Used Cadillac Escalade for sale near Madison Heights, MI

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Goran was excellent,very helpful and everything was quick and what we were looking for?Great experience would buy a car from him again?very much enjoying the blazer

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Mark, Natalie, and Justin were a pleasure to work with on a 2018 ATS with CPO. I know this sounds trite, but they really are the friendliest, efficient business people in the dealership business in the Detroit area..and that comes from my 30 years buying and leasing cars in one of the toughest markets in the country... Worth the extra drive for us...

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

We had an outstanding experience at **Serra Kia in Washington, Michigan**, thanks to **Tom Graskewicz** and the incredible finance team. Tom went **above and beyond** on a Saturday, ensuring every detail—from financing to finding the perfect color, size, shape, and engine—was exactly what we wanted. He truly made the car-buying process effortless. The finance department was equally amazing, staying late to make sure everything was smooth and stress-free. What could have been a difficult experience turned into one of the **easiest and most pleasant** car purchases we’ve ever had! Because of Tom and the dedicated team at Serra Kia, we’ll absolutely be returning in the future. Highly recommend for anyone looking for top-notch service and a hassle-free car-buying experience! 🚗✨

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Todd was great with my husband and I selling our truck! He was kind fast and efficient I would definitely recommend! He made our visit quick and simple!

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

they were awesome! very respectful and kind and responded to my emails promptly! Just wonderful

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

I had the best buying experience ever!! I purchased a used car and I got an excellent price and great service!! I will be back!

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

I went here for a car..They were fast friendly and very professional. I definitely recommend this place for your next car purchase. Check them out

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

ray was the most honest caring person ive come across in many years of buying cars. what a great breath of honesty thanks tony and ray

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Eddie help me with buying my first car...help me out throughout the process of buying a car. Amazing customer service he took care of me.

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

I just switched from a Tesla S. The best vehicle buying experience i've ever had! Ask for Brandon.

Fast dependable professional service department very clean you can eat off the floor. Video shows technician inspection of undercarriage and advises any issues to service department. Coffee and donuts hit the spot in the waiting room.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Serra Buick GMC Cadillac in Washington/ Romeo has the best service advisors in the area. Ask for Tim! Mr Makowski is always willing to help with better pricing and better techs to keep your investment in perfect running order. It's where I go! They even do a video with audio explaining what they see under the hood and under the car. Try it, you will see a state of the art service department with the very best and newest technology. Those videos let you see the things you may not be able to see and they definitely explain everything. Every dealer needs to learn about integrity like this.

I was in the market for a new Cadillac and had a 2021 Jeep Gladiator to trade. KBB quoted a price which Suburban guaranteed - So I made a call and spoke to Todd in new car sales. Having never met him before, he located a vehicle in Pennsylvania, traded for it and had it at in Plymouth in a day. We met him for the first time when we took delivery of our new vehicle. Could not ask for better!! Any future Cadillac purchases will be done with Suburban and Todd!!!

What a wonderful experience it was working with the guys at Zen Motorsports! Excellent customer service from Pete and Gordon. They both treated me as if I were family and correspondent with me in a manner that was beyond exceptional. Honest and transparent commmunication regarding my interest in a specific vehicle and they’re showroom is prestine. They helped me get into my dream vehicle! If you are not only looking for quality vehicles, but also a smooth and ethical purchasing process, Zen Motorsports is the way to go! Pete and Gordon, I graciously thank you again!

HIGHLY RECOOMMENDED. We had a very pleasant experience at LandRover Novi. Wayne was the salesman. He is extremely knowledgeable and very helpful. From the ordering process to the delivery we had no trouble. He and the dealership was very accommodating and helpful for all our requests. I have zero issues or complaints. I strongly recommend them. This is our first time purchase of Range Rover my wife's dream car. We are excited to have the car. Wayne went over all the options and add ons, and gave an honest advice regarding all these options. We did not feel pressured! Hard to imagine these days!!.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Overall experience was good pleasant my salesman Mark was great no complaints I told him about a problem and he got on it right away I would definitely recommend this place

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Ryan Evans did a great job with the purchase and financing. I’m glad to be dealing with him. They are swapping out my tires onto the new truck. I also got free oil changes.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.