Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
Awesome people, awesome service. They found exactly what we were looking for at a price we could afford. We have bought our past 2 vehicles here also. Daughters also purchased vehicles here. We bought a 2014 Chevy Equinox. Love it!!! Luke was our salesman and he was so helpful in the whole process. We were totally satisfied!!!! Thank you Luke! Thank you Russ!
If they have the car you want don't look anywhere else. I've bought 8 cars including those from my kids. Super friendly and reliable! They're always going to take care of you. Luke is a new salesman there and what a great hire. Russ owns the place and you know the Customer is always #1 priority. You'll never regret buying a car there! Never!
Travelled from Vernon, CT to see these guys in MA to check out a 2014 Nissan Maxima. It was hands down the easiest buying process I have ever had. Luke and Steve were a pleasure to deal with. There was zero pressure put on me and talking to Luke about my options was a breeze. These gentleman do it right. Friendly, professional, and knowledgeable. Highly recommend them for any automotive needs. Great job guys!!
Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are happy with this car and will pass on the great experience we had with this Dealer thanks again.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
The team at Imperial is friendly and accommodating. They made my out of state sale easy and painless. Imperial is always willing to take extra time or that extra step to make sure you get what you want and they take the time to make sure you have everything you need. I cannot wait to enjoy my new car! Thank you Paul, Tommy, and the rest of the Imperial team!
Josh and Omar were very personable people that did not seem like your average pushy salesmen. Josh, my salesman, respected what I was looking for in my next vehicle and was able to negotiate a good price for it along with my trade-in. Second vehicle I've bought from Imperial and I would definitely recommend them to friends and family.
by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
The sales manager and staff were cordial. I dislike car buying because it’s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
We had a GREAT EXPERIENCE at Tasca Buick GMC with Mikayla. She had tremendous knowledge of the vehicles we looked at and we felt no pressure to buy something we really weren't comfortable with. We ended up with a GMC TERRAIN and "We are Satisfied "!
This dealership is fantastic. I have been purchasing and servicing cars here for 20+ years and refuse to go anywhere else. They exemplify customer loyalty.
In this case I went in for an oil change and drove off with a new car. Needed major repairs on the old car, so decided to inquire about a new one. Because they have built such a great rapport over the years, they know me and what I want. A few questions, a quick test drive, some paperwork, a handshake, and off I went in my new 2017 Lacrosse.
I trust this dealership. It continues to be a family run business, which is hard to come by these days. The Vendetti's know their vehicles, but more importantly, they know their customer.
We purchased a used Subaru Impreza from them for our sons first car. They were great to work with they went through everything with my son and were very professional. The car is clean and in great condition. We are very happy with the way they treated us.
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