Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
This car is too small for our needs
by Willie from Lakeland Fl 33811
January 14, 2019
No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair
Car was in for replacement of a tire pressure sensor. I was quoted a price for the repair previously for the one sensor. Technician found a second sensor not responding and replaced it as well. I was billed at the previously quoted price. Have to love Love.
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
I had a delightful time choosing my new Nissan Rogue 2018. If it hadn’t been for Arianny and all the knowledge and professionalism that she showed me, I would had left to shop somewhere else. She is a great asset to NIssan Crystal River. She possess great customer relations skills!
She is definitely a keeper!
A great little subcompact SUV
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
The service associate did her check of the vehicle and a safety inspection of tires, lights, etc. at check in.
Rebuilt engine and new brakes required 11,000 mile
by Colleen from Lake Oswego
September 11, 2018
Gravely disappointed in the Buick Encore. In for repairs twice in the last month. First time rebuilt engine and replaced rear brakes, two weeks later, replaced rear brakes again. Went back to the dealership and he priced the buy back at 50 cents on the dollar. This for a year old car with less than 12,000 miles. Bad deal.
The staff at Rick Matthews GMC was very courteous and took the time to understand my needs and find me a vehicle that fit what I was looking for. They went above and beyond my expectations. I love my new Canyon. This is the first truck I have owned and I couldn't be happier with my decision.
by Ttaylor from Saginaw MI
January 6, 2019
This vehicle is the perfect size for my shrinking family and it is great on gas since I travel an hour each way for work.
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