Used Cadillac for sale in Addison, IL

Great customer service. I drove almost 3 hours to pick this car up with my son. I contacted Wally prior to and he was completely honest with the issues the car had, was more than helpful. The store front was very clean, the reason for 4 stars is due to the location, it is in an industrial type area which makes parking and test driving a little more tricky. Would definitely buy from them again

It is roomy with great cargo space. I refuse to trade it even though it is expensive to repair. I am very sad that this design was discontinued.

Had the best buying experience ever. Been looking for a 2022 Tesla Model X Plaid and feel like I've been getting the runaround from my local Tesla guys. I'm about 600 miles outside of Chicago and found their newly listed 2022 Tesla Model X Plaid on their website. Pics were out of this world, such amazing attention to detail and put my mind at ease. I called Chris Moran, had a terrific conversation and he put my mind at ease about how the transaction works. I had to admit, I felt like Chris was putting me on about getting the transaction done so quickly and so smoothly. I agreed to buy the car, they sent me final paperwork via email, I signed and wired my funds and the purchase was completed within 4 hours...without me ever leaving my office. Chris worked via phone and text to communicate every step, and was able to book shipping the same day! My Tesla was picked up for delivery...again, the SAME DAY! The following day before noon, I was able to take my new 2022 Tesla Model X Plaid over to the Tesla dealer to cancel my order. Needless to say, they were in shock that I was able to find one, let alone in my favorite color combination. I am BEYOND thrilled! Thank you Chris and thank you Sam! Until next time!

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

Update 2/28-They worked out a deal for my mom and made the situation better. I’m thankful the manager called to follow-up with me and discuss the matter with my mom.

We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for more a year and half, now, and are excited every single time we enter it. With our previous cars, the longer we had them the less delighted we were. It definitely is NOT the case with our XT5. The aesthetics are superb, as the cabin inside feels like a piece of art, while still being a real car. (We came to believe that critics of XT5 interior were not seeing the forest for the trees; focused on nitty-bitty details, like "rough edges" of door pockets, but completely missing or mischaracterizing it as a whole). The appearance of exterior is sharp, not your neighbor's yet another SUV, and elegant. The front and rear boomerang-shaped lights are in our opinion the best looking in the auto industry. Very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5 we wanted to buy Explorer, but parking it, even with automatic car assist was a frustrating experience due to its oversized width. (Also, Explorer - the top of the line version - did not feel nearly as luxurious inside as XT5.) The V6 quietness and pick up are very satisfying. The auto stop-restart gets some time to get used to it, but after a while we actually like it. It's pretty cool. Driving it is a pleasure, too. Smooth ride like a velvet, easy to maneuver, all-by-wire steering and transmission will amaze you. It feels like a light-weighted car and not 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far no repairs, just oil change and washing. Fuel efficiency is good, although we don't drive it too fast. Now, some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market. The "short travel" suspension that today's cars utilize may look sharp and fashionable, provide better fuel economy and feeling of the road, and offer a smooth ride on a good quality pavement, but becomes rough and bumpy on bumpy roads. We remember times when a full-size or mid-size cars were floating through roads' imperfections as the only parts that were moving up and down were the wheels. Unfortunately, that is no longer the case with today's new cars. When a highway has a bump, you cans see that the wheels AND the entire body of every new car are moving up and down on it. Our second concern is the car length. Making it a few inches longer (perhaps, an optional "L" version) would make the rear half of the cabin feel like an upscale saloon. We wonder why manufacturers of most cars abandoned the idea that it is the rear seats that should be the most spacious and comfortable. Not that we complain about XT5's rear seat, its is comfy and can be moved back and forth, and reclined a bit, but, again, we are a bit critical about the recent trend in auto industry in this respect. Our third concern is with the control/GPS screen. It misses a shade so when the sun is up it sometimes throws the light directly on it, which makes it more difficult to read some small details. We also found it difficult to buy one specific accessory: pillows that would allow passengers to sleep while riding in upward position. Perhaps, Cadillac could consider commissioning them; they would greatly enhance the pleasures (or reduce tiredness) of the long-distance driving. Other than that, we love it from the first sight. We probably will keep it indefinitely.

Spacious and meticulously cared for. I feel confident in the purchase. Fingers crossed. She's a Blessing! I bought the 4 yr warranty. I never even looked under the hood or undercarriage. That's how sweet this purchase was!

