Everyone was very friendly and helpful from the 1st phone call to my departure with my new vehicle. Louie was knowledgeable, professional and courteous. He was a pleasure to work with. Luke in finance explained everything I needed to know. Once again totally professional. I would recommend Motorwerks to everyone.
We came from Wisconsin to look at the truck. It was everything that Bill said it was. We had our kids with us and we were done with all the paperwork in a matter of two hours. Received a follow up call from Bill a couple of days later.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
I got the car I wanted at the price I was willing to pay with no hassle! Great customer service and experience with everyone I Worked with. Very helpful throughout the whole process from financing to setting up onstar.
Came in to see a Lancer Evolution and was told if I was serious about purchasing the vehicle I should put down a reserve and then go to the bank and get a loan. It took me a week to get a loan and was contacted several times during and asked how the loan was going because they kept on getting calls about the vehicle. I was told afterwards if I had not put a reserve down on the vehicle someone would have definitely bought it, if you come and see a vehicle at this location that you are serious about buying I would 100% put a reserve down before getting a loan because these people are trustworthy.
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
This has been the perfect buying experience. I wish to personally thank and acknowledge Jim Mazzetti for his guidance throughout this transaction from initial contact to delivery and his availability for post delivery support His professionalism and demeanor are truly an asset to your organization. And as a Cadillac owner for over 20 years I look forward to returning for our next purchase .
The salesman (Frank Sammartino) is one of the best salesmen I have ever encountered. Very low pressure and so very willing to work with the customer which made my trip to the dealer easy. In fact, Frank knew what I was looking for from MONTHS ago, and he remembered and called me when my car showed up on the lot. The dealership itself is very clean and up to date with utmost care given to the comfort of their customers. They even had Wisconsin plates available! Highly Recommended! Best used car purchase experience ever! Dealer even provides a warranty for total satisfaction and peace of mind!
Super Fast responses to all my questions with details. Great commutations. Overall a 5+ star rating. Personal I contacted via -email, Rheizelle Alghaben, Ziko Ghaben where very quick on responding, and also should be include in their listing under "Select up to 10 employees you worked with:"
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