I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
Steve yerbic took great care of me listening to what I wanted and got me into a great truck and stuck to his promises to me he went above and beyond to get me into my new vehicle I strongly recommend you go see Steve yerbic at velde gmc
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
Ed Maroon and Scott Woger were great to work with. They showed about 8 different vehicles before we found one that one I really liked and fits my lifestyle. There was no pressure and I believe I got a great used Subaru.
New Buick owner
by Memahof7 from Elgin, il
January 9, 2019
We could not pass up this car for the value and incentives .
We trust the dealer to give us the best deal possible and service dept is exceptional
Steve Yerbic Velde went above and beyond for us!!!
by Denali for Life from Pekin, IL
August 21, 2018
In attempting to surprise my spouse with an amazing find I reached out to Velde and a kind salesman by the name of Steve Yerbic quickly reached out to me. My schedule was tight and I was unable to go to the dealership to check out the vehicle so Mr. Yerbic graciously offered to bring the vehicle to me!!! He took time to make sure I was content with the vehicle and then proceeded to deliver the “haggle” numbers to me as well. This guy went above and beyond and salesman we’ve ever dealt with. Highly recommend asking for Steve for your next purchase!!!!!
Great customer service!
by Sibyl Roe from West Hempstead
December 23, 2018
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
Our buying experience at Velde was beyond exceptional!! We loved working with their sales team and staff! Steve Yerbic made us feel like family, and we will definitely be doing business with them again!
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
I like the fact that Mid-Illini stocks quality cars that are in demand. They allowed me to take my prospective car to a local mechanic to have it looked over. I appreciate the honest upfront discussion on price and the care that they had for me as a customer and balance that with their needs to make money on the vehicle.
It is worth its weight in gold.
by Nancy B from Syracuse,NY
January 5, 2019
This car is great on gas interior is nice could be a little more classy. After all it’s a Buick. This vehicle is great on the road handles very well. I love it..
Very good service department! Work with them to get my heat shield fixed. They are very good listener and understand what you need. Honest and excellent. Worked with them was amazing!
PRICEY - BUT BEAUTIFUL
by LadyLindaK from Manassas, Va
October 22, 2018
This car has met all my needs - and is definitely a luxury car. I got all the bells and whistles - and paid dearly for them. :-) It seems a little noisier than my last car (that I too loved - 2011 Azzera) - but still quite a car!!
by Jeff from St Charles MO from Saint Charles, Missouri
March 24, 2018
I've never had as good experience buying a car as I had with Lighthouse. I was looking at a vehicle from out of state, but the responsiveness from the dealership was outstanding. I worked primarily with Keith, but everyone I dealt with there was outstanding. There's a reason why they've had such success selling to out-of-state customers: they make the customer feel at home. I hope to be able to buy another vehicle there in the future.
Comfortable and roomy
by Sid S. from OKC, OK
January 8, 2019
I have owned this vehicle for only a short period of time, but so far I could not be happier. I rides nicely, and the engine has plenty of power.
The interior fit and finish seems well constructed.
So what's it like to buy a car and never actually go to the dealership ?
Well with the internet and quality sales representatives like Brian Moldenhauer , the car I picked out was delivered directly to my door and the paperwork was done in a few minutes at my house. Thank you Brian for making it so enjoyable.
Purchased May 2018, with only 7,000 miles on it.
by rbul9750 from Lawrenceville, GA
December 20, 2018
The best riding vehicle we have ever owned! Because of its size it is a little rough on the gas mileage but I am willing to pay that for the ride and comfort!
This dealership is absolutely amazing! I have been searching for the perfect suv for quite sometime and wasn't having any luck. I found one and called this dealership to come look at it. They informed me that it already sold. I was getting discouraged, but the salesman I spoke to Brian listened to what I was looking for and helped me find the perfect one! We were coming from an hour away, he had the car upfront and ready to look at. We walked into their dealership and were greeted immediately and offered something to drink. They treat their customers like family and were willing to deal with us. Did not pressure us or make us feel unwanted with all our needs. They made everything stress free and easy. Will definitely refer them and use them again. Best experience ever!
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
Go see Arlen. You won't find a better dealer or easier salesman to work with. He made car-buying pleasant (unheard of!) before, during, and AFTER the sale.
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
I purchased a vehicle from this dealership from out of state and all I can say is I am blown away by their superb customer service. Not knowing what to expect from buying an out of state vehicle, Brian Moldenhauer assured me that the buying experience would be smooth and that there would be nothing to worry about. Coordinating with Brian via email was no hassle as he was always on top and responding to any questions I had within 24 hours. If purchasing from this dealership again, there would be no hesitation as I know that this dealership’s professionalism is second to none. I would highly recommend this dealship to anyone local or out of state because I know that Brian and his team will deliver a great buying experience.
by Dillme from Longwood, Fl
December 1, 2018
Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.
Trevor Vaughn was a pleasure to work with. Was responsive thru the whole process. Everyone at this dealership was so friendly and helpful.
Would definitely do business with them again. Will recommend them to everyone we speak to.
We love the Enclave
by Mike S from Atlanta, GA
November 25, 2018
We are having our 2nd child soon, so we needed to upgrade. We made a list of all the features that were important to us, and then started researching cars. We were so surprised when we realized that the Buick Enclave checked almost all of our boxes, and even more pleased when we realized this is one of the few cars where most of the features we were looking for came standard. The car has tons of space, we love the 2nd row bucket seats, the infotainment system is easy to use and we love Apple CarPlay. It has a smooth ride, and lots of nice little touches that make our family life easier like the power lift gate, remote start, and the ability to use our phones to lock or start the car.
Great car for the price I got it. Not sure if I would pay full price. If you have a chance to get a deal on a Buick take it. GM needs to step up their safety features on their lower end models to be competitive.
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