New and used 2025 Cadillac Escalade for sale near Ferndale, MI

Overall experience was good pleasant my salesman Mark was great no complaints I told him about a problem and he got on it right away I would definitely recommend this place

Todd was great with my husband and I selling our truck! He was kind fast and efficient I would definitely recommend! He made our visit quick and simple!

When I went there I was expecting an older car (2012-2014). I left with a 2018 Malibu and I still can’t believe it. xxxxxxto the whole team and business I love you guys!!

Cadillac Novi it was a great choice to add Leo to your team. He is very patient, compassionate, great listener, professional and everything a car dealership need. A good salesman is not one to just sale a car, it’s also making sure the customer is happy. Everyone was super nice and helpful. I will definitely be sending referrals to Leo. Thank you Thank you sooooo much.

My family has always gone to Darren Lee at Serra for all our new leases. The dealership staff are very friendly, and the dealership itself is very clean. Although it is a long drive for us, it is well worth the drive! We have, and will still continue recommending Serra Buick, GMC, Cadillac, Kia to all our friends and family!

I was in the market for a new Cadillac and had a 2021 Jeep Gladiator to trade. KBB quoted a price which Suburban guaranteed - So I made a call and spoke to Todd in new car sales. Having never met him before, he located a vehicle in Pennsylvania, traded for it and had it at in Plymouth in a day. We met him for the first time when we took delivery of our new vehicle. Could not ask for better!! Any future Cadillac purchases will be done with Suburban and Todd!!!

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

The car was in the exact conditions as they indicated, it was ready for a test drive and they told me clearly what services they have made and what was pending. Great experience, no hassle, we bought the car and will be back when we look for another Subaru.

Michael was absolutely fantastic to deal with. The dealership was approximately a 4 hour drive so Michael and his team did everything to make sure I was comfortable purchasing the vehicle without actually seeing it in person. When I arrived everything was ready and as discussed over the phone. I would highly recommend!

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

I scheduled a test drive of a used GMC Acadia. My visit was a positive experience. Price was given to me detailing all charges. Test drive was fast and easy. Thanks. Tom.

Mark, Natalie, and Justin were a pleasure to work with on a 2018 ATS with CPO. I know this sounds trite, but they really are the friendliest, efficient business people in the dealership business in the Detroit area..and that comes from my 30 years buying and leasing cars in one of the toughest markets in the country... Worth the extra drive for us...

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

If you're looking for a car, this is the place to go.

After having service On Star notified of a defect in tire pressure and Steve Davis personally examined the car and found no problem he evaluated each tire for defects and tire pressure

Scott Gould, our salesperson was fantastic! He found us exactly what we wanted and is a pleasure to do business with!

Very helpful and friendly. Todd guided me through the selling process and bought my usedGrand Prix for a fair price. Also arranged a ride home for me.