I met up with John in Ottawa and looked at what they had for sale, at this time he didn't but took the time to make me a list of used trucks in Marseilles, and very detailed to save me time. Went to Marseilles and met Paul and with in 2 hrs had my new truck, honest answers from both of them and up front about everything. Made my experience very easy!! Thanks to both of them. John Dodd
We recently purchased a used auto from Terry Bentz Buick. This was a rather rare vehicle so we travelled from Cincinnati Ohio (340 miles away) to purchase this vehicle. I work in the auto finance business so I am very familiar with the workings of auto dealerships and I personally purchased several autos over the last few years. The folks at Terry Bentz were a true pleasure to deal with. They did not play any "games" and there was absolutely no pressure to buy or make a decision. We felt like they were trying to help us instead of feeling like they were trying to "sell" us a car. I would recommend that if you live in North or Central Illinois and are looking for a car, you need to give these folks a try. I only wished I lived closer so I could buy our next vehicle there.
When I questioned the cost of a repair, the service advisor said she "rounded up" (by .3 hr) the actual time the technician spent on the repair. Not very ethical! Unfortunate, because the shop foreman is a great guy and top-notch technician.
We could not be happier with our purchase and the service at Chignoli. We worked with Gregg and he was great. He answered our questions whether we contacted him via phone, email or in person. Great local service, which is how we try to shop...Locally! We will continue to buy from Chignoli, this is our third purchase with them.
Was bringing vehicle in for a checkup and while waiting was just walking through lot. We were in near future thinking of purchasing a vehicle good on gas and happened to walk by a VW Jetta and it really caught our eye. Howard came out and was very helpful in looking it over a test ride (actually two!) and comparing some other vehicles. He was extremely helpful through whole process. This was our third purchase through a Bill Walsh location and have had great experiences. Thanks to Howard for such great care!
We have purchased 4 vehicles from Sierra Motors (Ottawa, IL) over the last 9 years and have always felt well treated in every aspect. Last week we purchased a new, 2017 Mazda CX-5 and love the car, the price, and the respectful, friendly service we received. Our salesman James, was exceptional in spending time with me test driving several different models and was very knowledgeable about each car. He helped me weigh the options of each vehicle without being a pushy salesman. He also spent extra time with my husband and I, explaining how all the features and controls in the car operate. He even helped me link my iPhone! I would definitely go back to the same dealer and salesman in the future!
Drove 70 miles to look at a very specific Toyota Camry. It turned out to be worth the trip. Worked with Todd Salazar and GM- Dave Brooker. After listening to my buying concerns, Todd recommended a different Camry. I am glad he did and ended up buying the car he recommended. Throughout the process they listened and were very helpful. I would highly recommend their dealership. I have purchased many cars and this was without question the best experience I have ever had.
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
Great friendly service! Great selection! Did everything possible to make sure we left happy! Would go back again to buy another vehicle! H Great friendly service! Great selection! Did everything possible to make sure we left happy! Would go back again to buy another vehicle! H
I was looking for 2016 Mazda 6 GT in the area. I found the desired car at Continental Mazda of Naperville. From my first visit until the moment I bought the car, I was served well and the test-drive was very good and the dealership has their own drive track and was given ample time to test-drive the car. I was given the detailed demo of the car with all its specs, so that it gave me a clear idea of what am buying. I got the car for a fair price. On the delivery day, the car was given in a very clean condition with all the fluids filled and full gas tank. I appreciate their service. I would like to thank the dealership, especially Karl Tanhueco for his service,demo of the car and help even after end of the transaction. I definitely recommend Continental Mazda of Naperville.
My husband and I just bought a vehicle from Gerald Auto Sales and it was a great experience! We drove nearly 4 hrs to look at a vehicle and were a little skeptical as the last time we drove a distance to look at a vehicle the dealer sold the car before we got there. Anyways they had it ready for us when we arrived and although they were busy between everyone working they got us taken care of! We are extremely happy with our purchase and excited to fill the vehicle with our growing family!!
On a side note...it was great to get into the car with a Christian radio station playing and to see things throughout he dealership giving thanks to our Lord!
This dealer was recommended to me and went above and beyond any expectations. They were very up front about everything with the cars. Recommended something that worked very well for me. The value was excellent, the service was excellent and we were treated honestly and fairly! Definite recommend!
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