Used Cadillac XT4 for sale in Berkeley, IL

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Bought a 2020 xt4 premium luxury 350T and so far I am liking the way the car handles. I love the remote auto start and remote trunk release! I also love that I can start the car, open and lock the car from my Cadillac phone app! Would definitely recommend this sporty and luxury suv!

I took delivery of a custom ordered Cadillac CT5-V on September 4th. Ever since then it has been in the shop for about a month for the same steering and suspension issue. I have an appointment on Tuesday, October 27th to give them a 4th crack at it. To be fair, the first replacement power steering rack GM sent them turned out to be defective. However, the dealer has been really, really good throughout the ongoing ordeal. They listen, and don’t try to deny problems. Michael Ammerman, the service advisor I’ve been working with has been patient, attentive, and communicative through the whole process. The mechanic doing the repairs, I think Rich is his name, has also been good to work with. Shoutout to both of them for some of the best dealer customer service I’ve ever experienced. Finally, the loaner cars they put you in are Cadillacs as well, so that’s nice. Honestly, the best service I’ve ever received at a dealer, bar none. I just hope they and GM can get to the bottom of the issues with the car.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

Greeted with several disappointments coming from an Audi. Regardless, my next vehicle will be another Cadillac or Lincoln. I my opinion the XT4 is the best looking compact suv.

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

A few issues… car is loud on bumpy road. Would expect more from Cadillac. Options for dash customization are lacking. No time or temp in front of you. Seat belts should snug like Mercedes. Seats are comfortable and power is there. I know I’m being picky but you should expect no road noise.

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

My service person who signed me in was great. Did what I asked was honest and told me I didn’t need breaks yet. Give him a raise

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

My second Cadillac and a wonderful vehicle. Love the style and responsiveness. Great gas mileage and a smooth quiet ride in almost all conditions. Highly recommended.

I worked with Ken - he was fantastic. Very helpful, responsive, accommodating, and transparent. Highly recommend working with him. Made the buying experience easy and enjoyable!

I’ve owned Japanese and German luxury cars. Bought the XT4 to try American luxury. You can find plenty of reviews saying good things and bad things about the XT4. At the end of the day, it is a great car (properly loaded). It is not the best bang for the buck. It is a good bang for the buck. My XT4 is fully loaded, and I’m happy with it.

I don?t care for the car buying experience, but this one was not bad. Good people.

The car is exactly what I wanted in purchasing a smaller SUV with a great look and all the features I wanted in a luxury SUV.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Great SUV for the Money Drives like your on a cloud quiet soft ride Love all the features it has for the money you cant beat it

I have bought many cars over the years and this dealership went above and beyond my expectations. They do what they say they’re going to do.

This car is fun to own but it is very light & I feel it in its handling. I like it’s styling, interior & exterior & stereo.

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

This car is the perfect size for a small SUV. it's stylish, comfortable and has plenty of room and power. I like the features it has and the Infotainment system except i am having issues playing music from a USB thumb drive. Cadillac is helping me with this issue now.

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

We have owned the vehicle for several months and like it very much. The 2.0 engine has plenty of power and the ride is smooth. All the bells and whistles are easy to learn to operate.

What I hoped it would be. Owned cadillacs since I was 29 yrs old. Love them ! The XT$ is fun stylish and very comfortable.

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

We looked at a new car with Gregory INFINITI and could not be happier with their selection and staff. Their new building is gorgeous WE WILL BE BACK AGAIN FOR OUR DAUGHTERS CAR IN SOME TIME!

I live in Barrington and there?s a Cadillac dealer downtown. My service and experience at Motorwerks in Barrington has been disappointing so I Travel to Napleton Cadillac in Libertyville. The drive is worth the service

My salesman was Roland he communicated greatly took his time with my family make sure we understand what the car did my wife loved him it was a pleasure working with someone honest and knowledgeable