Used Cadillac Escalade for sale near Old Bethpage, NY

the best service so far from mike kim I would recommend this dealer to a friend .Would you recommend this dealer to a friend.i Would recommend this dealer to a friend.

Exceptional customer service provided throughout my entire service and purchase experience. The service representative and sales representative both ambassadors of the Range/Land Rover Brand.

This dealer provided a purchase alternative to buying my vehicle at end of least that was very beneficial to us . New vehicle at close to The same monthly cost of financing the purchase of my vehicle with 51k miles on it.

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

Talk to Patrick Mccade very helpful and friendly so I went to look at the suv he was still helpful and friendly I wanted that Escalade and he work hard to make it happen thank Pat the cheese cake at the end was nice

Very kind, professional and most important FAIR! I was extremely stressed over my car situation and it was a weight lifted off my shoulders! Down to earth and extremely understanding! I am very satisfied and will reccomend them to those in need of a vehicle

Had a great experience with Oz. He took his time and explained everything. Zero pressure! The buying process for VW TAOS was easy. Would like to thank Jared in finance as well for explaining all the details. Definitely recommend

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

Very helpful I purchase second car for my step son we both happy thank you zee

STAFF IS CURTEOUS AND PROFESSIONAL, PERFORMED WORK WAS EXPEDITIOUSLY DONE CUSTOMER WAITING AREA ON PREMISES WAS BRIGHT, COMFORTABLE AND CLEAN

Excellent dealership I was in and out quick with my daughters new c300. They got me approved even with my itin at a very low rate. Clean cars inside for sure go check them out !!

A pleasure to deal with . Walked in saw the exact car in the color and style I wanted in the showroom. Met with my salesman and set up the financing and purchase . No silly games . Everything was straight forward and easy . Went back a few hours later and met with the wonderful finance person and drove home in exactly the BMW I wanted . What more can anyone ask for !!

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

I NEVER DEALT WITH THE DEALER, BECAUSE I DID NOT LIKE THE COLOR OF THE CAR.

Danny, very courteous professional, And explains the issues in great detail. The loaner cars were clean and at the end Danny walked me to my car. To see me off.

Certainly, it's not my first car from this dealership. i have owned and leased several vehicles. I like my cars well equipped and have recently taken out longer leases. It works for me. Truly, it is an entire team effort. Pleasant, friendly and courteous. Service on my end has been rather good. I've lost count of how many vehicles I've received but this time went the distance to get a Black Label Nautilus. Only car I haven't had from Lincoln is the Corsair. I like room and Nautilus is okay for me. Congratulations to the dealership who helped in this long awaited time. Jay Reyes, Anthony Paladino, Barry, and Diana. Of course it is in the garage as the snow has been coming down today.

When I drove in I was immediately welcomed by my service advisor Mike. He could not have been nicer and any more cordial and knowledgeable. All of my concerns were addressed as well as some he added and explained. He went over a few bells and whistles that I was not aware the car having. I felt very good after speaking with Mike. The experience I had when picking up my car was also excellent. Mike went over everything that was done.

Our experience was very smooth, the gentlemen at northbay Cadillac was very nice, understanding, was treated very well..Chris, John, Petar and David..John took time to show us step by step the features in our GMC Sierra Denali, they were very patient and they answered all of our questions..they were an A+.. great job guys..

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS