Used Cadillac for Sale in Buffalo, NY

Bought a car from basil resale today. It was a great experience. John was the best salesman I have ever dealt with. He was professional and easy to work with. Will never buy a car any where else.

Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.

First time buying a car in over 20+ years. Have had company cars all that time & really had no idea what it was like to buy a car these days. Went to a few dealerships & test drove some cars after spending hours researching online. Last dealer was Basil Resale Delaware. Called & spike with Rob on the phone first, he assured me the car was still there & had it pulled up in front when we got there. After test driving we met with sales rep Kire to discuss details. My experience with both of them was awesome. No pressure, no manager coming out to pressure talk us, just nice honest conversation. We left & told them we'd be in touch. After deciding we'd buy, had numerous follow-up conversations before coming back to pick up the car & every conversation was pleasant, answering all our questions & attending to details I wanted taken care of. They couldn't have been nicer or more thorough. I would definitely recommend Basil & Kire & Rob specifically. Awesome service!

Plenty of room in front 4 seats for passengers. Third row seats 3 but made for short legged people. Love the style, the comfort and tons of features. Power everything and even heated steering wheel.

My salesman, Matthew Mosher, is very nice and knowledgeable. I bought a used 2016 ford fusion from West Herr, and I was able to fully test drive the car before the purchase. I was even able to drive the car home so that my wife (she was not with me at first visit) can check it out. The price is fair. I don't have much to complain except for the financial manager kept trying to sell me their extended service plan. I did not buy it but I can understand he is just doing his job.

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

Customer service was excellent and everyone was very friendly and helpful. The service adviser who took my appointment was very helpful and listened to each of my concerns and ensured me that the technician working on my S4 would look at each concern thoroughly and arranged for a multi point inspection due to the fact that I just recently bought the car and wanted to alleviate my concerns. I stopped by the parts department while I waited and the gentleman there was very friendly and helpful, the cashier was very friendly and helpful as well as the customer service specialist. The technician took care of all of the issues I was concerned with and I was very happy with my experience. I wish I had thought of getting the names of each person so I could thank them individually but my service appointment was February 2nd at 1pm for a NYS state inspection on a 2013 Audi S4. Not enough people take the time to write good reviews so I wanted to be one of them. Each individual I spoke to that day made sure to take the time to answer all of questions and make me feel welcome, that makes a big difference in my mind when choosing where I go for services. Thank you.

I sold my 2000 Cadillac DHS which i purchased new, after putting almost 300,000 miles on it. (still looks and runs GREAT) I was going to wait until 2020, however with the decision to stop selling and producing the CT6 in North America and move operations to China, I decided that now might be the time! What an excellent well handling, comfortable sedan!!! I LOVE SUPERCRUISE, Night Vision, Adaptive Cruise, etc.etc.etc. Great gas mileage and less costly then a lot of Trucks. By the way, I was getting 24-26 avg mpg on the DHS before I sold it.

I wa very pleased with the time it took to turn in my lease and lease a new Silverado Double Cab. I believe that it all had to do with my salesman, Ernie Fadel. He went out of his way to complete the deal a a very short time. We discussed the deal with all the details at about 12:00 and he told me to pick up my new vehicle at 2:30. I have been used to it taking a full day of this, that, and all. This was a pleasant surprise. Thank you.

This car has everything that a luxury crossover should have at a better price than the competition (between rebates and discounts). Excellent ride and acceleration. It it averaging better gas mileage than expected.

We had a positive experience with Ernie & Rob previously, which is why I returned to David for my own vehicle. Great service!

This car is loaded with all the bells and whistles I absolutely love driving this car. This DTS was worth the drive and every penny spent

Thank you Kevin Haines for outstanding customer service! Kevin went ABOVE & BEYOND! I went to the Dealership Wednesday eve to test drive a vehicle the numbers weren't working so I found a different vehicle on line in Orchard Park Kevin was in training so I drove out to OP to check out the veh as I was getting close to the OP dealership - Kevin sent me a text: I hear ya wanna see a juke at Nissan Orchard Park? I'm here, and I have it pulled up for ya! It's beauteous! I was SO impressed not only was he already at the OP location he had the vehicle pulled up & ready greeted me with a smile! I drove that vehicle home within a few hours! He gained a customer for life!! I'm extremely impressed with Kevin and the friendly staff at West Herr Nissan in Lockport. ¿

