Used Cadillac Escalade for sale near Addison, IL

We just had a very positive and smooth interaction and used car purchase with Castle Chevrolet. We were shopping for a replacement Chevy Trax for my 86 year old mother in law and I found one on Castle's web site that was a perfect fit for her. I phoned the dealer to let them know we would be coming in. We were met by Jeff Vicari who handles our entire transaction and sale in a professional, courteous and respectful manner. My typical opinion of dealing with buying a car normally isn't very favorable but this experience was awesome. We did have a minor issue with the loan paperwork but it was our fault, I contacted Jerome Witt ( Sales Manager) who said he would fix the problem - low and behold, it was fixed within the hour. My thanks to both of these guys for making the transaction positive!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I worked with Rocky and had an amazing experience. This was my first car purchase from a dealership of any sort so I was very nervous, but he was incredibly kind and helpful and explained everything I had questions on. He was very thorough and I felt super satisfied when I walked off the lot with my car. Cannot thank him enough! Same with Matt the financial adviser there, he was also incredibly thorough and kind and explained anything I had questions on! I highly recommend this dealership and these guys! They were amazing! :D

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

If you are looking into getting a new vehicle, DO NOT go anywhere else! This was my first time buying a car and I lacked knowledge in what to look for or what to expect during the process. Frank Amadeo was incredibly patient and guided me every step of the way. I appreciated his honesty as well as his answering my every question. He strived to get me the best deal possible which he accomplished and than some. I was helped also by Kieth who was incredibly personable and aided me in the process, as well as Luis who guided me through my new vehicle technology as well as talked through my questions I had about my vehicle. Overall I could not have asked for a better experience, I will be telling everyone I know that this is the place to come for all their vehicle needs. Thank you!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I just purchased a Infiniti QX 60 from Motor Werks in Barrington, IL. This will be my third purchase from this dealership and my second experience with Mark Smith my salesman. Mark Smith and Lorena Mena the sales manager make car purchasing a enjoyable experience. No pressure whatsoever and after negotiating a fair deal I drove home in my new car. You would be extremely hard pressed to find a more reputable and honest dealer. No hidden fees and the whole process was completed in about an hour. If you are looking for a new or used Infinti let Mark help you with your search. Tell Mark that Kevin sent you!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I cried about the price of my tires but to know they are covered was a big load off my shoylders

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Awesome as always from what I can tell. Excellent service and amazing people that I am definitely happy with so far. Always very clean and a great atmosphere throughout the dealership. Thank you again for going above and beyond!!! Definitely appreciated and means alot. Great people. Luke, Danny, Ashley, Dino and Greg(if I'm remembering names right) and everyone at the service advisor desk I haven't had to bother yet😁 are always nice and very understanding and always have good answers to my sometimes stupid questions😉and thats definitely appreciated. Andrew

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

They found me a 2024 Cadillac XT4 and I love it. My husband and I switch to Napleton Cadillac because they have wonderful followup and my salesperson Jimmy was very helpful and got us in and took great care of us. Isaac made the transaction seamless. Now Napleton has two Cadillac owners for life. It was a wonderful experience at Napleton Cadillac in Oak Lawn.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

I have brought my vehicle in for every oil change I have needed. Always courteous and professional, my car gets a diagnostic check every time and is freshly washed. I like that the Service Department send out coupons, and making an appointment is easy online or with a phone call.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

I had a great experience at Old Orchard Nissan. Antoni was very knowledgeable and helped me and my family with new Nissan rogue. Couldn't be happier with my purchase. I also get a better deal than i expected. Will be telling my friends and family about Antoni.

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

This dealer had the used car I was looking for. The car had the right mileage and a clean fax. The dealership was 1 hour 20 minutes away from me heavy traffic all the way. I figured I would call and ask about the car anyway but I wasn’t planning to drive there. I talked to Phil, a sales rep, and what a gentleman he was. He told me the car was a trade-in and was in fantastic condition. Well, he talked me into driving down there. I arrived about 10 in the morning and left with my new used car by 1:30 that afternoon. I walked Phil through my 128 point inspection, 2 test drives and I ending up looking under the car for any problems. I could not find anything wrong. The car was in great condition just as Phil had described. Phil was a perfect gentleman through the whole process. Every dealership employee I encountered could not do enough for me. Great experience - great car! 6 star experience!

The staff here is tremendous! Not a single staff member walked by without acknowledging my wife or I. These guys know how to make someone feel welcomed here, the stigma of having a car salesman be pushy doesn’t exist here! Our sales man David Escobar helped us find the perfect suv and worked the perfect deal. Can not say enough good things about him, worked through everything, explained everything thoroughly and then some! Bottom line if you’re looking for a new vehicle and don’t want to deal with the drama this is your place to be without question.

Jaguar of Northfield IL is a professional service dept of the highest order they miss nothing when doing repairs and keeping you informed and in the loop I am fortunate to have them close to us Thank you Tom and Luke and staff Art Patek

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

We just bought a high mileage TESLA from star motors. The entire experience and the car itself was great. Alex can actions as very reliable, open and ready to help always. Payment and shipping were managed in a very honest and trustworthy manner.

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

Great bunch of guys. Great to deal with. Great inventory. Wonderful place. Very knowledgeable. Great selection. Bought a very clean Range Rover Be back again.

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.

Worked with Chris on purchasing a vehicle. Very up front and fair. Also addressed all of the concerns I had with the vehicle I was interested in. Excellent experience on this purchase. Would highly recommend this dealership.

Have your whole family travel the open road in comfort and style.....Big Leather comfortable seats, dvd player and screens. Shiny Metallic paint that blings in the sun. Chromies for the Homies !!!!!

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

Joey Dalporto assisted us with our purchase of a used Buick Cascade. He was very approachable and helpfully answered all our questions. It was a great car-buying experience.

Luxury at it's best. This is my third escalade and I am overall pleased with the vehicle interior and exterior. plenty of room for my entire family