I have been shopping for a vehicle a little over three weeks. All the guys were professional and curtious. No pushy sales. Brian was down to earth and easy going. Was able to put me in vehicle I was looking for and at a good price. They are worth the drive to check out.
Comfortable and roomy
by Sid S. from OKC, OK
January 8, 2019
I have owned this vehicle for only a short period of time, but so far I could not be happier. I rides nicely, and the engine has plenty of power.
The interior fit and finish seems well constructed.
We visited Lauterbach to look at some used cars. Doug Cupples put us in a Nissan Altima with low miles. I took it for a spin and decided it was the one. The finance process was quick and painless. I am very pleased with our purchase! I highly recommend going here for new or used! Thanks Doug, we really appreciate it!
This is the worst car I have a owned
by Kguidry from Holden la
January 5, 2019
This car has cost me more in repairs than any other car I have every owned. And at only 58000 miles broken motor mounts ac broken ac motor fan broken brakes.
Wouldn't come down on price even after they found out it needed more work than anticipated initially. When I asked if they could do any better on price, they told me they could maybe do $100 off, even though it needed an extra $400 worth of work, along with the massive amount of work it needed outside of that. Didn't really try to work with me, and put me off a bit from wanting to go back there.
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
My husband and I purchased a used truck at Wes Finch yesterday. They gave us a decent trade in on our Saturn Vue. When I initially inquired on this truck, I was told that they were just waiting for the gentleman who wanted it, to sign the paperwork. I indicated that if that sale fell through for them to please call me. Coleen promptly did so on a Saturday. It was quite a drive from Southeast Iowa and originally they had planned on meeting us halfway. We really appreciated that option, but unfortunately fell through when they didn't have enough Staffing for the day. All the same, nice truck, good buy, very personable gal; Coleen is. It was a fast efficient process and having come from Michigan, I can tell you it's nice to be getting the plates in the mail instead of waiting in line backed outside of a Metro Detroit Secretary of State office.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
Our salesman was great. The man that did the final paperwork was another story. He acted like he wanted to be anywhere but there. But overall was a good experience.
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
Using cars.com I was looking for very specific items, color red, GMC/Chevy, 1500 Yukon/Tahoe/Suburban with a rear bench seat. Evidently that rear bench seat is not as popular as the two captains chairs so I ended up widening my search out 250 miles. I found a Yukon XL at Lauterbach's that fit the bill. They worked with me over the phone in arranging the purchase. I drove 4 hours out there to meet and was very pleased with the salesmen and dealership. I couldn't be happier with my new (to me) GMC Yukon XL. Highly recommend this dealership.
Great customer service!
by Sibyl Roe from West Hempstead
December 23, 2018
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
I was slightly let down because they offered me more for my car and offered to sell their car for less than I was going to ask. How was I supposed to negotiate??
After leaving the lot, I noticed a problem with the (used) vehicle and manager offered to assist me with no hesitation.
I would call this 45 minute drive well worth it!
Beautiful fancy and reliable
by Jackiethe0525 from Worth, IL
December 21, 2018
Ive had multiple cars within my life but the buick enclave is by far the best car ive ever purchased. Its got the three rows which fit my entire family, beautiful wood grain, sunroof, drives so smooth. Its definetly a luxurious vehicle and ive never been happier.
Checked out on line. They huge help. They set me up an appointment. Had car up front waiting on me. They streight up with u. Honest. Great experience not like other dealers follow u around doing everything for a sell. No these guys respectable. Thanks again pella.
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
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