Al was my salesman. I had trouble getting a loan because of my credit but he worked really hard to take care of it for me. He made me feel very comfortable - never pressured, never rushed! Then he really took his time showing me all the details of the car to make sure I was comfortable driving it away. He made me feel like a family member!
by Rick from eagan
December 10, 2018
A great looking car with high styling for a crossover model. There are also many very usable electronic enhancements which work flawlessly. My wife loves driving it.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Recent Vehicle Purchased
by CathyM Buick Fan from Wisconsin Rapids, WI
April 15, 2017
This is my second Buick and they have both been a joy to drive. Very comfortable and very reliable.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very pleased with this Buick
by OKC Chris from OKC, OK
June 26, 2018
I was not originally considering the Buick Envision, but after test driving I really liked it. It is a good size for me - does not have 3rd row seats, but I did not need that. Fits well in a garage and is easy to maneuver in a parking lot. Interior is very nice - I looked at a Chevrolet Equinox and the Envision interior was so much more attractive and well appointed. I have the 2.5 liter naturally aspirated motor and it has adequate power - could use a little more, but not a deal breaker. I really like the exterior styling except for a couple of minor items (chrome "vents" on hood, etc.). This Buick has a lot of features and the price is very reasonable for what you get. Haven't had long enough to vouch for reliability, but no problems so far.
Average: We found the sales person to be dedicated to selling the car we asked about, I'll leave that there.... Recalls on the car had not been resolved as we had been assured they were. Finance was aggressive with pushing the extended warranty, seemed they were taking the 7 no approach seriously. When dealing with the Service division (to resolve the recalls) we've only experienced wonderful customer service.
Awesome: feel of a sadan, room of an SUV
by LoveMyBuickEnvision-ThanksLegacy from Franklinton, La
July 26, 2017
Awesome car! It has plenty of room and the specs included in the premium II package are exquisite! Great for a small family. I traded my Buick Regal (which I loved dearly) for the Envision to gain more cargo space, and the trade has proven well worth it!
Had a flat tire and was in the Ft Washington area visiting during the Holidays from out of town. They did an amazing job coordinating with my dealership in NYC and locating my Tire Insurance plan in order to ensure I got processed correctly and didn't have to pay out of pocket for changing my Tires. Great run dealership! I would recommend.
by Steve from Vandergrift, PA
March 16, 2017
We have owned five Buicks and have always found these cars to be very reliable. The Encore is very different than past models and is the perfect car for today's driving. It is very responsive, excellent road control, ride, and comfort.
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
Well Worth The Wait
by Darrel Kirk from Aberdeen, NJ
July 20, 2017
I have the Premium ll Turbo model and love it. Don't understand why most testers give it low marks; I guess because they always test the base model. What a waste. This vehicle is amazing. Also purchased chrome parts from HK to give my vehicle a new look and it's "Absolutely Beautiful", I get compliments wherever I go. Awesome job Buick!!!
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
I HAVE OWNED 5 NEW CADILLACS AND THIS BUICK BEST.
by DAVE G. from SILVER LAKE, OHIO
August 9, 2018
THIS IS THE BEST RIDING AUTOMOBILE I HAVE OWNED....REAL HAPPY WITH IT...MILEAGE IS TERRIFIC AND HANDLING IS OUTSTANDING.
IF I LIVE LONG ENOUGH I'LL PURCHASE ANOTHER BUICK...
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Most enjoyable ride...love all the extras.
by LeahC from VT
July 7, 2017
Very comfortable front and back seating. Has all the amenities...USB ports also a 3 prong plug outlet! Quiet ride.great sound system...very happy with my choice!
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
2001 CADILLAC SEVILLE
by POLISHGODFATHER from SILVER LAKE, OHIO
July 4, 2018
I REALLY ENJOY ALL THE FEATURES AVAILABLE AND THE RIDE IS FANTASTIC....THIS IS THE BEST CAR OWNED TO DATE. THIS IS THE 11TH GENERAL MORORS PRODUCT PURCHASED...FIRST BUICK OWNED AND REALLY ENJOY ITS COMFORT...
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
A spectacular SUV
by Super Fan from Lafayette, Louisiana
December 8, 2018
It is super rummie and drive VERY, VERY good. The colors are also good Think when you purchase this vehicle you will not be sorry.
No problems, my sales person was great, vehicle was what was advertised. Wish we could have discussed extended warranty before financing paperwork. This would have helped the process.
252 Horsepower in AWD SUV
by MOVENCSC from Monroe NC
January 29, 2018
The Buick Envision Premium has heads up display as well as a fuel efficient and sporty 2.0L with a turbo. The rear seats slide forward and back and are heated and the front seats are 8 way power and heated and cooled for maximum comfort. It has the best ride and interior space of dozens of vehicles considered.
When I bring my Solstice in for service, I can rest at ease knowing that I left it in good hands with Faulkner's Service Shop.
Best Kept SUV secret on the market
by Danman from Toronto, Ontario
January 3, 2019
A super comfortable and practical AWD SUV loaded with features and user friendly technology. The Premium II model represents great value. Ride is comfortable and quiet. So far, our used 2016 model has been reliable. It's not a sports car, but if you're looking for relaxing low stress practical transportation, it deserves a close look.
We visited to test drive a used suburban. After the test drive my wife and I weren’t sure that it was exactly what we wanted (nothing wrong with it, just not our ideal car). We told the salesman, Shawn, that we needed to think about it and weren’t ready to make a decision. Based on past experience with other dealerships I was expecting the pressure and sales tactics to start... nope, not with Shawn. Before we left Shawn brought over the GM for the dealership and I thought “here it comes - he’s going to apply the pressure”. Wrong again :) Before we left Shawn asked if he could get us some bottles of water for the ride home. I hope to have an opportunity to buy a vehicle from Pellegrino in the future, as they gave me the best dealership experience I have ever had!
by yo40 from Forestville, New York
March 11, 2017
Love my Envision - it has everything that a Cadillac has!! Comfort, good gas mileage nice interior and excellent lines on outside
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