This dealership and the people there are amazing. They take care of you and make the process of buying a car easy and enjoyable. Everyone I spoke to was very kind, knowledgeable, friendly and easy going. The product they offered was excellent (clean and detailed both times I was there despite multiple dust storms), the customer service, the financing, and follow up were all also excellent. Very happy to have bought the car from such a great group of people. I highly recommend doing business with Munich Motors. Thanks again guys for the attention to detail, information, honesty and all around quality.
I would like to first and foremost thank Sandrena Schumacher for how well she treated my wife and I while purchasing our new 2018 Escalade Platinum at Earnhardt Cadillac Scottsdale. She was very knowledgeable about the vehicle and had such a friendly and kind demeanor. She followed up the next day to make sure we were happy with our purchase and invited my wife back to help her understand the features of the vehicle better. Overall, the best Cadillac purchase experience!
Our first experience at another dealership was a bit disappointing as the salesperson did not know the vehicle well enough (thankfully we did our research before), but faith restored with Cadillac thanks to Sandrena and the rest of the team!
Thank you Sandrena and the whole Earnhardt Family and employees!
My faith has been restored in the car buying process! My salesperson Sandrena was truly working for us and helping us get the best deal possible on the vehicle we were interested in. She even went as far as to come in on her day off to help us negotiate and work the deal. I was truly impressed with her commitment to serve her customer. Peter in the financing department was equally impressive and did a wonderful job of explaining but kept the process moving. I would highly recommend this dealership and will be sending all my referrals to Sandrena. She truly understands her customer, their needs and is very easy to work with.
Everyone in the collision department was wonderful to me Liz helped me out and Everett was very kind to me as well. I am sorry I don't remember the other gentlemen's name but he was very kind as well. I felt like I was treated as a family member and they went above and beyond to help me out. Thank you all for your kindness and my car is beautiful..
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