Professional and Courteous . Great buying experience! From sales (Victor) to finance and service. The dealership is in a class by themselves!

This Cadillac was best value for the costs. Best drive, best performance. Great riding Suv, great appearance, a car that truly stands out. I am forever a Cadillac buyer.

We buy most of our cars from Fair Oaks. With a family of 6, I think we're up to at least 11. It's the service that keeps us coming back. Ford owner since my first (FORD, a PINTO - wish I still had it!!!!)

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Excellent service excellent people there more than professional rich is a great guy

Good head and leg room in front seat for tall people. Back seat is smaller, great for kids but not large adults. Great amenities and cockpit design

I had the best experience with my purchase, the sale person (Sebastian 9 was well versed in the vehicle I chose (2021 XT4 Cadillac premium luxury) I was treated with respect and they had a concern for my needs

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

I'm 6'0" and around 225 and this car is comfortable with plenty of leg room. Its super fast and everywhere I go I get compliments on it. Rear wheel drive brings reliability down from a 5 to a 4. Only drawback, but I have a winter car that I drive in bad weather. It's basically a 4 door corvette.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Great car/suv fuel economy is great comfort and convenient is great Very quiet smooth great in snow and rain would definitely recommend this suv great value

I had a great experience buying a used 2016 Hyundai Genesis. The whole team was polite and courteous. They also have a nice waiting room with donuts and refreshments while waiting to sign paperwork. In and out in less than 90 minutes. Our salesman Walen was top notch and a US Veteran. Special thanks to Isaac and Rocco for ensuring we had a great car buying experience. Thank you! Shawn Thomas

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

Monica was amazing with all the questions very kind never rushed me once on the phone about buying a new car ,just wanted to say thank you for the kindness

It is easy to navigate , good for gas, quiet but still shows the work of the engine. Warms up quickly and has luxurious look.

Thank you Monica and Matt your were so helpful with me getting my new car ,Monica answered all my questions and Matt help me so much

Plenty of room. I used the controls on the steering wheel. Never on console, sometimes on screen. Seldom take eyes off road. Had twenty months left on my XTS bumper to bumper . Next car was going to be CT6. I don't know what Cadillac is doing with sedans. There were no CT6 in Tampa had to go to West Palm but the CT4 and 5 were too small. The screen on the CT5 looked like it was slapped on top of dash and sun roof left something to be desired. Cadillac and sedan?????. looks like Electric in the future ?????

Very smooth and professional service. The drop off and pickup was very easy. My service guy Michael made the whole loaner and service process very enjoyable

Almost all options are included in a specified trim level so purchasing is straightforward. “Infotainment Center” has an overwhelming combination of great GPS navigation, electronics inter-connectivity, communications, and entertainment features. Enhanced safety features are impressive, from notices (visual and tactile) of cross-traffic backing out of driveway, to blind-spot warnings, following-distance display, etc.

An unforgettable experience to say the least. This is my 3rd new vehicle and by far the easiest and most hassle free. My salesman Marcin and manager Kenny went above and beyond for me to locate the perfect vehicle to fit my wants and needs along with staying in my budget. Jimmy also got me in and out with paperwork. Would definitely recommend all family and friends! Thanks Rizza GMC!

The XT5 is the perfect vehicle when it comes to both class & sportyness. Such a roomy interior, with amazing quiet & plush comfort. The AWD will get you where you need to go in both style & comfort!

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

I’ve owned a wide variety of cars, Maserati, Mercedes and BMW. I always go back to Cadillac. The quality is top shelf. Interior design is way better then the Germans, especially BMW which I feel is the most hyped car in the world. The ride in my CT6 is comfortable but not floaty. It gets good pickup fro the 335 hp V6, but I feel a V8 option other then the Blackwing would be nice. I hope Cadillac comes out with a full size replacement for the CT6 by the time I’m ready for a new one.

Lisett Perez was extremely professional and helpful. She was eager to answer any questions presented. Considering this was her first week on the job, she did a good job.

Bought the car in 2017 it was a great deal and they Included free service for 50,000 miles. We also bought the extended warranty to 50,000 miles as well. The car ww have has been very reliable and driving has been A pleasure.

As a young woman buying her first car (and having had a less than stellar experience at another dealership) I felt so welcomed and supported by the Gary Lang team. Rob Mayo took the lead on helping me and he was attentive, kind and helpful. Gary Lang met me where I was at and made my experience easy!