Used Cadillac Escalade SUVs for sale near Franklin Square, NY

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

wish they were closer so i could view the navigator. It is what we are looking for

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I recently purchased a used vehicle from Adam’s Auto Group in Little Ferry, New Jersey. I especially want to recognize my salesperson, Cheyenne. He stayed in contact with me during the process and facilitated the transfer of necessary paper work. Although the car I originally wanted was sold (a misunderstanding of certain terminology – “Deposit” vs. “Down Payment”), Cheyenne worked (even on his day off) to make sure that my second choice proceeded without a hitch. The staff at Adam’s is helpful and knowledgeable, and their vehicles are top-notch. I would, however, suggest that better communication between the two locations (they also have a store in Paterson N.J.) would make the buying experience less fragmented and feel more “of-a-piece”.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

I had an excellent experience at Fast Track Motors. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely helpful. They took the time to understand what I was looking for and helped me find a vehicle that fit my needs and budget perfectly. The buying process was smooth, transparent, and pressure-free. I appreciated how clearly everything was explained, and there were no hidden fees or surprises. The vehicle I purchased was in great condition, clean, and exactly as advertised. What really stood out was their customer service—responsive, professional, and honest. Even after the sale, they followed up to ensure I was happy with my purchase and answered any questions I had. I highly recommend Fast Track Motors to anyone looking for a quality vehicle and a dealership that truly cares about its customers. I’ll definitely be returning for future purchases!

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

When I drove in I was immediately welcomed by my service advisor Mike. He could not have been nicer and any more cordial and knowledgeable. All of my concerns were addressed as well as some he added and explained. He went over a few bells and whistles that I was not aware the car having. I felt very good after speaking with Mike. The experience I had when picking up my car was also excellent. Mike went over everything that was done.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Purchased a car via web. Assigned sales associate, Sunni Wang was very professional and responsive and made the transaction enjoyable.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Wow! What a smooth and effortless experience!! I have to give a special shout out to Miguel, who helped my wife and myself buy an amazing used SUV - a beautiful Nissan Rogue full option for a great deal with affordable payment options. He was such an angel. Thank you Miguel. Thank you Magic Auto Sales. You are the best ❤️‍🔥🙏🏽 I recommend this used car dealership for anyone who doesn't want to get ripped off by preying dealers.

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Delivery was not as promised postpone timing 4 times now waiting for the Liscense plate paid in full has not received any receipt nor paperwork? Leakage of Antifreeze no washer fluid oil needed to be changed waiting for PA Liscense plate to obtain state inspection….

This has more than what I was looking for! I am so happy! I had so much fun looking for a nice vehicle for my family! I am so happy with my new vehicle!

My sales consultant Ron Lazo was amazing, knowledgeable, professional and willing to go above and beyond to make sure I had what I needed. I purchased a 2022 Mercedez Benz AMG Gle 63 S COUPE, sight unseen. RON sent additional photos & videos to make sure that I would be satisfied with my new vehicle. It did not disappoint. It was exactly as described and more !!.. The process was seamless, Ron assisted every step of the way. Ron is a true asset to Jaguar / Land Rover of Huntington NY. Not only did he pick my husband and I up from the airport but he also opened the Dealership on a Sunday to finalize the purchase. Thanks again for making this an exceptional buying experience. I would definitely recommend Ron & Jaguar / Land Rover of Huntington NY to purchase a new or used vehicle. ??

I came across this car dealership by accident and I didn't regret it. I found a great Ford Flex with low mileage. The car is in excellent condition and the price is great. Everything went quickly and without stress. I am very grateful for the quality service!

As a previous Escalade owner, and the current owner of the newly designed Navigator, and the 2020 CT6 sedan; my recent experience purchasing the 21’ Cadillac Escalade Sport has been second to none. I purchased the upgraded leather seats, and options including the premiere 36 speaker sound system. The vehicle is smooth riding, technologically advanced, and has unique features including the air bag system. People haven’t stopped complimenting the vehicle, and it’s been a fantastic experience. Plenty of room, and lots of fun to drive!

Dealing with Luke and Ryan was a pleasure.. No pressure and very professional. I would buy from this dealership again.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

great experience, everyone was so nice and they helped me get a good deal 10/10 recommend

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.