Used Cadillac Escalade ESV for sale near Sugar Grove, IL

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Robert was fantastic and answered all my questions regarding my vehicle. Everyone was very helpful and pleasant. Great experience at this dealership and would definitely recommend them to anyone looking to buy a vehicle.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Excellent as well as timely service. However, was not told in advance that paying with Credit Card would have a 3% fee.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

These guys are super knowledgeable and know there cars :-), we had a great experience with our salesman Bekim, he was very helpful with work with us on the budget we had in mind for a car. I will definitely be back and will be referring all my friends, there fleet of cars are on point, a one stop shop. A great group of guys stop by you wont regret it.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

We received great customer service and were very well looked after. Our vehicle was clean and ready to drive when we collected it. Thanks

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Pete Fotops was great. Best car buying experience I have ever had. Answered all my questions, facilitated delivery and Camaro was exactly as advertised. This is a great dealership and Pete is true professional. Highly recommend, will buy from again!

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

The manager Mr. Henry is a reliable man. I bought the car last week and there was a problem about the engine since the car is kinda old. He proactively offered me help and let me have the car repaired in Indiana and the expense was cover by them. I believe they have a standard of retailing used cars since the interior is all kept so well. Actually I was recommended by roommate to have a look in here since he bought a X5 here before. Never thought that this experience was much beyond my expectations. Their pleasant demeanor would impress you and I would recommend you to contact Henry when you plan a purchase!

This car has more room front and rear, good car don't have any problem, people love my car and it is need and clean, Air bags very good

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

Cadillac of Naperville is a first class dealership in every sense of the word. The staff is friendly, knowledgeable, respectful, and every department has a great group of people. The facilities are spotless and very inviting as well.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

The people at Naperville were professional, friendly, and worked to sale me a car. Ben, was fantastic! He followed through, and did his best to make sure I was pleased and willing to secure my purchase. I would highly recommend working with this dealership to pirchase a vehicle. Jamar

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

Had a very good experience working with Sebastian. Got a fair price. Had an issue right away with the Honda Odyssey. Engine light went on but the problem was solved immediately. Turned out the oil was a little low. It was a used car. Machines are never perfect and almost anything can be fixed.

I think its a fantastic truck. The luxury features and safety features are unsurpassed. Adaptive cruise control is the the perfect feature. Camera in the rear few mirror, is outstanding.

When looking for a new vehicle contact Rocky! He is the man for all your car needs. He’s very good at his job and he makes sure you leave the dealership satisfied with your purchase and with a great deal. Wether you’re in the market for a new or used vehicle he will help find exactly what you’re shopping for. Recommend 10/10

A remarkable buying experience! Jackson was responsive, informative, personal and NOT pushy. I am enjoying my new ride and have already recommended Chicago Motor Cars to my friends. Thank you for the quick turn around for a memorable Christmas surprise for my wife and family!

Professional staff. Bennett and Brad Tustin are one of the reasons I purchased my corvette from this dealership. They were never pushing and were able to give me additional information about the car, which helped me to decide to buy from them. I felt as if I was buying this car from friend's.

Very professional ! Up front w/ the transaction. Great product ( fleets of vehicles ) I will certainly be incline to refer loves ones . And return for future purchases .

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching