We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
I bought a used DTS last Thursday during a snowstorm. Scott Bernard went beyond the call of duty to show me the car and complete the deal. He cleared the snow, washed the car and presented it to me for inspection in the clean well lighted garage while the weather outside roared. Scott is knowledgeable and customer centered. He delivered on his word during our transaction and delivery of the car. David Stanton completed the paperwork efficiently, respectful of my time. Thank you. Lewis Maurer
Accompanied my son on his recent visit to Delaware Cadillac. This was his first experience purchasing a vehicle for himself and he was treated fairly and with respect. We left with a great vehicle and a great father / son memory. Thanks Scott and Dave.
Just bought a Jeep Wrangler Sahara and had the best experience! Our salesman, Glenn was knowledgeable and kind, the Sales Manager Russell was a pleasure to work with, and the Finance Department and Insurance Department are amazing too! Just an overall great buying experience. We were very happy with the price we paid. This is definitely the place to go if you are looking for any Jeep or Chrysler vehicle. Thanks for making our experience awesome!
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
They were very nice. The cars I looked at were very clean. I ended buying a different vehicle from a different dealership simply because of the specific vehicle I wanted. But I put money down on a vehicle, and was refunded and even then they didnt pressure me and still were very nice throughout the process.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great buying experience. Courteous and friendly staff. Purchased a 2008 Ford Fusion. Very clean and well maintained car. Car Fax report. Car was well prepped for the sale at a very reasonable price. Can't say enough good things about my buying experience and this place of business. Just what I needed.
My sales associate Gary was absolutely the best. I have never been so relaxed and comfortable at a dealership before. He didn't just care about making a deal, he cared about making me a deal I liked. Truly the best!!!
Joe, Henry and Fran went out of their way to make everything perfect!! I have to start off by saying this was a journey I’ll never forget!! It started in Florida where I’m from and I was originally going to buy a car in Atlanta. However, the car in Atlanta was not the car promised to me over the phone even through pictures and videos. I was so upset because I sacrificed leaving my family for this car. I immediately picked up the phone and called Ridesmart Auto which was my plan B. Joe answers the phone and I begin to tell him what my current situation was and how upset I was, he first called me down and when I was able to get back in a normal state of mind we began talking about the car he had in stock that I was interested in but I was very cautious because of what I just had gone through. He reassured me that the car was exactly what he was describing and for some reason I trusted him and I believed in him just by the nature of his voice. The only obstacle now was, I was in Atlanta and Joes car was in Pennsylvania. I took a deep breath and I told him I’m on my way!!! I saddled up and 15 hrs later during my road trip there I get a phone call from my wife that my 1 yr old broke out in hives. Now what???? I picked up the phone called Joe as I’m driving trying to come up with a plan because the original plan was to trade my current car in for the ne VW and drive it 24 hrs bank to Florida the next morning after we did all the paperwork. It couldn’t be so perfect right? At this point I called Jet Blue and a buddy of mine got me a buddy pass for the next morning to fly out of Philadelphia at 9 am. Brilliantly Joe offered to send his employee Fran (which is an awesome man) to meet me when I arrived at midnight at the airport with all the paper work in which he did and worked out perfectly!!! I couldn’t thank them enough and none of this would have came close to happening if Ridesmart auto was as flexible and reliable as they were. I arrived home and finalized everything with Henry in their finance department and my VW golf TDI which is even nicer than they described in my opinion was shipped to me and I’m now enjoying it more than ever!!! I highly recommend this team and dealership and consider them fronded for life at this point. Job well done guys ;-)
The best experience anyone can ask for when it comes to purchasing a vehicle. My salesperson Marius was amazing when it came to showing me all the features of my new 2014 Volkswagen Passat and went well beyond my expectations when it came to customer service. When it came to financing Max was amazing getting me approved even though my credit was rough. I would recommend Carvision to everyone
EASY LAID BACK ATMOSPHERE, Tyler was smooth ,humorous and attentive to details. Everything laid out easy to understand, selection of JEEPS small but everyone was a buy, just pick your price range. I had looked online at their vehicles so that I knew to compare each against the other . the test drive offered me my decision.
The finance rate was higher than anticipated, so have a plan B, they give you 3 days to get a better rate and come back and pay it off.
I bought an extended 150k bumper to bumper warranty for piece of mind due to the miles I drive-$35 a month, worth it!
I have had the pleasure of working with Jenna on numerous occasions and I can say that she has always been the most professional yet down to earth person you could ever work with. She took the time to explain everything to me each time and made sure I was getting the best deal. I make it a point now to always make sure she is doing the finance part of my deals so I know I don't have to worry about everything. She gets me in and out quickly with exactly what I came in for.
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