2016 4runner Limited .Changed my mind and received offer from Basil Toyota of Lockport, trading up to a 2016 4 Runner Limited, from my 2015 SR5 Premium. They let me take it for the night to work as mine was down for tire repair, and next day gave me a trade deal that I could not refuse. Thanks to everyone from Jamie, Chris, and Mike in sales, to Steve in service for letting me know of promotional deal in first place, and Jim in service for taking care of me with my 2015 to begin with. Also, a trustworthy finance guy in George. It never hurts to have quick, honest explanation of add-on service packages. James, a manager was overly gracious. Even met the owner, Mike, which I think is probably rare. Thanks again to all I was involved with. And there are many more. P.S. My ex used to tell me I`m a pain in the ankle when dealing with money. Luckily, I wasn`t even one Iota, dealing with the Basil Toyota crew. "Smooth as silk, I was". Wait a minute....Happy as a Rooster in a house of some sort with my new limited

Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation

Service was quick and easy and everyone was very courteous and friendly. It was an enjoyable experience.

On Tuesday, July 17, 2018, I purchased a 2016 Buick Encore. The salesperson Joseph M. Korhummel made the purchase a pleasant experience. He was very knowledgeable and informative about my vehicle. He offered advice, service tips and information. I really appreciated his help and patience in purchasing of my Buick Encore. I would definitely recommend Basil family car dealership to family and friends.

Cadillac designated for subtle luxury, lavishness and sleekness. You all abundantly sense it with every ride of the XT5. I love it bold frontal look, the sharp and intensely vertical headlights: The incomparable icon and trademark of Cadillac. If you seek the unprecedented sense of elite unique luxury, then it is simply Cadillac..

This is the 8 th vehicle we have purchased in our life time. I do have to say that this was the most pleasurable experience we have had when purchasing a vehicle. We dealt with other dealerships and have had to walk out and not go back. Our sales rep, Randy Jacobs was a pleasure to deal with and did not high pressure us. He was very personable and answered all the questions we had. This is the first Buick we've owned and we absolutely love it. It is a little high tech for us as we are retired people and a little technically challenged. We do need to stop back and have someone help us with some of the radio programming. When we are ready to purchase again we definitely will come back. This was the best purchase we've made. Thanks

I needed a car that could absorb the road due to multiple back surgeries. This car takes care of that. Zero road noise so a conversation can actually happen. Will continue to be loyal to Cadillac!

Anna is a wonderful sales lady. She was courteous, and came to greet us right away in the parking lot. As we took two different cars for a drive and then came in to discuss the paperwork, she was attentive, patient, came up with various questions and LISTENED to our concerns. After determining the vehicle we did want and the COLOR, it was RED, which had to be located in another state; she went ABOVE & BEYOND the call of duty to try to make sure that we did get it. WE DID!!!! Thank you. Jeff C.

Julie, along with her assistant, Morgan went above and beyond my expectations. They made it a very easy buying process while catering to what I had to say. I honestly wouldn't go anywhere else to purchase a vehicle again. Need a car? Ask for Julie S.

Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.

I had a great experience getting exactly what I was looking for. The salesman researched all the accessories I needed and worked out a reasonable deal in a timely manner.

The Izzo family run a terrific dealership,from the sales staff,and then to Andre the financial wizard,every step of the way Rick and Andre detailed everything. Thank you guys so much ,and I will tell family and friends.

Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.

Another great experience with Lisa at West Herr Buick GMC Cadillac. As we have come to expect, Lisa always asks the right questions; knows what we want and gets us a great deal. No hassles or haggling, just a pleasant experience that we always appreciate. We are and will continue to be repeat customers at this great dealership. Always worth the drive down to East Aurora from East Amherst, wouldn't go to any other Cadillac dealer.

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

I came to Cappellino for a used Silverado that caught my eye online. My salesman, David Spillman, was very knowledgeable and friendly. He made the entire process enjoyable and smooth. In fact, the entire staff was helpful and pleasant. They gave me a fair price for my trade and I was able to take my truck home same day. Highly recommended and make sure to ask for Dave!

The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!

Lionel @ Hartway is the salesperson you dream of working with to buy your next car! He will communicate in whatever way you prefer - instead of pushing a dealer visit, or calling you unannounced (I asked to communicate via email which he respected). He’s also extremely accessible, communicative, and HONEST! The rest of the Hartway folks are just as honest, kind and respectful as Lionel. I’d go back to Hartway to buy my future cars! HIGHLY RECOMMEND!

The XT 5 is a great car, except for the stupid Stop Start Feature. Other model Cadillacs have the button to disable stop start, but GM in its infinite stupidity, did not put one in the XT5. I drive it in sport mode, so the Stop Start feature, won’t operate in Sport Mode.

Just that everything was taking and the people are great. I would recommend for service and buying your next behicle

It’s a Cadillac. There is a reason the cars are the industry standard. Plush interior and dash like a spaceship. COMFORT!!Quality and craftsmanship. That’s all!