very informative...spent plenty of time with me. I highly recommend him.
Amazing amount of space
by Yeison from Silver spring md
November 22, 2018
At a glance you may think that is a small suv. You will be amazed!! Its a super confortable ride and provides plenty of space even on the tird row!
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